Paying medical bills can be confusing and stressful. But Mount Auburn Hospital in Cambridge, Massachusetts aims to make the process as simple as possible. This article will explain the various ways you can pay your hospital bill at Mount Auburn, including online, by phone, by mail, and in person.
Online Bill Pay Through MyChart
The easiest way to pay your Mount Auburn Hospital bill is through the MyChart online patient portal. MyChart provides you secure 24/7 access to your medical records and billing information.
To pay your bill through MyChart:
- Log into your MyChart account
- Access your eBill or billing statement
- Enter your payment information
- The payment will be credited to your account
You can pay using a bank account credit card, HSA card, and more. MyChart accepts most major credit cards.
If you don’t have a MyChart account, you can still pay through the Guest Pay feature. You just need your Guarantor Account or Visit Account number from your statement.
Pay by Text Message
Mount Auburn Hospital will start offering SMS text message bill pay on August 26, 2024. This means you can pay your bill from your phone, without having to log in to MyChart or call anyone.
When you have a balance due, you can opt-in to get a text notification. The text will include a link to a secure payment site. There you can view your balance and pay by entering your credit card or other payment details.
You can pay the full or partial balance. Payment plans are also available through text pay.
Pay by Phone
To pay your hospital bill over the phone, call the Mount Auburn Hospital billing department at 617-655-6849. The billing team is available Monday-Friday from 8am-6pm EST.
When you call, have your account number ready. You can make a payment using automated phone pay or by speaking with a billing representative.
Pay by Mail
To pay your bill by check, mail it to:
Mount Auburn Hospital
PO Box 419534
Boston, MA 02241–9534
Make checks payable to Mount Auburn Hospital. Include your account number on the check. Mailed payments should arrive within 7-10 business days.
In-Person Payments
You can also go to the Cashier’s Office and pay your Mount Auburn Hospital bill in person. It’s on the main hospital campus in the Needham Lobby.
The Cashier’s Office accepts cash, checks, and all major credit/debit cards. They can also set up payment plans if needed.
Financial Assistance
If you’re worried about affording your hospital bills, Mount Auburn may be able to help. They offer financial assistance programs and payment plans for those who qualify.
To learn more about financial help, call the billing department or visit the hospital’s Financial Assistance page. Counselors can walk you through the application process.
Understanding Your Hospital Bill
If you have questions about charges on your statement, the Mount Auburn billing team can clarify. Some things that may help you understand your bill:
- View a sample bill to see how it’s formatted and coded
- Read the explanation of billing statements
- Compare your bill to the hospital’s price estimates
You may also ask for an itemized bill to see a full list of fees. This helps you understand what you’re paying for.
Price Transparency
Mount Auburn Hospital is committed to price transparency. This means they try to be clear with patients about how much health care costs right away.
You can view the hospital’s price estimator online to get an idea of costs before treatment. After receiving care, your detailed billing statement will avoid hidden surprises.
Your Billing Rights
As a patient, you have certain rights when it comes to medical billing. This includes the right to:
- Receive an itemized bill upon request
- Appeal any charges you don’t understand
- Accept or deny treatment recommendations
- Request financial assistance if eligible
- Know the costs of procedures upfront
Understanding your rights can help you navigate the billing process confidently.
Key Takeaways
Paying your Mount Auburn Hospital bill is simple with options like MyChart online pay, phone pay, mail, or in-person. Financial help is available if needed. Price transparency and billing education help you understand charges. Exercising your billing rights ensures fair, affordable healthcare.
Mount Auburn Hospital Patient Care with Dr. Stephanie Page
FAQ
What is the phone number for Mount Auburn Hospital billing?
At Mount Auburn Hospital, our patient account team provides quick answers to your billing and account inquiries. We are available to discuss your questions Monday through Friday from 8:00 am to 6:00 pm. Call us at 617-655-6849.
What is Mount Auburn Hospital known for?
Mount Auburn Hospital is known as one of the best hospitals in the area by patients, providers, employees, and supporters because we always try to do the best job possible. We’re proud to be home to two Centers of Excellence — cardiac care and cancer care — as well as some of Boston’s top doctors.
What is the C-section rate at Mount Auburn Hospital?
Maternity CareMeasure nameHospital’s ProgressCesarean SectionsACHIEVED THE STANDARDShow more on this hospital’s performance Show less This hospital’s rate of Cesarean sections is 21. 3%EpisiotomiesACHIEVED THE STANDARDShow more on this hospital’s performance Show less This hospital’s rate of episiotomies is 2. 4%.
What is the fax number for Mount Auburn?
Six months from the date of this authorization ❑ Until the following event occurs: _______________________ Page 2 Send completed form to Mount Auburn Hospital’s Health Information Management Department by mail or fax to: 330 Mount Auburn Street, Cambridge, MA 02138 | Fax: 617-499-5178 Telephone: 617-499-5028 | Hours of .
How do I pay my medical bill at Mount Auburn Hospital?
Paying your bill doesn’t have to be complicated. You can use the online option at to pay electronically with your checking account or credit card. Mount Auburn Hospital accepts most major credit cards. You can also securely pay without a MyChart account by using the Guest Pay feature.
Does Mount Auburn Hospital accept credit cards?
You can use the online option at to pay electronically with your checking account or credit card. Mount Auburn Hospital accepts most major credit cards. You can also securely pay without a MyChart account by using the Guest Pay feature. You will need to know your Visit Account Number or Guarantor Account Number, which you can find on your bill.
How do I contact Mount Auburn Hospital?
If you have questions or concerns about a patient at Mount Auburn Hospital, you can visit the Patient Relations Page or call the main line at 617-492-3500. Access contact information for other departments on the hospital’s website.
Why choose Mount Auburn Hospital?
Enjoy a full range of services that help older adults age healthfully at Mount Auburn Hospital, a Harvard-affiliated hospital. You’ll appreciate our individualized, family-centered approach to care as our experienced providers help you explore options and create a plan that fits your family’s needs.
Where can I get heart care at Mount Auburn Hospital?
For heart care at Mount Auburn Hospital, turn to the Saal Family Cardiovascular Center. Take advantage of Mount Auburn Hospital’s wide range of heart and vascular services at this Harvard-affiliated facility.
How do I pay my hospital bill?
Getting started is simple. All you have to do is log in to your patient portal account, access your billing statement, and enter your payment information. Your payment will then be credited to your account. For your convenience, you can access your hospital’s patient portal below to pay your bill here.
