Receiving medical care often comes with medical bills. As a patient of Mount Carmel Health System in Ohio, you have several options to pay your hospital or doctor bills conveniently online. Read on for a guide to Mount Carmel Health bill pay.
Mount Carmel Health System operates four hospitals and numerous clinics across central Ohio. They are the second-largest healthcare provider in the Columbus area.
Online Bill Pay Through MyChart
The easiest way to pay a Mount Carmel Health bill is through your MyChart account. MyChart provides you digital access to your medical records, test results, appointment scheduling, and billing.
You can sign up for a free MyChart account on Mount Carmel’s website. Then you can log in anytime to view your account balance and pay your bill online. MyChart accepts Visa, MasterCard, Discover and American Express cards for payments.
MyChart also allows you to set up recurring auto-pay to have your Mount Carmel bills paid automatically each month using a stored payment method.
One-Time Online Payment
If you don’t want to create a MyChart account, Mount Carmel does offer a one-time online payment option.
Visit their One-Time Payment page and enter your account number. You can pay by credit card, debit card, HSA or FSA account One-time payment avoids setting up an account but doesn’t allow recurring auto-pay.
Paying Over the Phone
In addition to online payments, you can pay your Mount Carmel Health bill over the phone. Call 855-735-1614 and follow the prompts to make a payment
You will need your account number and billing zip code when paying by phone. The automated system accepts MasterCard, Visa, Discover, American Express, and electronic checks.
Paying by Mail
If you prefer to pay bills the old-fashioned way, you can still mail a check to Mount Carmel Health. Your statement will include a return envelope that you can use to mail in your payment to the address provided.
Be sure to allow 5-7 business days for your mailed check to reach Mount Carmel’s billing department by the due date to avoid late fees.
Setting Up a Payment Plan
If you are having trouble paying your full Mount Carmel bill on time, call their billing department to request a payment plan.
They can set up scheduled monthly payments over 3-6 months to help you gradually pay off large medical bills. This prevents late fees, interest charges, or collection actions as long as you make the agreed payments.
Apply for Financial Assistance
Mount Carmel provides financial assistance and charity care programs if you meet certain income criteria. This can significantly reduce or even eliminate your medical bills.
You can submit an application online for financial assistance. Supporting documents like pay stubs, W-2s, and tax returns will be required to verify your household income.
If approved, you may pay a reduced amount based on a sliding scale or have your bill fully covered by Mount Carmel’s financial assistance program.
Understand Your Health Insurance Responsibilities
It is important to understand your obligations and health insurance benefits when getting care at Mount Carmel. This helps avoid surprise medical bills.
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You must pay any copays or deductibles at the time of service as required by your health plan.
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Mount Carmel will bill your health insurance company for medical services provided.
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You are responsible for any charges your insurance company does not cover.
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Carefully review which providers and facilities are in-network under your health plan. Out-of-network care often has higher out-of-pocket costs.
Review Bills for Errors
It never hurts to double check your medical bills for unexpected or incorrect charges. If you find any discrepancies or errors on your Mount Carmel bill:
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Contact the billing department right away to dispute the charges.
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Provide documentation about the disputed charges.
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The bill will be reviewed and corrected if an error is confirmed.
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You only need to pay the updated accurate amount after errors are fixed.
Consider Getting Price Estimates
To avoid surprise bills, you can request estimated prices for scheduled medical services at Mount Carmel beforehand.
This allows you to budget for out-of-pocket costs and understand what your health insurance will likely cover.
Price transparency is important – don’t be afraid to ask about costs when planning your care.
AutoPay Can Simplify Payments
For maximum convenience, enroll in auto-pay through your MyChart account to have bills paid automatically each month.
Your stored payment method will be charged each month for the balance due. One less thing to remember!
Just be sure the payment method you provide has available funds when processing to avoid declined payments or late fees.
Paying medical bills can be confusing, but Mount Carmel provides multiple payment options including online, phone, or mail. Setting up a MyChart account offers the most convenience for accessing billing records and payments.
Understand your health insurance coverage and don’t hesitate to contact Mount Carmel’s billing department if you have any account questions. Seek financial assistance or payment plans if needed – your health is most important.
Services Prior to October 9, 2021
If you received a statement with a date of service prior to October 9, 2021, please use the information below to make a payment.
myDoctor’s Office Bill Pay
To pay your bill by phone, please call 614-546-4400. Pay Your myDoctor’s Office Bill Online
Services On Or After October 9, 2021
If you received a statement with a date of service on or after October 9, 2021, please use the information below to make a payment.
All patient bills can be paid through your new patient portal, MyChart. You can learn more about MyChart by visiting our Frequently Asked Questions page. For your convenience, we accept Visa, MasterCard, Discover and American Express.
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How do I pay for medical services at Mount Carmel East?
You can use a credit card to pay for these services online, or you can call Patient Financial Services and pay with cash, check, or credit card. Financial counselors are available for consultation while you are a patient at Mount Carmel East, Grove City, St. Ann’s or New Albany Surgical Hospital to help you resolve your hospital bill.
Who pays my Mount Carmel Medical bill?
Your bill from Mount Carmel is only for hospital services. You could be billed by your primary care doctor, other doctors who helped with your care, doctors who gave you tests or interpreted the results of those tests, or doctors who provided emergency care, radiology, pathology, or anesthesiology services.
What if I Have Questions about a bill from Mount Carmel?
When you get a bill from somewhere other than Mount Carmel and have questions about it, call the office that sent it. Online, you can use a credit card to pay for these services. You can also call Patient Financial Services and pay with cash, credit card, or personal check.
Does Mount Carmel accept insurance?
Mount Carmel accepts Medicare, Medicaid, managed care, commercial and work-related insurance plans. You are expected to pay co-payments required by your health insurance plan at the time of service. Mount Carmel will bill your primary insurance company for you.
Does Mount Carmel Medical Group accept co-payments?
In order to keep costs down, Mount Carmel Medical Group expect payments at the time of service. Co-payments will be collected when you arrive, prior to your visit with the physician.
How do I contact Mount Carmel Medical Group?
You can call the practice during the day and leave a message if you need to reach us in the evening or on the weekend. We’ll get back to you as soon as we can. Central Ohio residents can get care from more than 130 primary care and specialty doctors through Mount Carmel Medical Group.
