Mount Nittany Medical Center offers a convenient online bill pay option for managing your medical bills. With just a few clicks, you can view your account balance, set up payments, and more. In this comprehensive guide, we’ll walk through everything you need to know about using the Mount Nittany Medical Center online bill pay system.
Accessing the Online Bill Pay Website
To get started with online bill pay, you’ll first need to access the payment website. This can be found at https://www.mtnittany.visitpay.com/.
You can also access bill pay through the Mount Nittany Medical Center main website. Go to https://mountnittany.org and click on “Patients & Visitors” then “Billing & Insurance” and finally “Bill Pay.” This will redirect you to the payment portal.
Be sure to bookmark or save the bill pay website URL for quick access whenever you need to log in and manage your account,
Creating an Online Account
If it’s your first time using the Mount Nittany Medical Center online bill pay system, you’ll need to create a new account.
To do this click on the “New User” link on the bill pay homepage. You’ll be asked to provide some basic personal information including
- Name
- Email address
- Phone number
- Last 4 digits of your Social Security Number
After entering this information, agree to the terms of use and click “Submit.” You’ll receive a verification code at the email or phone number you provided. Enter this code to verify your identity and complete your account setup.
Once your account is created, you’ll be able to log in anytime using your email address and password. Be sure to choose a strong password to keep your account secure.
Logging In to Manage Your Account
To log in to your existing online bill pay account, go to https://www.mtnittany.visitpay.com/ and enter your email address and password in the fields provided.
If you’ve forgotten your password, you can use the “Forgot Password” link to reset it. A temporary code will be sent to verify your identity and allow you to set a new password.
After logging in, you’ll be taken to your account dashboard where you can view your balance, set up payments, and manage all aspects of your medical bills.
Viewing Your Balance and Bills
Your account dashboard provides an overview of your current balance owed to Mount Nittany Medical Center along with pending bills. You can click on any bill in the list to view additional details including:
- Date of service
- Services rendered (doctor visit, lab test, surgery, etc.)
- Charges for each service
- Payments made on the bill
- Remaining balance
Reviewing your itemized bills and understanding the charges is an important first step before making payments. You can download or print bills directly from the online portal if needed.
Making One-Time Payments
When you’re ready to make a payment on your account, the online bill pay system makes it quick and easy.
On your account overview page, click on “Make Payment.” You can choose to pay the total outstanding balance or enter a custom amount you wish to pay.
You’ll then enter your payment information including:
- Name on card
- Card number
- Expiration date
- Billing address
Once submitted, your payment will be processed immediately and applied to your account balance. You’ll receive a confirmation email with details of the transaction.
Setting Up Recurring Payments
For added convenience, you can set up automatic recurring payments on your medical bills. This eliminates the need to manually log in and pay each month.
To set up recurring payments, select “AutoPay” from the left menu. Choose the amount and frequency of payments, such as $100 monthly. Enter your payment method details to be saved for future transactions.
Your payments will automatically be deducted on the schedule selected and applied to your outstanding balance. You can edit or cancel your AutoPay settings anytime.
Getting Payment Receipts
Each time you make a one-time or recurring payment, a receipt will be emailed to you automatically. This provides documentation of your payment for your records.
You can also access payment receipts directly through your online account. Click on “Recent Payments” to see your full payment history and view/print receipts. Download receipts to submit to your health insurance if needed.
Using Health Savings Accounts
If you have a health savings account (HSA) or flexible spending account (FSA), you can use these pre-tax funds to pay your medical bills online.
When making a payment, choose your HSA or FSA as the payment method. Enter your account number and any other details required by your plan provider. Payments through these accounts may take 1-2 business days to process.
Be sure to save your payment confirmations for reimbursement and tax purposes if paying with an HSA/FSA.
Getting Account Notifications
To stay up-to-date on your account activity, enable account notifications. You can choose to receive emails or text messages when:
- A new bill is available
- A payment is made
- Your account balance changes
- A payment fails
Set up notifications under “Account Settings” so you never miss an important update on your account.
Changing Your Account Information
If any of your personal or account information changes, you can edit it through your online profile. This includes:
- Email address
- Phone number
- Password
- Payment methods
Click “My Profile” and update any fields as needed. Be sure to save your changes so your account details stay accurate.
Getting Help with Your Account
If you have any trouble using the Mount Nittany Medical Center online bill pay system, help is available.
Click on the “Help” link located at the top of the screen for frequently asked questions and how-to articles. You can also call the billing department at 814-231-7000 for assistance.
Representatives are available Monday through Friday from 8:00am to 4:30pm to answer questions or troubleshoot any issues you may have with your online account.
Benefits of Online Bill Pay
Paying your medical bills through the Mount Nittany online portal offers many key advantages:
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Secure – Payment information is encrypted for safety.
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Convenient – Access your account and pay 24/7.
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Organized – View all bills in one place and track payment history.
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Paperless – Receive/manage bills electronically.
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Automatic – Set up recurring payments to avoid late fees.
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Mobile – Pay bills on your phone or tablet on the go.
So if you’re looking for an easy way to stay on top of your medical bills, be sure to utilize the Mount Nittany Medical Center online bill pay system. Sign up for an account, view your bills, set up payments, and manage your medical finances all through one user-friendly portal.
Frequently Asked Questions About Mount Nittany Medical Center Bill Pay
Here are answers to some common questions about using the online bill pay system:
What types of bills can I pay online?
You can pay hospital, physician, or outpatient services bills through the online portal. Bills from independent providers may need to be paid separately.
Is there a fee for paying online?
No, there are no fees for using the online bill pay system. It is free to set up payments.
When will online payments post to my account?
Credit/debit card payments post instantly. Payments from a bank account (ACH) take 1-2 business days to post.
Can I split my payment between multiple bills?
Yes, when making a payment you can allocate specific amounts to individual bills as needed.
What if I already set up automatic payments directly with my bank?
You will need to cancel your bank’s auto-pay and instead manage recurring payments through the Mount Nittany online portal.
Can I still get paper bills mailed to me?
Yes, you can enroll in paperless billing or continue receiving mailed paper statements. Manage your preferences under “Account Settings”.
Is my payment information secure?
Yes, all data transmissions are encrypted and no payment info is stored on the portal to keep your details safe.
Who do I contact for bill pay assistance?
You can call the billing department at 814-231-7000 Monday-Friday 8am-4:30pm for any bill pay help needed.
Paying your Mount Nittany Medical Center bills online is fast, easy, and secure. Manage your account anytime, anywhere!
