As a customer of MSA Insurance, formerly Main Street America Group, you likely receive regular bills for your policies. Paying these premium invoices on time ensures continuous coverage. MSA offers convenient online and offline options to submit payments. This comprehensive guide will walk through everything you need to know about managing and paying MSA bills.
Activating Online Account Access
The easiest way to view and pay your MSA Insurance bills is by setting up online account access. Visit their website at msainsurance.com and click “Customer Login” in the top right corner.
If you already have an account simply login with your credentials. If not, click “Register” to create an account tied to your policies. You’ll need your account number and other personal details.
With your online account, you can view current and past statements, enroll in autopay, update billing details, and more from your desktop or mobile device. Go paperless for added convenience.
Making One-Time Payments Online
Whenever a new MSA Insurance bill generates, you can easily pay it online through your account portal. Locate the outstanding invoice and click the “Pay” button.
Select whether you want to pay the full balance or a custom partial amount. Choose your payment method – credit/debit card or bank account. A $3.95 processing fee applies to online payments.
The payment will deduct from your account instantly upon submitting. Be sure to pay by the due date on the invoice to avoid a lapse in coverage or late fees.
Setting Up Automatic Payments
For hands-free bill management, enroll in autopay through your online account. Under “Payment Options,” choose the date each month you want payments processed.
Link your credit card or bank account details. Around the specified date each month, MSA will automatically charge your selected method for the current premium balance due.
You’ll receive email reminders before the autopay date in case you need to update details. With autopay, you never miss a payment or deal with lapsed insurance policies.
Paying Over the Phone
To pay your bill over the phone, call MSA Insurance at (844) 548-1603 Follow the prompts to access the billing and payments menu
The automated system will guide you through making a payment with your credit card, debit card, checking account, or savings account. Enter your policy number and payment details.
A $6.95 fee applies to phone payments. You’ll receive instant payment confirmation after it processes. You can also check your balance through the phone system.
Paying by Mail
For a more traditional approach, mail in a paper check or money order using the payment coupon and return envelope included with your statement.
Allow 7-10 business days for mailed payments to process. Include your account number on the check. Just be sure to pay by the due date listed to avoid issues with your policy.
This option doesn’t incur convenience fees but takes longer to post than electronic payments. Use mail payment as a backup if you prefer not paying fees.
Setting Up Recurring eCheck Payments
For low-cost autopay, set up recurring check payments from your bank account. Print and fill out the eCheck form from the MSA website and mail it with a voided check.
On the form, specify the fixed amount and date each month to withdraw funds from your bank account. Once established, payments will automatically process on the date(s) selected.
You can cancel or change your recurring eCheck arrangement at any time by contacting MSA Insurance. This enables autopay without card fees.
Getting Account Support
If you need billing help or have payment issues, MSA Insurance’s customer support team is available Monday to Friday 8am-8pm EST at (844) 548-1603.
Contact them if you need to update your billing details, ask about a charge, troubleshoot declined payments, set up a payment plan, or request a statement copy. Their reps can explain billing and account management.
Don’t sit on billing questions or problems – a quick call to customer service gets answers and solutions so you can pay seamlessly.
With online, phone, mail and automatic payment options, MSA Insurance makes managing your insurance premium invoices quick and convenient. Sign up for online account access to take control of bills today!
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FAQ
What is bill pay through my bank?
With online bill pay, you can plan your payments and make payments from your computer, tablet, or phone. When you use an online bill pay service, a payment is taken out of your account and sent to the service provider. A bill pay service may be included as part of a checking account’s features.
Who is the NGM insurance company?
The National Grange Mutual Insurance Company (NGM) was founded in 1923 to offer cheap insurance to members of the Grange Fraternity in New Hampshire. This was the start of Main Street America Insurance.
What is bill payment aggregator?
A payment aggregator is a third-party payment processor like Razorpay that facilitates online transactions between businesses and customers. It lets companies take many types of payments, like debit and credit cards, UPI, net banking, and digital wallets.
What is the phone number for Main Street America claims?
We’ll be in touch within 3 business days. Property claims may also be filed 24/7 by calling 877. 425. 2467. Your local, independent insurance agent can also help you file your claim.
