How to Pay Your Bill Online at Mt. Diablo Resource Recovery

Mt. Diablo Resource Recovery provides trash and recycling services to residents and businesses in several communities in Contra Costa County, California. If you are a customer you likely receive a bill for these services on a regular basis. Paying your bill promptly ensures continuous service without interruptions.

Mt. Diablo Resource Recovery makes paying your bill quick and convenient through several online and offline options. In this comprehensive guide, we’ll explain:

  • Creating an online account to pay your bill
  • Payment options through the online portal
  • Other online bill payment methods
  • Paying over the phone
  • Paying by mail or in person
  • Setting up autopay for recurring payments
  • Getting account statements online

Understanding all your payment choices will allow you to handle your bill in a way that fits your needs and preferences,

Creating an Online Account to Pay Your Bill

The easiest way to pay your Mt. Diablo Resource Recovery bill is through their online bill pay portal. To get started, you’ll need to create an online account connected to your account. Here’s how:

  • Go to the Mt. Diablo Resource Recovery website and click on “Pay My Bill”
  • Select your service area to access the payment portal
  • Click on “New User” if you haven’t registered before
  • Enter your customer number, account number, email, and create a password
  • Verify your email to complete registration

Once your account is setup, you can log in anytime to view your balance and make payments.

Payment Options Through the Online Portal

The online bill pay portal offers several convenient payment options:

  • Credit/debit card – Visa, Mastercard, American Express, Discover
  • Electronic check – Directly from your checking or savings account
  • Recurring payments – Set up autopay on fixed dates or variable due dates
  • One-time payments – Cover specific charges as needed

The portal allows you to pay your full balance or make partial payments toward your bill You get instant payment confirmation when paying online.

Other Ways to Pay Your Bill Online

If you prefer not to create an online account, Mt. Diablo Resource Recovery offers a few other online payment choices:

  • Over the phone – Call the automated payment line anytime and pay with Visa, Mastercard, American Express, or Discover.

  • Website payment form – Access the payment form on their website to enter your card details without registration.

These options allow quick, one-time payments without account creation. However, you won’t be able to view statements or set up recurring payments.

Paying Over the Phone

To pay your bill over the phone, call the Mt. Diablo Resource Recovery customer service line at 925-690-5487.

Select option 1 on their phone menu to access the automated payment system and pay by credit card. Alternatively, talk to a representative to pay by card or check. Payments made directly to a representative post to your account immediately.

Paying by Mail

To pay your bill by mail, send a check or money order made payable to Mt. Diablo Resource Recovery to:

Mt. Diablo Resource Recovery
PO Box 5397
Concord, CA 94524

Be sure to include your account number and address on the payment. Allow 5-7 business days for mailed payments to process.

Paying In Person

You can pay your bill in person at any Mt. Diablo Resource Recovery office during regular business hours, Monday to Friday 8am-5pm. Offices are closed daily from 12pm-1pm.

Bring your payment to the secure lockbox at one of these locations:

  • Concord – 4080 Mallard Dr
  • Pittsburg – 555 California Ave
  • Oakley – 85 Carol Ln
  • Rio Vista – 100 Main St

Cash or check payments will post to your account immediately.

Setting Up Autopay

For hassle-free bill payment, consider enrolling in autopay through the online bill portal. Autopay automatically charges your card or withdraws from your account on the due date or on a fixed date you specify.

Autopay prevents late fees so you can worry less about remembering to pay each month. You control the payment method and can cancel anytime.

Getting Online Account Statements

Once registered for online bill pay, you can view and download your current and past billing statements. Online statements allow you to monitor your account usage and charges from anywhere. You can also print statements for your records if needed.

Don’t Let Your Bill Go Unpaid

Keeping your Mt. Diablo Resource Recovery account in good standing is important, but paying your bill shouldn’t be a burden. Use their convenient online and offline options to pay your bill in the way that suits your needs. Consistent on-time payment ensures uninterrupted service.

Mt Diablo Resource Recovery Bill Pay

Find your service area or

Christmas and New Year’s Day fall on a Wednesday. There will be no collection on these holidays. All regularly scheduled Wednesday, Thursday, and Friday customers will occur one day later. Regular service will resume after two weeks.

Mt. Diablo Resource Recovery serves our customers, communities, and environment responsibly by optimizing the use of discarded materials.

Residential & Business Waste Pickup

MDRR has established itself as the region’s premier residential and commercial self-haul destination. Our 40-plus acre facility is our resource recovery hub, where we optimize the use of discarded material.

With easy scheduled, unmatched services and sizes for any job. MDRR’s dumpster and debris box rentals are the easiest way to handle those challenging cleanup and remodel projects.

How Mt. Diablo Resource Recovery Utilizes 3rd Eye to Take Their Safety & Performance to New Heights

FAQ

What is the holiday schedule for Contra Costa Waste Services?

Holiday schedule Customers who are serviced on Wednesday, Thursday, and Friday will experience a service schedule and pickup day delay of one day. The business office is closed on the following holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and New Year’s Day.

How do I email Mt Diablo resource recovery?

Either email us at [email protected] to request service or call our office: 925-682-9113.

How do you dispose of Christmas trees in Concord CA?

Holiday Tree Recycling: Scheduled in advance, holiday trees will be collected curbside on your regularly scheduled organics collection day. Trees must be undecorated, unflocked, and cut into (3) three-foot sections with the stand removed and placed next to your organics cart.

Who owns Concord disposal?

The Garaventa family, owners, and operators of Mt. Diablo Resource Recovery have family roots going back to the 1930s when Andrea Moresco operated the one-horse and buggy rubbish collection service for the country town of Concord.

How do I pay my Mt Diablo Resource Recovery Bill?

See our FAQ pages to learn more about doxo. Pay your Mt. Diablo Resource Recovery bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.

What does Mt Diablo resource recovery do?

Mt. Diablo Resource Recovery serves our customers, communities, and environment responsibly by optimizing the use of discarded materials. MDRR is your dedicated environmental partner. We work hard to ensure safe and dependable waste and recycling collection service.

How do I contact Mt Diablo resource recovery?

We are committed to providing exceptional customer support and quality service. So, if you have questions about your service or other waste-related questions, ask. v Text Messaging is Now Available at 925-690-5487! By texting Mt. Diablo Resource Recovery (MDRR), you agree to receive updates and notifications via text messages.

Is Mt Diablo resource recovery closed on Thanksgiving Day?

Please note that our offices will be closed on Thanksgiving Day. We will close at 2 PM the day before and resume regular business hours at 8 AM on Friday. Mt. Diablo Resource Recovery serves our customers, communities, and environment responsibly by optimizing the use of discarded materials.

When should a cart be curbside at Mt Diablo resource recovery?

Carts need to be curbside by 5 am on your scheduled service day. Contents should be below the rim of the cart with the lid closed properly. Mt. Diablo Resource Recovery is proud to provide comprehensive residential collection service bundles for one monthly price! Garbage: Residents may choose a 64, or 96-gallon cart for weekly collection.

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