If you are a National Grid gas and electric customer on Long Island, NY paying your bill on time each month is essential to avoiding service disruptions. This comprehensive guide provides key details on reading your National Grid bill understanding the charges, and paying your bill conveniently through the available options.
About National Grid in Long Island
National Grid is the major energy delivery company providing natural gas and electricity to homes and businesses across Long Island.
They own and maintain the distribution infrastructure like poles, wires, pipelines and meters across their service territory National Grid bills customers for usage and delivers the energy
When to Expect Your National Grid Bill
National Grid bills for electric and natural gas service are issued monthly, but your specific bill generation date can vary.
Bills are typically mailed or available online during the first week of the month. However, check your prior bills for the pattern of when your monthly statements are produced.
Payment is due by the date shown on your current bill, usually around the 20th of the month. Allow mailing time if paying by check.
How to Read and Understand Your Bill
Carefully review your National Grid bill each month to understand what you owe. Key elements to look for:
- Account number and service address
- Billing date, due date, and outstanding balance
- Meter number(s) and read dates
- Usage in kWh (electric) or therms (gas)
- Utility rate and charge details
- Taxes and fees
- Billing days and total amount due
Compare usage to prior months and contact National Grid with any bill questions before the due date.
Ways to Pay Your National Grid Bill
National Grid offers multiple payment options to provide flexibility based on your needs and preferences:
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Online – Pay via your online account. E-check or debit/credit card accepted.
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Phone – Call the automated pay-by-phone number to pay with a card.
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Mail – Detach payment stub from bill and mail with check or money order.
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Autopay – Enroll in automatic monthly payments from your bank account.
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In Person – Visit an authorized in-person payment location.
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Kiosk – Pay with cash or pin-based debit at a payment kiosk.
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Third Party – Use bill pay services like CheckFree or Western Union Speedpay.
Choose the most convenient way for you to pay each month. Be sure payment is received by the due date shown on your bill to avoid late fees.
Avoid Late Payments and Service Disruption
Pay your National Grid bill in full and on time each month to prevent penalties. Late fees around 1.5% of the overdue balance can apply if payment is not received by the due date.
Accounts remaining unpaid may face disconnection, incurring additional reconnection fees to resume service once paid.
Contact National Grid immediately if you anticipate difficulty paying on time to discuss payment assistance options before service is disrupted.
Payment Assistance Programs
If you are struggling financially, National Grid offers programs that may be able to help, including:
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Deferred payment arrangements
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Budget billing to even out payments
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Low-income assistance
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Senior citizen and military discounts
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Energy efficiency upgrades
Applying as early as possible for these programs is key. Notification is required before shutting off service for non-payment.
Closing or Transferring Your National Grid Service
When moving within National Grid’s Long Island service area, you must transfer service to your new address to maintain uninterrupted power and gas.
Moving outside their territory requires closing your account. Contact National Grid as far in advance as possible to schedule turn off service and final meter readings.
Key Takeaways
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Review your National Grid bill closely each month
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Pay online, by phone, mail or in person
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Seek bill assistance programs if facing hardship
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Transfer service when moving locally
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Close account if moving outside the territory
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Avoid late fees and disruption by paying on time
Staying on top of your National Grid account responsibilities is important every month. Know your charges, payment choices and help options to maintain smooth service.
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FAQ
Where to pay the National Grid bill?
All payments should be sent to the following address: National Grid, PO Box 11766, Newark, NJ 07101-4766. Customers should write their account number on the check or money order to make sure the payment goes to the right place. By following these easy steps, customers can easily pay their National Grid bill.
How do I pay bills on my phone?
Pay a bill On your mobile device, open the Google Pay app . Tap Pay Bills. Type in the name of a biller. Make payment.
What is the Long Island National Grid customer service number?
A complete list of National Grid phone numbers for customers in Long Island and Rockaway Peninsula. Gas Emergencies1-800-490-0045 or 911 24-Hour AssistanceClaims To report damage to a customer’s property. 1-631-348-4115 Claims formStart or Stop Service We ask that you kindly give a 24 hours notice. 1-800-930-5003.
What gas company is in Baldwin NY?
Just Energy strives to be a great electricity and natural gas provider to homeowners in Baldwin, New York. And we have a 20-year track record of doing just that for over a million happy customers. At Just Energy, we work for you. That’s why you can always expect the best customer service and rates.
How do I pay my national grid Bill?
Fees may apply ($1. 75 residential, $5. 95 business). Contact your bank to learn if they offer this service. Visit a National Grid or authorized payment location. Have your 10 digit account number ready and call: 1-800-930-5003 to pay with bank account. Make checks payable to National Grid and use the envelope provided with your bill, or mail to:
What is the phone number for National Grid in Long Island?
The phone number for National Grid in Long Island is 1-800-930-5003. Office hours are from Monday – Friday, 7:00 a. m. to 5:00 p. m.
Can I view and pay my National Grid bill 24/7?
You can view and pay your National Grid bill 24/7 by signing into your account. Additionally, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.
How do I register for National Grid?
If you are new to National Grid, you can sign up for online access to your account. Then, you can use our portal to see your bill, set up automatic payments, get a personalized Energy Savings Plan, and more. Registering takes just five minutes and turns time into savings.
What time does National Grid open in Long Island?
The office hours for National Grid in Long Island are from 9:00 a. m. to 5:00 p. m. , Monday to Friday. The phone number for National Grid in Long Island is 1-800-930-5003.
Why is National Grid unavailable in 2024?
Our system is temporarily unavailable from August 15 – 18, 2024 for scheduled system maintenance. Some regular services and bill payment options will be temporarily unavailable. For emergency support, please contact us . Thank you for your patience and understanding. Go to Homepage Copyright @ 2024 National Grid USA Service Company, Inc.
