Simplifying Bill Payment for National Grid Customers in Upstate New York

Paying your utility bill should be simple and straightforward. That doesn’t always happen, though, especially for National Grid customers in Upstate New York. With long paper bills, inconvenient payment options, and slow online systems, it can feel like a chore to pay your National Grid bill.

Well, I’ve got good news. National Grid offers a variety of ways for Upstate New York customers to view and pay their bills quickly and easily. In this article, I’ll walk through the different bill pay options available, with tips on how to choose the right method for your needs. Whether you prefer paying online, in person, by phone, or completely paperless, National Grid has a solution for you.

Ways to View Your National Grid Bill in Upstate New York

First things first – you’ve got to be able to see your bill before you can pay it. Here are the ways National Grid customers in Upstate New York can access their latest bill:

• Paper bill in the mail—This is the default choice. Every month, you’ll get a paper bill in the mail unless you choose one of the options below.

• Online account access – Register for an online account on the National Grid website to view your current and past bills digitally

• Paperless billing – Opt out of mailed paper bills and receive your bill electronically through email or your online account instead. Saves paper!

• If you have trouble seeing, ask for your bill to be sent to you in a different format, like braille or large print.

• Third party access – Allow someone else (like a family member or caretaker) to receive bill notifications on your behalf.

Once you’ve got your bill handy, it’s time to pay it. National Grid offers Upstate New York customers several convenient payment options.

Ways to Pay Your National Grid Bill in Upstate New York

Pay Online

The quickest and easiest way to pay is through National Grid’s online account portal. You can pay by credit/debit card or electronic bank transfer. Payment posts to your account immediately.

To pay online, first register for an account on the National Grid website. Then, log in and select “Pay Bill” from your account dashboard. Follow the prompts to make a one-time payment or set up recurring automatic payments.

Pay By Phone

Call National Grid’s automated pay-by-phone number at 1-800-664-6729. You’ll need to enter your account number and zip code to access your account. Payments process over the phone right away with no waiting.

You can pay by debit/credit card. However, a $3.95 third-party convenience fee applies to card payments over the phone. No fee for payments from a bank account.

Pay by Mail

Mail a check or money order along with your payment stub from your paper bill to:

National Grid
PO Box 11742
Newark, NJ 07101-4742

Make sure the check has your account number on it, and give it 5 to 7 days to get to the bank and be processed. There are no fees to send a check or money order for payment.

Pay in Person

Take your bill and payment to an authorized National Grid payment center. Payments process immediately. In-person pay centers include:

• Western Union locations – Pay by cash, check, or debit/credit card. Fees apply for debit/credit card payments.

• Walmart – Pay your National Grid bill at any Walmart Customer Service desk with cash or check. No fees.

• 7-Eleven stores – Pay with cash at participating locations. Fees apply.

Find pay in-person locations near you on National Grid’s website.

Enroll in AutoPay

For maximum convenience, enroll in AutoPay to have payments automatically deducted from your bank account each month. Sign up through your online account and forget bill pay hassles for good!

Billing and Payment Support for National Grid Customers

Between numerous billing options and payment methods, managing your National Grid account can get confusing. If you need help understanding your bill or making a payment, check out these handy resources:

• Bill Questions? Review National Grid’s guide to reading your bill which explains each charge in detail. Still have questions? Call 1-800-642-4272.

• Payment Assistance – National Grid offers flexible payment plans and financial assistance for customers having trouble paying their bills. Learn about programs like Budget Billing, Deferred Payments, and Low-Income Assistance.

• Billing and Payment FAQs – Get answers to common customer questions about billing, payments, rates, meters, and more in National Grid’s Billing & Payments FAQ.

• Contact Us – Reach National Grid customer support by phone, email, mail, or on social media. Contact info available on National Grid’s Contact Us page.

Managing utility bills is never the most exciting task, but National Grid offers Upstate New York customers convenient billing and payment options to make the process as simple as possible. Pay online, by phone, by mail, in person, or set up automatic payments – whatever works best for your needs! Take advantage of National Grid’s resources if you need help reading your bill or navigating payments. And pay close attention to any paper inserts with your bill – they often contain important account notices or program details you won’t want to miss.