Paying your credit card bill on time each month is crucial for maintaining a good credit score and avoiding late fees. For Neiman Marcus credit card holders, the store offers an easy online portal for managing your account, checking your balance, making payments, and more. Read on for a complete guide to using the Neiman Marcus online bill pay login.
Overview of the Neiman Marcus Credit Card
The Neiman Marcus credit card is issued by Capital One and can only be used at Neiman Marcus stores and on their website It provides cardholders with special perks like exclusive offers, free standard shipping and returns, a $100 reward certificate for every 10,000 points earned, and more
To access the online account portal you’ll go to the website at https //neimanmarcus.capitalone.com/. This is where you can check your balance view past statements, make payments, update account settings, and manage all aspects of your Neiman Marcus credit card account.
How to Log In to Your Neiman Marcus Credit Card Account
Logging in to your Neiman Marcus credit card account is simple if you already have a Capital One online account set up. Here are the steps:
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Click “Sign In” in the upper right corner.
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Enter your Capital One username and password and click “Sign In”.
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You will now be logged in to view your Neiman Marcus credit card account.
If you’ve never set up a Capital One online account, you’ll need to click “I don’t have a Capital One online account” on the login page and follow the prompts to establish your username and password.
When you set up your Neiman Marcus online account for the first time, make sure you have your customer number on hand.
Making a Payment on Your Neiman Marcus Credit Card
Once logged in, making an online payment to your Neiman Marcus credit card is quick and easy. Just follow these steps:
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From the account summary page, click “Make a payment”.
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Enter the payment amount and date. You can pay the full amount, the minimum due, or the balance on your statement.
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Select whether this is a one-time payment or recurring autopay. For recurring payments, you’ll need to enter the date they start and how often they happen.
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Enter bank account information if not already on file. You can also pay with rewards points.
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Review payment details and click “Continue”.
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Verify payment method and details, then click “Submit Payment”.
The payment will be immediately processed and posted to your account. You’ll receive a confirmation email with details of the transaction. Payments made before the cutoff time (typically 5-7 PM PT) will be credited the same day.
Viewing Your Account Activity and Statements
Within the online account portal, you have full visibility into your Neiman Marcus credit card statements, transactions, and account activity.
To view recent transactions:
- Click on “Account Activity” in the sidebar menu. Here you’ll see your most recent transactions, balance details, pending activity, and more.
To view statements:
- Go to “Statements” in the sidebar menu and select a statement period to view your PDF statement, including all transaction details, interest, fees, and payments for that period.
Staying on top of your account activity and reviewing statements helps you catch any suspicious charges early and monitor your spending.
Changing Your Account Settings
Under the “Account Services” section, you can manage various account settings and preferences for your Neiman Marcus credit card, including:
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Update contact information: Change your address, phone number or email
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Set paperless settings: Opt in to receive electronic statements instead of mailed paper statements
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Set up account alerts: Get alerted for upcoming payments, large transactions, balance changes, and more
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Manage privacy settings: Choose whether to share certain account info with Neiman Marcus
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Replace lost or stolen card: Request a new card sent if your card is lost/stolen
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Change security settings: Update login credentials, change security questions, and more
Be sure to keep your account settings updated so you don’t miss any important notifications!
Getting Account Support and Help
If you ever have an issue or question about your Neiman Marcus credit card account, fast support is available through the online portal or by phone:
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Message Center: You can send a secure message to Capital One support 24/7 through the Message Center in your account.
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Live Chat: Chat with a Capital One agent in real-time during business hours through the portal. Look for the chat widget.
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Call Customer Service: Contact support by calling 1-800-954-0559. Available 24/7.
Some common issues the Capital One support team can help with include disputed transactions, payment issues, account access trouble,card replacements, credit line changes, and account management for deceased customers.
Benefits of Managing Your Account Online
Taking advantage of the Neiman Marcus online account portal provides cardholders with many benefits, including:
- Pay your bill instantly 24/7
- Set up recurring automatic payments
- Review real-time account activity and statements
- Avoid late fees by monitoring due dates
- Receive important account alerts
- No need to call or mail payments
- Access your account from anywhere there’s internet
- Quickly update account details as needed
With the easy-to-use online portal, you can stay on top of your Neiman Marcus credit card account anytime, anywhere. Be sure to register for an online account as soon as you’re approved!
Frequently Asked Questions about Neiman Marcus Bill Pay
What is the deadline for making an online payment?
To avoid late fees, make sure your payment is submitted by the cutoff time, which is typically 7 PM PT Monday through Friday.
When will my payment be applied to my account?
Online payments are credited to your account the same day if submitted before the cutoff time. Allow 1-2 billing cycles for payments to appear on your statement.
Is there a fee for paying my bill online?
No, Neiman Marcus does not charge any fee for paying your credit card bill online.
Can I set up automatic recurring payments?
Yes, you can easily set up monthly autopay for the minimum due, statement balance, or custom amount right from the online account portal.
What if I lost my Neiman Marcus credit card?
If your card is lost or stolen, log into your account online and request a replacement card be sent to you right away. You can also call customer service.
What is the best way to update my billing address?
Log in to your online account and edit your address under “Update Contact Info”. Be sure your billing address is always current to avoid issues.
Can I change my payment due date?
Unfortunately your due date cannot be changed, but you can always pay early online to avoid issues with a due date.
Paying your Neiman Marcus credit card bill online is the fastest, most convenient way to stay on top of your account. Be sure to enroll in online banking as soon as you’re approved so you can easily manage payments, track spending, view statements, and more.
