If you live in the Albuquerque area your water utility services are provided by the Albuquerque Bernalillo County Water Utility Authority (ABCWUA). Paying your water bill to them is easy and convenient through their online payment options. The ABCWUA serves over 600,000 people, so they make the process quick and simple. This article will explain everything you need to know about paying your NM water authority bill online.
Create an Online Account
The first step is signing up for an online account on the ABCWUA website. This gives you secure access to view and pay your bills see previous usage, update account info, and more.
To create an account:
- Go to www.abcwua.org
- Click “My Account” in the top right corner.
- Choose “New User”.
- Enter your account number and zip code.
- Create a username and password.
- Provide your contact details.
- Accept the terms and conditions.
Once registered, you can log in anytime to manage your water account online
View Your Water Bill
When you log into your online account, you can view your current water bill as well as previous bills.
To see your bill:
- Go to the “My Account” section
- Choose “My Bill”.
- Select the billing period you want to see.
Key bill details shown include:
- Account number
- Service address
- Billing date
- Previous balance
- Payments made
- Current charges
- Account balance
Checking your bill online allows you to review charges before paying.
Payment Options
The ABCWUA offers several ways to pay your water bill online for convenience:
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Credit/Debit Card – Make one-time or recurring payments by Visa, Mastercard, American Express or Discover. A third-party service fee of $2.25 per transaction applies.
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Electronic Check – Pay directly from your bank account. No service fees. You’ll need your routing and account numbers.
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AutoPay – Set up recurring payments from your card or bank account each month on the due date.
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Online Bill Pay – Use your own bank’s bill pay feature. ABCWUA is a common payee option.
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In Person – Pay with cash, check or money order at the ABCWUA office downtown.
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By Mail – Mail in a check or money order with your payment stub.
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Drop Box – Use the 24/7 drop boxes at the ABCWUA office or City Hall.
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Authorized Pay Sites – Pay in person at local retailers like Smith’s, Walmart, and more.
Payment History
To review payments you’ve made, go to “My Account” and choose “Payment History”. Filter by date range or payment type.
Account Balance
Your current total balance due displays clearly at the top of your online account. You can also find it under “My Account” and “Balance Summary”.
Paperless Billing
For added convenience, you can opt into paperless billing. You’ll get an email when your bill is ready to view online instead of receiving a mailed paper bill.
Paying your water bill to the NM Water Authority through their website is quick, secure, and easy. Sign up for an account, view your balance, and select a payment option that works for you. Managing your water account online saves time and gives you flexibility.
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FAQ
How do I pay my water bill in New Mexico?
You can pay your New Mexico Water bill over the phone by calling (888) 598-9825 (toll-free). You can use a bank account, a Visa (credit or debit), MasterCard (credit or debit), or Discover card.
What are the water restrictions in Bernalillo County?
There are no set days of the week to water your plants according to the Albuquerque Bernalillo County Water Utility Authority, but they do have rules about how often you can water your plants during the hot summer months: March–once a week April and May – Twice a week. June through August – Three times a week.
How to start water service in Albuquerque?
Start Water Service: To start service, you must call New Mexico Water at least one business day before the date you want it to begin. If the water is off at the site, an adult must be there when the New Mexico Water service person comes to turn the connection on.
