A Guide to Paying Your Northeast Knox Utility District Bill Online

Paying utility bills can feel like a chore, but with Northeast Knox Utility District (NEKUD), it’s quick and easy to pay online 24/7. NEKUD provides water, sewer, and fire protection services to over 14,000 customers in northeast Knox County, TN. They’ve partnered with Nexbillpay to offer secure online bill payment options.

This guide will walk through everything you need to know about paying your NEKUD utility bill online using their web portal or the Nexbillpay platform. We’ll cover creating an account, payment methods, viewing billing history, setting up autopay, and more. Let’s get started!

Benefits of Paying Your NEKUD Bill Online

Paying your NEKUD utility bill online with Nexbillpay provides these key advantages:

• 24/7 access – Pay anytime, day or night

• Payment flexibility – Use credit/debit cards, checking accounts.

• Payment alerts – Get reminders when a bill is due

• View billing history – Monitor usage and charges.

• Auto-pay setup – Schedule recurring payments.

• Avoid late fees – Pay on time, every time.

• Paperless billing – Reduce clutter and waste,

• Time savings – Takes just minutes versus mailing checks.

Paying online makes managing your NEKUD utility account quick, easy, and convenient.

How to Sign Up for Online Bill Pay

Signing up for online bill payment with NEKUD takes just minutes:

• Go to NEKUD’s online bill pay site.

• Click “Sign up now” to create an account.

• Enter your NEKUD account number, name, email address, and phone number.

• Create a secure password and select security questions.

• Agree to the terms and conditions.

• A confirmation email will be sent to complete registration.

Once signed up, you can immediately start paying bills online and managing your account.

Making a One-Time NEKUD Bill Payment

To make a quick, one-time NEKUD bill payment:

• Log into your Nexbillpay account.

• Select “Pay Bill” from the top menu.

• Enter your payment amount (the current balance by default).

• Choose a payment method – debit/credit card or bank account.

• Enter relevant card or bank details and submit.

• The payment will process instantly – no checks to mail!

One-time payments are great for months when usage and balances vary.

Setting Up Recurring NEKUD Bill Payments

For convenience, you can automate NEKUD bill payment by setting up automatic payments:

• In your Nexbillpay account, select “Recurring Payments” from the top menu.

• Click “Add a new automatic payment” to set up autopay.

• Choose the account, date, and payment method.

• Specify the payment amount – set a fixed amount or pay the total balance.

• Save the details and automatic payments will initiate each month.

With autopay, you’ll avoid late fees and free up time spent on bills!

Payment Options for NEKUD Bill Pay

NEKUD offers flexible payment options to suit your needs:

• Debit/Credit card – Visa, Mastercard, Discover accepted.

• eCheck – Free direct bank account withdrawals.

• Cash – Pay in person at NEKUD’s office.

• Mail – Send paper checks if preferred.

• AutoPay – Set up recurring payments from your card or bank account.

Choose the most convenient payment method for you each month.

Viewing Your NEKUD Billing and Usage History

In the Nexbillpay portal, you can view detailed NEKUD account history to monitor usage and charges:

• Go to “Billing History” or your account dashboard.

• Review monthly and annual usage for water, sewer, fire protection.

• See past due amounts, payments made, account balance over time.

• Monitor for spikes in usage or fees.

• Download statements and billing inserts.

Stay informed on your account activity with billing and payment histories.

Managing NEKUD Account Details Online

Within your Nexbillpay account, you can manage:

• Contact info – Update mailing address, email, phone.

• Paperless settings – Go paperless or opt back into mailed statements.

• Payment methods – Add/update debit cards, bank accounts.

• Notifications – Set up bill reminders via email or text.

• Profile – Change password, security questions, etc.

Keep all NEKUD account details up-to-date in one spot for simplicity.

Paying Your NEKUD Bill Without an Online Account

If you prefer not to create a Nexbillpay account, you can still pay your NEKUD bill conveniently:

• By phone – Call toll-free 24/7: 1-855-511-2226.

• By mail – Send paper checks to NEKUD’s payment address.

• In person – Visit the NEKUD office with cash, card, or check.

• AutoPay – Enroll directly through NEKUD to autopay from your bank account.

Online accounts make managing bills easier, but alternate options exist if needed.

Avoid Late Fees and Service Disruptions

Pay your NEKUD utility bills on time and in full each month to avoid:

• Late payment penalties – Currently 10% of overdue balance.

• Shut off warnings – If a past due balance isn’t paid within 10 days.

• Disconnected service – For non-payment after proper notice.

• Reconnection fees – $25 during business hours, $40 after hours.

Pay online or via autopay so you never miss a payment due date!

Benefit from the Convenience of Online Bill Pay

Paying your NEKUD bill online provides flexibility, automation, and account management in one spot. Sign up for online billing today to:

• Pay 24/7 by phone, web, or autopay

• Receive payment reminders

• Review usage and billing history

• Avoid late fees

• Go paperless

Take advantage of the speed and simplicity of online payments with Northeast Knox Utility District.