Paying your medical bills can be confusing, but Northwest Community Hospital aims to make the process as simple as possible. In this comprehensive guide, I’ll walk you through the various ways you can pay your bill at Northwest Community Hospital.
Overview of Billing and Payment at NCH
Northwest Community Hospital (NCH) is committed to providing patients with a range of financial services for paying medical bills If you don’t have insurance, NCH accepts Illinois Public Aid You may also qualify for financial assistance to help pay your NCH medical bills.
If you have any questions about your bill or payment options, you can contact NCH Patient Accounting and Finance at 847-618-4747 Financial counselors are available to answer billing and insurance questions or help you determine if you qualify for financial assistance.
Ways to Pay Your NCH Bill
Here are the various payment options available at Northwest Community Hospital:
Pay Online
The easiest way to pay your NCH bill is online through your NCH MyChart account. You can also pay online as a guest without logging in.
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Pay with MyChart: Log in to your MyChart account and select the Pay Bill feature.
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Pay as a Guest Visit nchorg/pay-bill and enter your account number
Pay by Phone
Call 847-618-4780 to pay your NCH bill over the phone using a credit card or debit card.
Pay by Mail
Mail a check or money order payable to Northwest Community Hospital along with your statement stub to:
Northwest Community Hospital 28079 Network PlaceChicago, IL 60673Be sure to include your patient account number on the check.
Pay in Person
You can pay your NCH bill in person at any hospital registration desk. NCH accepts cash, checks, money orders, and major credit/debit cards.
Financial Assistance Programs
If you’re having trouble paying your NCH medical bills, financial assistance may be available.
NCH offers financial assistance and payment plans to uninsured or underinsured patients who meet income requirements. Counselors can help you apply for assistance.
NCH also offers package-priced services with bundled rates for common outpatient procedures, even if you don’t have insurance. Ask about these discounted package prices.
Billing Questions or Concerns
If you have any questions about your NCH bill or statement, call the number listed on your statement to speak with a customer service specialist. They can explain insurance coverage, benefits, and more.
Financial counselors are also available to assist you with billing and payment issues.
Your Rights Against Surprise Medical Bills
Northwest Community Hospital aims to protect patients from surprise medical bills in certain cases. You have rights against balance billing for:
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Emergency care
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Out-of-network care at an in-network hospital/facility
This means you only have to pay in-network cost-sharing amounts, like copayments and deductibles. See NCH’s notice on surprise billing protections for more details.
Summary of NCH Bill Payment Options
To recap, here are the main ways you can pay your medical bill from Northwest Community Hospital:
- Pay online via MyChart account
- Pay online as a guest
- Call the automated pay-by-phone line
- Mail a check with your statement
- Pay in person at any NCH registration desk
NCH offers financial assistance programs and counseling to help patients who are unable to pay their full balance. Contact a financial counselor with any billing questions or to discuss payment plan options.
All Your Health Information in One Place
See your medications, test results, upcoming appointments, medical bills, price estimates and more all in one place, even if you’ve been seen at multiple healthcare organizations.
Paying Online is Easy
Welcome to the NCH Healthcare System online bill pay system. Through this service, you’ll be able to make a secure payment to your account using any major credit card.
For questions regarding a NCH Hospital bill, please call 239-624-6400.
For questions regarding a NCHMD Physicians Group bill, please call 239-436-2800.
To begin, please locate your billing statement and select the bill you will be making a payment for below:
NORTHWEST COMMUNITY HOSPITAL REVIEW
Does Northwest Community Hospital accept Illinois public aid?
For families without insurance who need help with medical bills, we accept Illinois Public Aid. In addition, you may qualify for financial assistance for medical bills through Northwest Community Hospital.
Does Northwest Community Healthcare accept private health insurance?
We’ve partnered with IXSolutions Private Health Insurance Exchange to make finding a plan fast and convenient. NCH accepts a range of insurance providers. Contact your insurance to verify Northwest Community Healthcare is in-network, or read our insurance information.
What is Northwest Community Hospital?
Northwest Community Hospital (NCH) has been serving the northwest suburbs of Chicago since 1959. Its mission is to provide excellent care in the places it calls home. The hospital serve more than 200,000 outpatients and treat more than 20,000 inpatients annually.
Does Northwest Community Healthcare offer in-network services?
Some health plans require patients to receive services at an “in-network” or “participating” provider. Contact your insurance to verify Northwest Community Healthcare is an in-network provider. We will bill your insurance plan (s) on your behalf. After that, you’ll receive an “Explanation of Benefits” (EOB) from your provider.
How do I know if Northwest Community Healthcare is an in-network provider?
Contact your insurance to verify Northwest Community Healthcare is an in-network provider. We will bill your insurance plan (s) on your behalf. After that, you’ll receive an “Explanation of Benefits” (EOB) from your provider. This will show how much they’ve paid, how much isn’t covered or was denied, and how much you still owe.
Who is responsible for payment of my hospital bill?
Even if we bill your health insurance, payment is the ultimate responsibility of the patient. You will be financially responsible for payment of your hospital bill. For patients who qualify, we offer discounts, payment plans, or free care to help you with your financial obligations.
