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As an Xfinity customer, you have several options to pay your monthly bill You can pay online, through the Xfinity app, by mail, or in person But did you know you can also pay your Xfinity bill conveniently over the phone?
Paying by phone is easy and only takes a few minutes. In this article, we’ll walk through everything you need to know about paying your Xfinity bill by phone, including:
- The Xfinity bill pay phone number
- What information you’ll need
- Steps to pay your bill
- Other bill payment options
- Setting up autopay payments
- Troubleshooting tips
So let’s get started on how to use the phone to easily pay your monthly Xfinity bill!
Xfinity Bill Pay Phone Number
To pay your Xfinity bill over the phone, simply call:
1-800-XFINITY (1-800-934-6489)
This toll-free number will connect you directly to the Xfinity billing department. It’s available 24/7 for your convenience.
When prompted, press or say “2” to access the billing and payments menu.
Information Needed to Pay Xfinity Bill by Phone
Before calling to pay your bill, make sure you have the following handy:
- Your Xfinity account number
- Service address on the account
- Payment method – credit/debit card, check, etc.
Having this information ready will allow the automated system or billing agent to quickly pull up your account and process your payment.
Steps to Pay Xfinity Bill by Phone
Here is the full process to pay your Xfinity bill over the phone:
- Call 1-800-XFINITY (1-800-934-6489)
- Press or say “2” to access the billing and payments menu
- Enter your Xfinity account number
- Confirm your service address
- Select your preferred payment method
- Provide payment details (card number, check details, etc)
- Authorize and process payment
And done! The agent or automated system will confirm once your payment has been applied to your account. You’ll typically receive an emailed receipt as well.
Other Ways to Pay Your Xfinity Bill
In addition to phone payments, Xfinity offers several other convenient ways to pay each month:
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Online – Pay via your Xfinity account portal or the Xfinity app
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Mail – Send a check or money order to the payment address on your bill
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In person – Visit an authorized Western Union location
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AutoPay – Set up recurring monthly payments directly from your bank account
Choose the option that fits your needs each month!
Set Up AutoPay for Hands-Off Bill Payment
If you want to set your Xfinity bill on autopilot, you can enroll in AutoPay. This automatically pays your monthly bill from your preferred payment method.
To set up autopay:
- Log into your Xfinity account
- Under Billing > Account > Payments, select Auto Pay
- Enter the payment and account details
- Confirm enrollment
Once active, you don’t have to do anything else – your bill is paid automatically each month!
Troubleshooting Xfinity Phone Bill Payments
Hopefully you won’t run into any issues, but here are some tips for troubleshooting Xfinity phone bill payments:
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Can’t get through automated system? Try speaking selections more clearly or waiting for a live agent.
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Call dropped? Redial the 1-800 number and explain you got disconnected.
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Payment not applied? Verify account number was entered correctly.
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Need a payment extension? Request additional time from a billing agent.
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Have other questions? Contact Xfinity Billing Support for help.
Paying bills by phone may seem outdated, but it’s still a quick and easy way to take care of your monthly Xfinity bill. Just call 1-800-XFINITY and provide your account details to pay in minutes. Give it a try next time instead of logging in online!
Billing & PaymentsWe’re committed to taking care of our customers. Learn how we’re addressing billing and payments,ACP is designed to help lower-income households connect to the internet and stay connected. The program provides eligible customers of participating broadband providers up to a $30/month ($75/month for Tribal lands) credit toward internet and mobile services for the duration of the program. The amount of the credit depends on the rate for the services selected. At this time, the federal government is no longer accepting new ACP enrollments.
There are many ways to manage your Xfinity Internet, TV, Voice and/or Home bill:
- You can schedule a payment for a future date in My Account, at xfinity.com/myaccount or through the My Account app.
- If you would like to change your bill due date to a different date in the month going forward, you can also do that in My Account. If your bill is already past due, this option will not be available to you.
- Log into xfinity.com/myaccount
- Select Billing, then Bill and Payment Settings
- Click on Schedule a Payment
- Then go to Payment Date and choose a new due date If you need more help, you can chat with the Xfinity Assistant. Or, report an issue online if you believe your payment was misapplied (or is missing).
- Your account may be eligible for a payment arrangement. Payment arrangements can be made using My Account, the Xfinity Assistant, or our automated voice response system.
We understand how important it is to stay connected to your Xfinity Mobile service and are here to help make this possible. If youd like to explore some of our flexible payment options, please give us a call at (888) 936-4968 or chat with us through the Xfinity Assistant. Remember, you can visit My Account online or through the Xfinity Mobile app to make a payment at any time or update your card on file. Here are a few tips to help manage your Xfinity Mobile charges:
- Use your in-home WiFi whenever you’re home to help offset your cellular data usage.
- Visit My Account online or the Xfinity Mobile app to switch between Unlimited or By the Gig shared data, as needed, for each line on your account.
Xfinity Prepaid service allows you to pay in advance for home Internet and in-home WiFi service and easily refill online. To see if Prepaid service is offered in your area, and to learn more about how to stream movies and TV using Xfinity Prepaid Instant TV, visit
Can I pay my Comcast bill by phone?
FAQ
What phone number is 800-934-6489 Comcast?
If someone claims to be from Comcast or Xfinity and asks for money or personal information in an email, text message, or phone call that seems sketchy, please call us at 800-xfinity (800-934-6489) to make sure the message is real.
What is the Xfinity Mobile 1-800 customer service telephone number?
How do I pay my Xfinity X1 Bill?
Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. Please use the insert included in your Xfinity bill. Never mail cash. You can use one of our Xfinity Self-Service Kiosks in an Xfinity Retail Store to pay. These accept the above payment methods as well as cash and traveler’s checks.
How do I remember to pay my Xfinity Bill?
Remembering to pay bills is a task in itself. You can add your phone number on the Account and Identity page or in the Xfinity app. This will let Xfinity know when your bill is due. You can pay your bills even more easily with Quick Pay if you also use Xfinity Mobile. It lets you make payments without logging in to your account.
How do I pay my Comcast Business bill online?
Comcast Business customer? Click on the account icon in the upper righthand corner of Xfinity. com to do a lot of things, like pay your bill, see your billing history, check your balance, set up automatic payments, no paper bills, and more. All online, available 24/7.
How do I pay Xfinity online?
Use the Xfinity retail store locator to find the nearest Xfinity store or service center. You can also make online payments through the Xfinity Assistant chatbot. If you want to pay by phone, call 1-800-934-6489 and press 2 to reach Xfinity’s automated payment system. Make sure your account number is nearby.
Does Comcast pay Xfinity?
You can watch your favorite shows on your Google TV without any breaks with the brand, which is owned by Comcast, and its high-speed internet and TV plans. Xfinity offers convenient options to stay on top of your monthly payments, ensuring a disruption-free service. This guide walks you through all the methods of paying your Xfinity bill.
How long does it take to pay my Comcast Bill?
Within 24 hours, a computer-generated email about the payment will be sent to the email address on file. It will also show up on your next bill. I want to pay my sons comcast bill.