How to Pay Your Oak Lodge Water Bill

Oak Lodge Water Services provides drinking water, wastewater treatment, and other utility services to over 20,000 customers in and around Oak Grove, Oregon Read this guide to learn how to pay your Oak Lodge water bill online, by phone, or in person

Overview of Oak Lodge Water Bills

Oak Lodge Water bills residents monthly for:

• Water usage
• Sewer service
• Stormwater management

Rates are based on your meter size and monthly consumption. Bills are mailed out on the 1st of each month with payment due by the 15th to avoid late fees. Review your bill closely each month and contact customer service with any questions.

Keeping your account current ensures uninterrupted service and supports infrastructure investments that provide high-quality drinking water and sewer services.

Benefits of Paying Your Bill On Time

Paying your water bill by the due date every month provides the following advantages

• Avoid late payment fees of $10 plus 1.5% interest
• Prevent water service interruption and reconnection fees
• Maintain a positive payment history
• Lower risk of lien or collections if account becomes delinquent
• Fund ongoing maintenance and improvements
• Sustain reliable, safe drinking water and sewer systems

So be sure to pay your bill in full each month before the due date. Oak Lodge offers flexible payment options to fit every schedule and preference.

Pay Online

The fastest and most convenient way to pay your Oak Lodge water bill is through online bill pay on their website. Follow these simple steps:

1. Go to www.oaklodgewaterservices.org
2. Click on “Pay Bill”
3. Enter your account number and last name
4. Choose whether to pay full balance or a custom amount
5. Input your debit/credit card or bank account details
6. Review payment info and submit

Online payments post instantly, so you can avoid late fees even if paying on the due date. You can also view billing history, set up autopay, and manage paperless billing online.

Pay Using the doxo Platform

In addition to Oak Lodge’s website, you can pay through the doxo online bill pay platform. doxo centralizes payments to thousands of billers in one place.

To pay on doxo:

1. Go to www.doxo.com
2. Search for “Oak Lodge Water District”
3. Register your account or pay as a guest
4. Enter payment and account information
5. Confirm and submit payment

doxo also offers convenient mobile apps, reminders, and payment tracking. Payments deliver directly to Oak Lodge.

Pay by Phone

To speak with a customer service representative and pay by phone:

1. Call Oak Lodge at 503-654-7765
2. Provide your account number and info
3. Submit payment via credit/debit card or bank account
4. Receive instant payment confirmation

Just note phone payments made after 3pm won’t process until the next business day. But it’s a quick option if you need personalized service.

Pay by Mail

Checks and money orders can still be mailed each month if you prefer.

1. Detach payment stub from your bill
2. Write your account number on the stub
3. Enclose stub with check payable to Oak Lodge Water
4. Mail to PO Box 35147, Seattle WA 98124

Allow 5-7 days for check delivery and processing to avoid late fees. Online payments are more reliable for on-time posting.

Pay in Person

To pay with cash or require assistance, you can pay your bill in person at the Oak Lodge office located at 14496 SE River Rd, Oak Grove, OR 97267. In-person payments can be made:

• Monday – Friday from 8am to 5pm
• Closed weekends and holidays

In-person payment allows instant processing for peace of mind. Just keep in mind potential wait times during peak periods.

Payment Kiosks

For convenient after-hours payment, Oak Lodge has a bill payment kiosk available 24/7 outside their office. The kiosk accepts credit cards, debit cards, and cash payments. Your payment will apply instantly.

Recurring Auto-Pay

For automated payments from your bank account each month, enroll in auto-pay through Oak Lodge’s online bill pay system. You’ll never miss a payment or deal with late fees again.

To sign up:

1. Login to online bill pay
2. Click on “Auto Pay”
3. Submit your bank account information
4. Select payment date and confirm enrollment

Monitor your bank balance to ensure sufficient funds for each monthly auto-draft.

Payment Arrangements and Assistance

If you’re struggling to pay your bill, Oak Lodge offers payment arrangements and financial assistance programs. Contact their billing department to discuss options for your situation, such as:

• Payment plans
• Extended due dates
• Budget billing to even out payments
• Bill credits and adjustments
• Low-income discounts

Oak Lodge wants to find solutions to keep your water flowing. So reach out for help before your account becomes delinquent.

Avoid Late Fees and Shut Offs

To avoid late fees and potential water service interruption, pay your bill in full by the 15th of each month. Online and auto-pay provide the most reliable on-time delivery. Pay a few days early to account for processing if mailing a check. And contact customer support right away if you are unable to pay.

Keeping your Oak Lodge Water account current ensures smooth access to essential utility services. Take advantage of the convenient online, phone, auto-pay, and in-person options to pay your bill hassle-free each month. Just be sure to pay the full amount before the 15th to prevent penalties. With a little organization, your water bill can be on autopilot so you can rest easy knowing your account is in good standing.