A Guide to Paying Your OG&E Bill Through Customer Service

Paying your electricity bill to OG&E is easy when you utilize their customer service options. OG&E, or Oklahoma Gas and Electric, provides power to customers in Oklahoma and western Arkansas. Read on to learn how to pay your OG&E energy bill quickly through customer service channels.

Pay by Phone

The fastest way to pay your OG&E bill is by phone. You have two options:

  • Call OG&E directly at 405-272-9741 (OKC area) or 800-272-9741 (outside OKC) There is no fee to pay this way

  • Call U.S. Payments at 877-306-9274. A $1.50 fee per transaction applies.

To pay by phone you’ll need

  • Your 10-digit OG&E account number

  • Service address

  • Payment amount

  • Debit/credit card or checking account details

The automated system will walk you through the steps. Payments by phone are credited to your account instantly.

Pay Online

OG&E offers an online customer service portal to manage your account and pay bills:

  1. Go to www.oge.com and click “My Account”

  2. Sign in with your username and password

  3. Select “Pay Bill”

  4. Choose a payment amount and process your debit/credit card or bank payment

Payments made online by 7 PM CST each day are applied same day. You can also set up autopay through the portal.

Pay by Mail

To pay your OG&E bill by mail, detach the payment stub from your paper bill and enclose it with a check or money order. Don’t forget to write your account number on the check. Allow 5-7 days for mail payments to process.

Send to:

OG&E

PO Box 24990

Oklahoma City, OK 73124

Pay in Person

You can pay your OG&E electricity bill in person at one of their local customer service offices:

  • 321 Dean A. McGee Ave, Oklahoma City

  • 17724 S Memorial Dr, Bixby

  • 825 W Williams St, Carthage

  • 410 Lera St, Madill

  • 1307 W 1st St, Elk City

  • 116 N Broadway, Seminole

Bring your paper bill or have your account number handy. OG&E accepts cash, checks, and money orders. In-person payments are credited same day.

Payment Processing Timelines

Here are the typical processing times for OG&E bill payments:

  • Phone payments – Instant

  • Online payments – Same day if before 7 PM CST

  • Mail payments – 5-7 business days

  • In person – Same day

  • Weekends and holidays – Payments made on non-business days will process the next business day

Allow enough time for your payment to apply before the due date and avoid late fees. Online and phone payments offer the fastest turnaround when you need to pay at the last minute.

Avoid Late Fees and Disconnection

Paying late can result in penalties like:

  • Late fee – 1.5% of overdue balance

  • Disconnection notice – $12 fee

  • Disconnection/reconnection – $54 fee

Avoid these by:

  • Paying your bill by the due date

  • Enrolling in autopay

  • Monitoring your usage

  • Updating your contact info

Keeping your account current also ensures uninterrupted electrical service. Take advantage of the OG&E customer service payment options to pay on time, every time.

Set Up OG&E Account Management Tools

OG&E offers online tools to make managing your electricity account easy:

  • Account login – View usage, make payments, update details

  • Paperless billing – Receive bills digitally

  • Bill notifications – Get usage alerts and due date reminders

  • Budget billing – Pay a fixed monthly amount

  • Automatic payments – Sign up for autopay

  • Energy insights – Track your daily electricity use

These services help you monitor your account, avoid surprise bills, and pay on time. Sign up through your online account portal.

Contact OG&E Customer Service

If you have questions or issues paying your bill, OG&E customer service can help:

  • Billing and payment inquiries

  • Account and service requests

  • Reporting power outages

  • Addressing late/missed payments

  • Payment arrangements and extensions

  • LIHEAP and other payment assistance

Call 405-272-9741, email [email protected], or chat online for quick access to OG&E customer support.

Benefits of Paying Through OG&E Customer Service

Paying your OG&E energy bill through customer service options offers many perks:

  • No fees to pay by phone or online

  • Multiple payment methods accepted

  • Payments process instantly or same day

  • Avoid late fees by paying on time

  • Access account support 7am-7pm

  • Easy way to pay if you misplaced your bill

  • Autopay enrollment available

  • Live chat, email, and phone assistance

Take advantage of OG&E customer service to make paying your power bill quick, convenient, and stress-free.

Oge Customer Service Bill Pay

How to pay OG&E Bill Online

FAQ

What is the phone number for OG&E US payments?

To pay, call U.S. Payments at 877-306-9274. Visit Billing & Payment Options for more ways to pay. How do I contact Customer Support? Residential customers can call 405-272-9741 (in the OKC metro) or 800-272-9741 (outside the OKC metro) from 8 a.m. – 5 p.m., CT, Monday – Friday.

Does OG&E have a grace period?

If a disconnection of service will cause a life-threatening situation to someone living in your home, OG&E may delay the disconnection for 30 days.

Why is the OGE bill so high?

OG&E is raising customers’ bills because of a rate hike that takes effect on Monday. Get the latest news stories of interest by clicking here. Customers can now expect a 6.6% price jump, which is roughly $9.58 per month.

How do I pay my OG&E Bill?

Make a payment towards your bill or on behalf of an existing OG&E customer – all without signing in. All you need is the account number. You choose. Pay by mail, phone or online. Choose Auto Pay or Paperless Billing. Easily choose the right billing and payment options for your lifestyle. Billing and Payment Options

Does OG&E pay your electricity bill?

Paying your electricity bill can feel like a chore but it doesn’t have to be! OG&E offers various bill payment options to fit your needs and make the process quick and easy. Their customer service team is also available to help anytime you have questions or issues.

How do I contact OG&E customer service?

You can reach OG&E customer service at 1-800-272-9741 Monday through Friday from 7:30AM to 6PM. When you call, select the appropriate option for your situation. Choose billing questions for inquiries about your bill or account. Pick outage reporting to notify OG&E of a power outage in your area.

Does OG&E charge a fee for pay-by-phone payments?

OG&E does not charge any fees or transaction costs for pay-by-phone payments. You’ll simply pay the amount due on your bill. Your bank or card issuer may have fees, so check with them. But OG&E does not charge extra to pay by phone. Can I Set Up Recurring Payments?

Does OG&E charge a fee?

Debit/credit card and check payments have no fee. OG&E account credit is applied to your bill immediately. If you hear your balance but can’t make a payment, your account may have issues that need addressed first. Try again later or call during business hours for assistance. What Payment Methods Can I Use?

How do I pay OG&E by phone?

To get started, you’ll need your 10-digit OG&E account number and payment info ready when you call. Follow these simple steps: 1. Call the OG&E Automated Phone Payment Line Dial 1-800-272-9741 – OG&E’s toll-free automated pay-by-phone number. 2. Select “Pay by Phone” Option Press 2 on your phone to select the “Pay by Phone” option when prompted. 3.

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