How To Pay Your Okaloosa Water And Sewer Bill

Paying your water and sewer bill in Okaloosa County is easy and convenient with several options available. As a resident, it’s important to pay your bill on time each month to avoid late fees and service interruptions. In this article I’ll walk through the different ways you can pay your Okaloosa water and sewer bill.

Online Payment

The easiest way to pay your water and sewer bill is online through the OCWS Online Services website. This website allows you to

• Make a one-time payment or set up autopay using a credit/debit card or bank account
• View your usage, payment, and billing history for the last 12 months
• Enroll in paperless billing
• Manage multiple accounts under one login

The OCWS Online Services website is available daily from 5AM to 11PM. To get started simply go to myokaloosa.com/ws/pay-bill and click on the link to access the online payment system.

Paying online saves you time and gives you 24/7 access to manage your account. I recommend setting up autopay if possible so your bill gets paid automatically each month.

Pay By Mail

If you prefer to pay your bill by mail, you can send a check or money order to:

OCWS
PO Box 117817
Atlanta, GA 30368-7817

Be sure to:

• Make checks and money orders payable to O.C.W.S.
• Write your account number on the check or money order
• Send the payment stub from the bottom of your bill
• Do not send cash through the mail

Allow 5-7 business days for your mailed payment to reach the payment processing center. Payments must be received by the due date to avoid late fees.

Pay By Phone

You can also pay your water and sewer bill over the phone using the Interactive Voice Response (IVR) system at 850-651-7171 or 850-423-1579. This automated system is available 24/7 and allows you to pay by eCheck or credit/debit card.

When paying by phone, have your account number, card number, and billing information ready. The IVR system will guide you through the payment process.

Bank Draft

For hassle-free bill payment, consider enrolling in the bank draft program. This automatically deducts your balance due from your bank account each month. You still receive a bill for your records but don’t have to manually make the payment.

To enroll, complete an application at one of the OCWS offices and provide a voided check. This authorizes the withdrawals from your account. You can cancel bank drafts at any time by submitting a written request.

In Person

You can pay your water and sewer bill in person at any OCWS office location during business hours. Offices accept cash, check, money order, or credit/debit cards.

Visit the OCWS website for office addresses and hours. Be sure to bring your bill with you for reference. In-person payment lets you speak directly with a customer service representative if you have any account questions.

Payment Drop Boxes

For after hours payments, OCWS has four payment drop box locations throughout the county. Payments left in the drop boxes by the collection time will be processed the next business day.

Drop boxes are located at:

• 1804 Lewis Turner Blvd, Fort Walton Beach
• 842 E James Lee Blvd, Crestview
• 122 Health Dept Dr, Niceville
• 346 Kenney Dr, Destin

Payments must be checks, money orders, or bill stubs only – no cash accepted. Write your account number clearly and detach the payment stub from your bill to include.

Avoid Late Fees

Your water and sewer bill is due by the date listed to avoid penalties. OCWS charges a late fee if payment is not received on time. Service may also be disconnected for non-payment, requiring a reconnection fee to restore it.

Review your bill carefully each month and pay the total due by the due date. Set up autopay or calendar reminders to help pay on time. Contact customer service immediately if you anticipate difficulty with payment.

Paying your Okaloosa County water and sewer bill is fast and straightforward. Choose the payment method that works best for you to ensure on-time, hassle-free bill payment every month. Taking advantage of autopay and paperless billing saves time and gives you peace of mind.