A Complete Guide to Paying Your Okanogan County PUD Bill

If you live in Okanogan County, Washington, your electric service is provided by Okanogan County PUD. Read this guide to learn all the ways you can pay your Okanogan PUD electricity bill conveniently online, by phone, by mail or in person.

Online Bill Payment

The fastest and easiest way to pay your Okanogan PUD utility bill is online through SmartHub. Here’s how to pay online:

• Go to wwwokanoganpudorg and click on “Pay Bill” at the top of the page.

• This will take you to the SmartHub login page. If you’re a new user, click “New User” to set up your account.

• Enter your Okanogan PUD account number and an email address. Create a username and password.

• Accept the terms and verify your identity Then you’ll be logged into SmartHub

• To pay your bill, click on “Pay Now” and select whether you want to make a one-time payment or set up recurring automatic payments.

• Choose a payment method – credit/debit card or checking account. Enter your details and payment amount.

• Review and submit your payment.

Online payments through SmartHub post instantly to your account. You can also view billing history, make service requests and manage notifications.

Pay By Phone

To pay your Okanogan PUD electricity bill over the phone, call 1-844-918-3268. This automated payment line is available 24/7. You’ll need to have your account number ready.

Follow the voice prompts to choose either one-time or recurring payments. Enter your card details to pay by credit/debit card. You can also pay from your checking account by entering your routing and account numbers.

Confirm your payment details and your transaction will be processed. Phone payments post to your account immediately.

Pay By Mail

If you want to mail in your payment, here’s how to pay your Okanogan PUD utility bill:

• Write your account number clearly on your check or money order.

• Make it payable to Okanogan County PUD.

• Include your service address on the payment.

• Mail your check or money order to:

  Okanogan County PUD

  PO Box 912

  Okanogan, WA 98840

• Allow 5-7 business days for mailed payments to process. Payments received after your due date will incur a late fee.

• Consider enrolling in paperless billing to get due date reminders.

Pay In Person

While Okanogan PUD does not have in-person payment locations, you have a few options to pay your bill in cash if needed:

• Take cash payments to a MoneyGram or Western Union location. Provide the payee details for Okanogan County PUD. Payments post same day.

• Go to your bank and get a cashier’s check made payable to Okanogan PUD. Mail the cashier’s check to the PUD.

• Visit your local supermarket or convenience store and purchase a prepaid Visa or Mastercard. Register it online and use it to pay your bill on SmartHub.

Payment Assistance Programs

If you are having difficulty paying your Okanogan PUD bill, they offer several assistance programs:

• Low Income Home Energy Assistance Program (LIHEAP)

• Helping Hands Assistance Program

• Project Share

You may also qualify for the Residential Budget Payment Plan which lets you pay a fixed monthly amount based on your average costs. Payment arrangements are also available.

Avoid Late Fees

To avoid a late payment fee, make sure your Okanogan PUD bill payment is received by the due date shown on your statement. A late fee of 1% applies to past due balances.

Sign up for paperless billing and due date notifications through SmartHub. You can also enroll in auto-pay to ensure your bill gets paid on time every month.

Summary

• Pay your Okanogan PUD electric bill conveniently online through SmartHub, by phone using the automated line, or by mailing a check.

• Cash payments can be made through money transfer locations or by getting a cashier’s check from your bank.

• Payment assistance programs are available if you need help paying your utility bill.

• Pay on time by the due date to avoid late fees.