How to Pay Your Water Bill on Okc.Gov

Paying your water bill to the City of Oklahoma City is easy and convenient with Okc.Gov. As a resident of OKC, keeping your water service running smoothly involves paying your water bill regularly and on time. Read on for a complete guide on how to pay your water bill online through the city’s website.

Creating an Account on Okc.Gov

First, you’ll need to make an account on the Okc website in order to pay your water bill online. Gov website. Here are the steps .

• Go to okc.gov/i-want-to/pay-my-water-bill.
• Click on the “Pay or View Bill” button.
• Select the “Register” option.
• Enter your account number, phone number on file, and email address.
• Create a username and password.
• Agree to the terms and conditions.
• Verify your email address by clicking on the link sent to your inbox.

Once your account is created, you’ll be able to log in anytime to pay your water bill online.

Locating Your Account Number

You’ll need your 10-digit water account number to pay your bill or set up an online account. Here’s how to find it:

• Look at a previous paper bill or statement. Your account number will be listed at the top.
• Call the City of Oklahoma City Utilities Department customer service line at 405-297-2833.
• Register for an account on Okc.Gov using your phone number on file rather than your account number. This will connect your contact information with your account.
• Visit the Utilities Department office at 420 W Main St and show a photo ID to get your account number.

Having this account number handy makes paying your bill online a breeze

Payment Options on Okc.Gov

Okc.Gov offers a few different payment options to choose from:

• Credit/Debit Card – Visa, MasterCard, Discover, American Express. A third party convenience fee applies.
• Electronic Check – Use your checking account and routing number. No fee.
• Bank Account – Set up automatic monthly payments from your checking or savings account.

When paying by card, the funds will typically process within 1 business day. Electronic checks take 2-3 business days to process.

Viewing Your Balance and Payment History

In addition to making payments, your Okc.Gov account allows you to:

• View Account Balance – See amount due for current and previous billing periods.
• Access Billing History – Look back at past water bills, payment history, water usage each month.
• Monitor Payment Status – Check if your most recent payment has been applied to your account.

Looking over this helps you keep track of how much water you use and your bills.

Payment Receipts and Confirmation

No matter what payment method you use on Okc. Gov, make sure you keep the receipt for your records. Here’s how to access receipts:

• Credit/Debit Card – Your receipt will appear after entering payment info. You’ll also get an email confirmation.
• Electronic Check – The confirmation page after paying is your receipt. An email confirmation will also be sent.
• Automatic Payments – Check your bank statement, as automatic payments will show there. No separate receipt.

Print or save these receipts in case you need to reference them later.

Late Fees and Emergency Payments

To avoid late payment fees, your water bill should be paid by the due date shown on your statement. Okc.Gov makes it easy to pay last minute:

• Same day payments can be made online up until 11:59pm on the due date. Allow 1 business day for credit/debit cards to process.
• If you missed paying by the due date, you have a grace period for the next 2 business days to pay online and avoid a penalty.
• Late fees are 10% of the unpaid balance. Pay ASAP if you missed your bill to stop these fees from accumulating.

In a pinch, you can make a one-time water bill payment over the phone by calling 405-297-2833 and following the automated system prompts. Just make sure to jot down the confirmation number at the end as your receipt.

Recurring Auto-Pay for Water Bills

For maximum convenience, consider setting up recurring automatic payments through your Okc.Gov account. This way your water bills are paid on time without needing to remember.

To set up auto-pay:

• Log into Okc.Gov and go to your account.
• Select the “Auto Pay” option.
• Choose whether to link your checking/savings account or a credit/debit card.
• Pick the date each month to make the payments.
• Read and accept the terms and conditions.

Your bill will now be paid automatically each billing period. You’ll receive an email confirmation when payments are processed.

Moving Out and Closing Your Water Account

If you’re moving out of Oklahoma City, make sure to close or transfer your water account. You can manage your account with Okc.Gov.

To close your account:

• Log into Okc.Gov and select “Service Requests” then “Stop Service.”
• Enter the date you’re moving out.
• Provide a forwarding address for your final bill.
• Receive an email confirming your final bill amount and account closure.

This will stop the water service at this address and billing to your account. Don’t forget this important step!

Benefits of Paying Online

Opting to pay your water bill online using Okc.Gov has many benefits:

• It’s faster and more convenient than mailing payments.
• You can pay from anywhere using your phone, tablet, computer.
• Payment receipts are stored digitally for your records.
• It’s easy to set up automatic payments.
• You can monitor your account usage and payment history.

Say goodbye to paper bills and late fees by registering with Okc.Gov today. Paying your water bill online is the easiest way to stay on top of your payments.