Having access to clean, reliable water is vital for any community As a resident of Orland Park, Illinois, it is important to pay your water bill on time each month The village makes paying your water bill quick and convenient through several online and in-person options. This comprehensive guide will walk you through everything you need to know about paying water bills in Orland Park.
Overview of Orland Park Water Service
Orland Park provides water service to over 57,000 residents in Cook and Will Counties. The village operates a state-of-the-art water purification plant that pumps in water from Lake Michigan
Water bills are issued bimonthly and are typically mailed out the first week of the billing period Bills are due 21 days after the issue date to avoid late fees
Online Bill Pay
The easiest and most convenient way to pay your Orland Park water bill is through the online payment portal:
-
Visit the village website and click on “Pay Online”
-
Select “Water Bill Payment” from the menu
-
Login using your account number and password
-
Choose a payment amount and submit securely
The online system accepts Visa, Mastercard, Discover and American Express. You can opt to have payments automatically drafted from your card each billing period.
Pay by Phone
You can pay your water bill over the phone using the village’s automated payment system:
-
Call (708) 403-6100
-
Follow prompts to enter your account number and password
-
Enter payment details for your credit/debit card
-
A confirmation number will be provided
The automated system is available 24/7 for your convenience. However, payments after 4pm CST will be posted the next business day.
Pay by Mail
To pay your water bill by mail:
-
Detach the payment stub from your water bill
-
Write your account number clearly on the check or money order
-
Mail payment to: Village of Orland Park, 14700 Ravinia Ave, Orland Park, IL 60462
-
Allow 5-7 days for mailed payments to process
Be sure to pay several days before the due date to account for mailing time.
Pay in Person
You can pay your water bill in person at:
Village Hall
14700 Ravinia Ave
Orland Park, IL 60462
Payments can be made by cash, check, credit/debit card or money order. Village Hall is open Monday-Friday 9am-5pm for payments at the cashier desk.
Payment Policies and Procedures
-
Bills not paid by the due date will incur a 10% late penalty
-
Accounts over 30 days past due may have water service disconnected
-
A $30 fee is charged to reconnect shut off water service
-
Partial payments are accepted but late fees will still apply
-
Cash payments must be for the exact amount only
-
A convenience fee is charged for online and phone credit card transactions
Payment Assistance Programs
Orland Park offers payment assistance for qualifying low income families:
-
Deferred payment plan – Allows you to pay past due balance over 4 months
-
Senior citizen discount – Reduced water rates for residents 65+
-
Low-income discount – Provides a lower water rate based on household income
-
LIHEAP grants – Federal aid program that provides water bill credits
Contact the Finance Department to learn more about these payment assistance programs.
Benefits of Paying Online
Paying your water bill online offers many benefits:
-
Convenient – Pay in your pajamas from the comfort of home!
-
Secure – Payment portal is encrypted to protect your information
-
Automatic – Set up recurring payments to avoid late fees
-
Savings – Avoid postage costs and late payment penalties
-
Instant Confirmation – Get a receipt immediately after paying
-
Accessible – Pay anytime, anywhere with an internet connection
-
Eco-Friendly – Go paperless and help the environment
Summary
Orland Park – Water Meter Replacement Program
FAQ
What is the average water bill in Orland Park?
How do I pay my water bill in California?
You can pay your Cal Water bill over the phone by calling (888) 598-9824 (toll-free). You can use a bank account, a Visa (credit or debit), MasterCard (credit or debit), or Discover card.
Is Orland Park a village or city?
How do I pay my water bill at Orland Park?
Use Orland Park’s payment portal on desktop or mobile to pay conveniently on-the-go. The online payment system in Orland Park has many benefits for water customers, such as: Convenience—pay at any time, day or night, without having to call or go to Village Hall; Speed – Make one-time or recurring payments in just minutes.
How does Orland Park’s online payment system work?
The online payment system in Orland Park has many benefits for water customers, such as: Convenience—pay at any time, day or night, without having to call or go to Village Hall; Speed – Make one-time or recurring payments in just minutes. Control – View usage, customize payment methods/dates, partial payments.
How long does it take to get a water bill in Orland Park?
The Village of Orland Park provides for water, sewer, and storm water services. Water service customers of the village receive bills on a bimonthly basis. You may not get your first bill for up to three months. After that, you will get a bill every two months, around the last day of every other month.
Are Orland Park water bills on time?
Your Orland Park water bill is always paid on time, even if you’re not in the country when it’s due. In addition to online payments, Orland Park’s self-service portal has useful account management tools for water customers, such as: Paperless billing—Go green by switching to e-bills through your account;
Does Orland Park offer online billing?
In addition to online payments, Orland Park’s self-service portal has useful account management tools for water customers, such as: Paperless billing—Go green by switching to e-bills through your account; Bill reminders – Schedule text or email reminders for when your bill is due.
Does Orland Park have water?
The Village of Orland Park provides for water, sewer, and storm water services. Water service customers of the village receive bills on a bimonthly basis. What days can you water Orland Park?.
