oss bss interview questions

Telecom project/Telecom billing project/Telecom Billing flow/CRM/OSS/BSS/Manual Testing/NW S/TELECOM

What is Domain in Testing?

A domain is nothing but the industry for which the software testing project is created. When we talk about software project or development, this term is often referred. For example, the Insurance domain, Banking domain, Retail Domain, Telecom Domain, etc.

oss bss interview questions

Usually while developing any specific domain project, domain expert help is sought out. Domain expert is master of the subject and he may know the inside-out of the product or application.

Why Testing Domain Knowledge Matters?

Domain knowledge is quintessential for testing any software product, and it has its own benefits like

oss bss interview questions

HeadSpin helps leading telcos around the world to monitor and improve 5G user experience, improve OTT streaming experience, test data, messaging services, validate device compatibility, and deploy software at the edge. Given the hyper localisation of 5G and setup of mobile private networks, Telcos, ISV’s and their end customers require an end-to-end solution that optimizes a combination of real networks, computing technologies, and endpoints for real-world performance visibility. HeadSpin combines real-world edge infrastructure and data science to enable testing and edge experience with the following use cases which are key to perfecting user experience for telcos:

Features:

  • Monitor and improve 5G user experience
  • Test network device compatibility
  • Test, monitor & analyze data, voice and messaging services
  • Ensure pre-release device compatibility
  • Drive/walk test for local experience – Cellular/WiFi handoff
  • Deploy software at the edge
  • Improve OTT streaming experience
  • Network throttling using HeadSpin Automation APIs
  • Monitor client experience for roaming performance
  • Regression intelligence – build over build comparison to measure performance
  • Business Processes in the Telecom Industry

    For telecom testing end-to-end service verification is important. To ensure efficient testing a good understanding of the different Business process is a must.

    You need to understand each stage of service deliverability before drafting the test cases.

    Telecom services are either based on a business support system that includes IVR’s, Call Centers, generating invoices, etc. or an operation support system that includes routers, switches, cell towers, etc.

    The following table shows what activities are performed at different levels

    Telecom Department Telecom Activities
    Pre-sales
    • It handles all the sales information like discounts, services, promos, etc.
    Ordering
    • Applying for a new connection or disconnecting a connection
    Provisioning
    • This division deals with the physical connection between customers and TSP ( Telecom Service Provider)
    Billing
    • Under this division, all billing work is done
    Service Assurance
    • In case of any failure, this division corrects the problem
    Inventory Systems
    • It is the repository of all information
    Tracking
    • This division tracks the ordering system and the status of an order

    Following is a typical business process in the Telecom Industry.

    oss bss interview questions

    What is Telecom Testing, and what does it entail?

    Telecommunication software testing is characterized as telecom testing. The telecommunications business has relied on the software since the transition to digital and computer networks. Many services in the telecom business, such as routing and switching, VoIP broadband access, and so on, rely on various sorts of software components. Telecom software testing is thus unavoidable.

    FAQ

    What is OSS and BSS in telecom?

    Operations support systems and business support systems are both essential for telecommunications providers, and these systems often work together to help telcos improve efficiency and boost revenue. However, there are a few key differences between the two.

    What is BSS and OSS testing?

    Communications service providers support a broad range of services and functions with their OSS/BSS. BSS primarily consists of order capture, Customer Relationship Management and Telecommunications billing whereas OSS covers Order Management, Network Inventory Management and Network Operations.

    What is OSS in telecom?

    Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in NTT, are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks).

    Is OSS BSS a billing solution?

    We provide high-quality, cost-effective billing solution that enhances your invoices and notices into revenue producing, customer communication tools.

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