Paying your water, sewer, garbage, and other city utility bills should be simple and convenient. The city of Panama City offers online bill payment to make it fast and easy to pay from anywhere. This article explains how to pay Panama City utility bills through the online payment portal.
Benefits of Paying Online
The city’s online payment system provides important advantages
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Convenience – Pay anytime, anywhere with an internet connection
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Speed – Payments process instantly without mailing delays
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Secure – Site uses encryption to protect your personal information
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Payment Options – Use credit/debit cards, checking, or electronic checks
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Account Access – View statements, account history, due dates
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Go Paperless – Receive and store bills electronically
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AutoPay – Set up automated payments to avoid late fees
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Rewards – Earn points/cash back on credit card payments
Paying online provides the quickest way to pay and offers account transparency.
How to Pay Your Bill Online
Follow these step-by-step instructions to pay your Panama City utility bill online:
1. Go to the Online Payments Website
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Go to PanamaCity.gov
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Click on the “Utility Bill” button
2. Enter Your Account Information
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Input your 10-digit utility account number
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Provide the service address associated with the account
3. Select Payment Method
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Choose whether to pay by credit/debit card or electronic check
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Input your card or bank account details
4. Specify Payment Amount
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Enter the payment amount up to $900
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You can schedule multiple payments for higher balances
5. Submit Payment
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Carefully review all entered information to ensure accuracy
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Check the box to agree to the terms and conditions
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Select “Submit Payment” to complete the transaction
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You’ll receive a confirmation page and email
The payment will immediately process on the secure payment portal.
Payment Processing Timeframes
Online payments through Panama City’s payment portal process:
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Instantly – For credit/debit cards
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Within 1 business day – For electronic checks
Payments made on weekends or holidays will process the next business day.
Paperless Billing
You can go completely paperless with online billing instead of receiving mailed paper statements. To enroll:
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Access your online account and check for an option to “Go Paperless”
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Agree to receive electronic statements going forward
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Provide your email to get notified when new eBills are ready
Paperless billing reduces clutter, provides instant access to statements, and is better for the environment.
AutoPay for Effortless Payments
For maximum convenience, set up automatic payments through the online portal. With AutoPay:
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Payments are automatically deducted on your due date
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Avoid late fees since it’s handled for you
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You control the payment method and details
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Modify or cancel anytime
Activating automated payments takes just minutes but provides peace of mind knowing your bill is always paid on time.
Payment Assistance Programs
If paying your utility bill has become challenging, Panama City offers programs to help, including:
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Payment arrangements -EXTENDED DUE DATE or installment plans
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Late fee waivers – If you qualify
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Bill rounding programs – Round up to help others
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Low-income assistance – Discounted rates
Contact customer service to ask about bill help if you are struggling to pay on time.
Get Support Paying Online
Panama City’s online utility bill pay portal aims to provide a user-friendly experience. If you need assistance, contact:
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Billing services at 850-872-3166
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Email [email protected]
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Chat live with an agent online
Representatives can help with payment issues, account questions, setting up AutoPay, and accessing statements.
Paying city of Panama City utility bills online is fast, easy, and secure. Sign up to access your account and conveniently manage payments today.
Disconnected Service for Nonpayment
When your utility service has been discontinued for nonpayment, the previous unpaid balance of the bill plus a service fee must be paid before service is reinstated. If your utility service has been discontinued and you feel this was in error, call the Utility Billing Department.
Thousands of Panama City residents will have to catch up on retroactive water bill payments
FAQ
What is the phone number for Panama City utilities bill pay?
Payment Plans: If you get a notice that your service has been disconnected and payment has been made, please call the Utility Billing Department at (850) 872-3166. Bills can be paid at City Hall or at one of the drop boxes outside of business hours at 501 Harrison Avenue, City Hall.
How do I pay my water bill in Panama City Beach?
To pay a bill online, go to Utility Billing. You will need your account number, located on your invoice, to pay. When you go online, you can also set up Auto Pay for your account so that you never miss a payment. Payments can also be placed over the phone with your account number by calling 888-977-8721.
Where to pay city of Atlanta water bill?
Customer Service Center—There are places to pay on the first floor of Atlanta City Hall, 55 Trinity Ave. SW, Atlanta, GA 30303 and 72 Marietta Street NE Atlanta GA 30303. We accept Visa, Master Card, American Express and Discover cards. We also accept debit card, check or money order.
How much can I pay a utility bill in Panama City?
Pay Utility Bill The max payment amount of $900. You can make multiple payments if your bill is more. If you have any questions or comments about the City’s E-Payment services please call 850-872-3166. You can choose not to use the City of Panama City E-Payment services, and they are just one way to do business with us.
Where can I send a payment to Panama City Beach utilities?
The other is located on the entry road off South Arnold Road behind the Tourist Development Council. Please note that payments placed in these boxes will not be processed until the next business day. Payments may also be mailed to Panama City Beach Utilities, 116 S. Arnold Road, Panama City Beach, FL 32413.
How do I pay for my Panama City e-payment services?
You don’t have to use the City of Panama City E-Payment services, and they’re just one way to do business with us. You may continue to use traditional methods, such as the U. S. Mail, Automatic Draft, Payment by Phone or visiting City offices in person, or you can pay online. Your payment will be processed at the close of the business day.
How do I sign up for the Panama City government service?
This is done through a third party, and you can sign up for this service by using www. panamacity. gov. Remember that if you use this service, you will also need to cancel through a third party. The City of Panama City is committed to providing convenient access to government information and services.
What services does the city of Panama City provide?
The City of Panama City provides water, wastewater and garbage services to residences and businesses in the community.
Does Panama City accept e-payment?
The City of Panama City is committed to providing convenient access to government information and services. To facilitate online financial transactions the city government has established an E-Payment service. We accept Discover, MasterCard, Visa or E-Check.
