Paying Your American Express Bill With Cash: A Simple Step-by-Step Guide

Paying your American Express (Amex) bill with cash may seem old-fashioned, but it can actually be a quick and easy payment option for some cardholders. While most people opt for electronic payments, cash can provide certain advantages in specific situations. Read on for a complete guide to paying your Amex bill with cash through branches, ATMs, money orders and more.

Overview of Cash Payment Options with American Express

American Express offers cardholders multiple ways to pay their bill with cash if needed:

  • At an Amex branch – Simply visit a branch and provide cash to the teller to credit your account.

  • Amex ATM – Insert your Amex card at an Amex ATM, select “Make a Payment” and deposit your cash.

  • Money order – Purchase a money order with cash from a bank or post office and mail it to Amex with your statement.

Cash payments post to your Amex account within 24-36 hours, often faster than electronic transfers which can take 2-3 days. For some, paying with cash provides peace of mind knowing the funds are directly received. However, be sure to always get a receipt for proof of payment.

Below we’ll explore the step-by-step process for each cash payment method and when paying your Amex bill with cash can be advantageous

Step-by-Step Guide to Paying Amex With Cash

Paying your American Express bill with cash is straightforward at a branch, ATM or by money order. Here are the details on how to pay Amex with each method:

Pay at an Amex Branch

Paying at an American Express branch just requires you to show up with cash and your card number Follow these steps

  1. Find your nearest Amex branch location using the branch locator tool

  2. Withdraw enough cash from your bank to cover the payment amount. Save the receipt as proof.

  3. Go to the Amex branch during business hours and wait in line to see a teller.

  4. Tell the teller you want to make a cash payment on your Amex card. Provide them your card number.

  5. Hand the teller your cash payment and confirm the amount is correct.

  6. Get a receipt from the teller showing your cash payment for your records.

That’s all there is to it! Branch cash payments usually post to your Amex account within 1-2 days. It’s one of the quickest ways to pay your bill directly.

Use an Amex ATM

Amex also allows cash payments at their ATM machines. Follow these simple steps:

  1. Locate an Amex ATM near you using the ATM locator.

  2. Withdraw cash from your primary bank account to cover your Amex payment.

  3. Go to the Amex ATM during operating hours and insert your Amex card when prompted.

  4. Select “Make a Payment” and follow the payment instructions and prompts.

  5. Insert your cash payment into the ATM and confirm the amount is correct.

  6. Take the receipt from the ATM as proof of your payment.

Amex ATM cash payments work just like a normal ATM transaction in reverse. As long as you insert the cash slowly and verify the amount, it will process as a payment to your account, usually within a day or two.

Pay by Money Order

If an Amex location is not convenient, you can pay with a money order purchased with cash. Follow these steps:

  1. Go to a bank, post office, store or gas station to purchase a money order with cash. Make sure to bring enough cash to cover your Amex payment amount plus the money order fee.

  2. Fill out the money order to “American Express” for the payment amount. You can also include your Amex account number in the memo line.

  3. Mail the money order to the payment address listed on your Amex statement right away before the due date. Include your payment stub.

  4. Amex will receive and process the mailed money order payment. Expect it to post within a week.

  5. Verify on your next statement that the money order payment was applied correctly with no issues.

While money orders take longer to process, they can be an easy and affordable cash payment option accessible at many retail locations. Just make sure to mail your payment 5-7 days before the due date in case of postal delays.

Should You Pay Your Amex Bill With Cash?

Paying your American Express bill with cash has some potential benefits, but also drawbacks to consider:

Pros of paying Amex with cash:

  • Avoids transfer delays – Cash pays directly with no wait
  • Accessible without a bank account
  • Faster processing than electronic payments
  • Easier budgeting for those using the envelope system
  • Simple payment method for those without technology

Cons of paying Amex with cash:

  • No paper trail or payment history
  • Security risks of mailing or carrying large cash amounts
  • Potential for lost/delayed mailed payments
  • Added cost if paying by money order
  • Not as convenient as electronic payments

Overall, paying by cash can make sense in certain situations where you need extremely quick processing without transfers or lack a bank account. But for most cardholders, electronic payment methods tend to be more convenient, affordable and secure long-term.

Tips for Paying Amex Bills With Cash

If you do plan to pay your Amex bill with cash, here are some tips to ensure smooth payments:

  • Always get a receipt as proof of your cash payment.
  • Pay 5-7 days before the due date if mailing a money order to avoid lateness.
  • Use exact change at the branch or ATM to avoid getting cash back.
  • Double check your account number when making payments.
  • Notify Amex immediately if you suspect a payment issue.
  • Consider a tracked mail service if mailing cash. Never send loose bills.
  • Watch the ATM screen closely as you insert cash to verify the amount.
  • Store cash securely until ready to pay your bill to prevent loss.
  • Break up large cash payments across multiple visits if needed for security.

Taking basic precautions helps minimize the risks that come with paying bills in cash. Over time, paying your Amex with cash can become a smooth part of your financial routine when done carefully.

Alternatives to Paying Amex With Cash

While cash payments work for some, most Amex cardholders utilize electronic methods to pay their bill conveniently each month:

  • Automatic payments – Set up recurring payments from your checking account through your online Amex account. Transfers take 2-3 days but payments happen automatically.

  • Online bill pay – Schedule one-time or repeating payments to Amex that debit from your checking account electronically through your bank.

  • Digital wallets – Services like Apple Pay, PayPal or Venmo can instantly transfer funds for a one-time Amex payment when needed. Usually 1-2 day processing.

  • Amex mobile app – Pay your bill directly through the Amex app in a few taps.

  • By phone – Call Amex and use their automated system or speak to a representative to make a payment from your bank account. Arrives in 2-3 days.

  • By mail – Send a personal check written to American Express along with your statement. Allow 5-7 days for mail processing.

For quickness and convenience, most American Express cardholders find electronic payments are simpler for recurring monthly bills. But cash can fill an important niche when transfers or accounts pose an obstacle.

Frequently Asked Questions About Paying Amex With Cash

Here are answers to some common questions about paying American Express bills with cash:

Are there fees to pay Amex with cash?

No, Amex does not charge fees for cash payments made directly at a branch or ATM location. However, purchased money orders may have a small fee.

How can I be sure my cash payment was received?

Always get a receipt from the teller or ATM as proof of your cash payment to Amex. Check your account to confirm it posts properly within a day or two.

Is paying by cash safe for large amounts?

Using cash for large payments increases security risks. Consider splitting payments across multiple smaller amounts if needed. Never mail loose cash.

How long does it take Amex to process cash payments?

Amex posts cash payments within 24-36 hours – faster than electronic payments which take 2-3 days to process.

What if my money order is lost or delayed?

If your mailed payment has not posted within a week, contact Amex to trace the payment and avoid late fees. Consider faster shipping or electronic payment methods if issues arise.

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To pay an American Express bill by phone, call (800) 472-9297 and follow the instructions from the automated menu, then enter your payment information. The process should only take a few minutes.

Paying by phone is fee-free, and it’s available 24 hours a day, 7 days a week. But if you’re having trouble paying your American Express bill by phone, you can always call customer service at (800) 528-4800 for assistance.

How to Pay your American Express Credit Card…

Typically, to make a credit card payment in cash, you’ll need to go to a branch location to make…

No, you cannot pay your American Express credit card bill at Walmart.

However, you can pay your Amex card:

Alternatively, if you prefer to mail a payment, send a check or money order (but not cash) to:

American Express P.O. Box 650448 Dallas, TX 75265-0448

You can find more details about each payment method by checking your monthly statement.

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You can only pay an American Express card’s bill in person if the card is on the American Express network, but issued by another bank or credit union. That’s because Amex does not have any physical locations.

If your Amex card was issued by American Express, your only options are to pay online, with the app, over the phone, or by mailing a check. The easiest way to make an Amex credit card payment is online or with the American Express app. Just log in, click “Make a Payment,” and choose or add your preferred bank account to pay from. This answer was last updated on 05/09/24 and it was first published on 12/14/20. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

How to Pay American Express Credit Card Bill via Amex app

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