There are many ways to pay your bills. Choose the one that suits you best. With so many ways to pay your Card bill, you’ll find one that makes life simple.
This fast, simple payment method allows you to register your bank details via Online Services, then pay your American Express bill from either Online Services or the Amex Mobile App. You only need to register your details once, and it’s secure, so you don’t need to worry about your details falling into the wrong hands.
Download the Amex mobile App on your phone and enjoy the convenience of paying your bills on the go, at any time.
With the Amex Mobile App you can pay off your purchases with your Membership Rewards points. Simply select the charges you want to cover with points.
Call the number on the back of your card and, once your bank account is enrolled, you can save time by paying your American Express bill over the phone every month. This service is fee-free, quick and secure. You can pay your bill any day, 24 hours a day. Payments will be withdrawn from your enrolled US Bank checking account.
There are two options when paying your bills via Financial Institutions; Direct Debit and Direct Bank Payment.
A Direct Debit lets you pay bills automatically, so you don’t have to worry about missing due dates. Simply provide your bank account details to American Express and tell us the amount you’d like to pay each month.*
Direct Bank Payment can take place either in person at your local Bank or via online services. Click here to take a look at Service Fees and location for our Financial Institutions.
*Please note, our online enrollment is not available for direct Debit Payments from Joint Accounts.
Mailing Address American Express Attn: Foreign Card Member Payments P.O. Box 409050 Fort Lauderdale, FL 33340-9050 Note: Foreign Payments are still being processed in Fort Lauderdale. No changes to the PO box.
Physical Address for Courier / Express Delivery American Express Attn: Express Mail Remittance Processing 20500 Belshaw Ave. Carson, CA 90746 Express mail payments are accepted 24 hours a day, 7 days a week; however, payments received after 5:00 p.m. will be processed the following day.
* To make use of this option, you must maintain an eligible bank account in US dollars with a United States-based financial institution. Please see your Cardmember agreement for more information.
Wire Transfer Wire transfers consist of payments to an American Express account only. When sending a wire transfer to American Express, you must include the American Express account number to which the wire transfer (payment) will post. While American Express does not charge fees for incoming wire transfers, your bank may charge a fee to process the transaction.
Paying your American Express (Amex) bill in person is a convenient option for those who prefer face-to-face transactions or need to make a cash payment. While Amex does not have physical bank branches, you can pay your Amex bill at a local branch of your bank or credit union.
Overview of Paying Amex Bills In Person
Most credit card companies like Visa, Mastercard, and Discover have branches where you can go to pay your bill in cash, by check, or other means. However, as primarily an online and phone-based company, American Express does not have brick-and-mortar locations for payments.
But that doesn’t mean you can’t pay an Amex bill in person. You just need to go through your bank instead. Here’s how it works:
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Visit a local branch of your bank or credit union
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Tell the teller you want to make a payment on your Amex account
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Provide your Amex account number and payment amount
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Pay with cash, check, or debit card from your bank account
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Get a receipt for your records
Your bank will transfer the funds to Amex, just like an online payment. It’s a simple and easy way to pay in person if that’s your preference.
Reasons to Pay Amex Bills at the Bank
There are a few key reasons you may want to pay your Amex bill at your bank branch instead of online:
You Want to Pay in Cash
For those who prefer dealing in cash, paying Amex bills at the bank allows you to pay with physical money. Amex doesn’t accept cash payments directly, so the bank is the way to go.
You Don’t Have Online Banking
If you don’t use online banking, paying bills at the branch may be more convenient than mailing a check. You can handle it in person quickly.
You Have an Urgent Payment
If a payment is past due, paying at the bank ensures the funds go out right away. You don’t have to wait for an online payment to process.
You Prefer In-Person Service
Some people simply like the experience of face-to-face customer service at a bank branch. You can get assistance to make sure your Amex payment goes through.
Step-by-Step Guide to Paying Amex In Person
Paying your Amex bill at the bank is easy to do. Just follow these steps:
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Locate a nearby branch of your bank. Search online or call to find locations and hours.
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Visit the bank during regular business hours. This service may not be available on weekends or after closing time.
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Tell the teller you want to make an Amex payment. Specify it is a credit card bill payment.
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Provide your Amex account number. This is the 15- or 16-digit number on the front of your Amex card.
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Indicate the amount you want to pay. Tell the teller the exact payment amount.
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Pay with cash, check, or debit card. Withdraw funds from your account to pay the bill.
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Get a receipt for your records. Keep the receipt as confirmation of your in-person Amex payment.
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Check your account online to confirm. Log in to your Amex account to verify the payment went through.
And that’s all there is to it! The bank will transfer the funds to American Express quickly.
Helpful Tips for Paying Amex In Person
To make your Amex bill payment at the bank easy and smooth, keep these tips in mind:
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Call ahead to make sure your branch offers over-the-counter credit card payments
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Ask if they charge a fee for the service (many don’t for Amex)
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Go during less busy times if you need teller assistance
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Have your Amex card or account number ready
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Know your balance beforehand so you pay the right amount
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Make sure funds are available in your bank account
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Get a receipt and save it with your credit card records
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Allow time for processing – payment won’t be instant
Is Paying Amex Bills In Person Secure?
Rest assured, paying your American Express bill in person at the bank is secure. When you provide your account details and payment to the teller, that sensitive information stays with the bank – it is not shared externally.
Banks have advanced security systems and technology in place to protect your credit card account numbers and personal data. The teller will simply transmit the payment amount to Amex through the banking network’s encrypted channels.
So you can feel completely safe paying your Amex bill at the bank branch. It’s just as secure as paying online but provides the benefit of in-person service.
Other Ways to Pay Your Amex Bill
While the bank is the only option for paying Amex bills in person, you have a few other convenient payment methods:
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Online – Secure login via americanexpress.com or Amex mobile app
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Phone – Call the number on the back of your card 24/7
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Mail – Send a check or money order to the Amex payment address
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Automatic – Set up recurring payments from your bank account
For quick and easy payments anytime, online and phone payments are ideal. But paying at the bank is a fine option if you prefer paying in person or need to pay with cash.
Get Support Paying Your Amex Bill
Don’t hesitate to reach out to American Express or your bank for help with in-person payments. Amex customer service is available 24/7 to answer questions about your account. Your bank also has knowledgeable staff who can assist with the payment process.
With various options to pay your bill, choose the Amex payment method that works best for your needs. Paying at the bank branch is an easy in-person method that keeps your account up to date.
Set your payments with Autopay
Stop worrying about due dates. Enroll in AutoPay through your Online Services account and
choose to have all or part of your bill paid automatically from your bank account each month.
10 Amex Mistakes That 90% of People Make
FAQ
Can I pay my American Express in cash?
Through the mobile app. Log in to your account and select your card, then tap “Make a Payment. ” By mail. Send a check or money order (but not cash) to American Express / P. O. Box 96001 / Los Angeles, CA 90096 – 8000.
Does American Express have in-person locations?
American Express National Bank does not have retail locations. To connect an outside account to your savings account, all you need is the account and routing numbers for that account.
How can I pay my American Express bill?
Log in. Select “Make a Payment” Use the bank account on file to pay – you can add a bank. Select the amount you wish to pay, the date of payment, and confirm your one-time payment. You’re now ready to go.
How do I pay my credit card in person?
In person: You can pay your credit card bill at a nearby bank branch if your credit card company has one. Tell the cashier that you want to pay your bill when you get there, and then give them the cash.
Can I pay my American Express bill online?
If you have an American Express card from a different bank or credit union but it’s on the American Express network, you can only pay your bill in person. That’s because Amex does not have any physical locations. If American Express gave you your Amex card, the only ways to pay are online, with the app, over the phone, or by sending a check.
How do I make an AmEx credit card payment?
If American Express gave you your Amex card, the only ways to pay are online, with the app, over the phone, or by sending a check. The easiest way to make an Amex credit card payment is online or with the American Express app. Just log in, click “Make a Payment,” and choose or add your preferred bank account to pay from.
Can I pay Amex by phone?
To pay by phone: When you pay by phone, you can talk to an Amex representative who can answer any questions you have about the payment process or help you solve any problems right away. Like when you pay online or on your phone, your payment will be on time if you finish the call by 11:59 p.m. ET on the due date.
What payment processing options does American Express offer?
American Express gives its customers a wide variety of ways to stay on top of their monthly bills. These seven ways for AmEx customers to pay include paying online or on their phone, by mail, over the phone, or even in person.
How do I pay American Express by phone?
American Express actually provides focused customer service departments for many of its specialized cards. To make a phone payment, the best thing to do is call the number on the back of your card and follow the on-screen instructions.
Can I pay my American Express bill after business hours?
Fees may be applicable and services may also vary by financial institution. Payments will be credited upon receipt by AMEX Bank of Canada. You can pay your American Express bill in a number of ways, and you can do so at any time, even after business hours.