It’s a chore that you have to do every month to pay your electric bill. You can always write a check and mail it in, but most people today prefer the speed and ease of paying their bills online. You can pay your Anaheim electric bill online in a number of quick and easy ways, so you can cross this task off your list in no time.
Overview of Anaheim Public Utilities
The city of Anaheim owns Anaheim Public Utilities, which provides electricity to homes and businesses within the city limits. They power more than 114,000 homes and 14,000 businesses spread out over 50 square miles. The power that Anaheim Public Utilities uses comes from both new and old sources. This includes solar, wind, hydropower, natural gas, and purchased power.
Anaheim Public Utilities offers both residential and commercial electric service Residential customers make up the bulk of their client base Commercial customers include everything from small neighborhood businesses to large industrial facilities. Anaheim Public Utilities sends out bills each month based on metered electric usage. As a municipal utility, any profits go back towards benefiting the city and its residents.
When Electric Bills Are Due
Anaheim Public Utilities bills residential customers every month. The number of kilowatt-hours (kWh) you used during the last billing cycle is used to figure out your bill. Most of the time, the due date is three weeks after the billing date. If, say, your meter was read on January 15, your electric bill would come around January 20 and be due on February 10th.
If your due date falls on a weekend or holiday, you get an extra day or two to pay. Late fees start accruing after the due date at 1.5% per month. Make sure to pay your bill on time to avoid penalties. Setting up autopay or reminders in your calendar can help prevent late payments.
Ways to Pay Your Anaheim Electric Bill
Anaheim Public Utilities offers several different payment options to provide convenience and flexibility:
Pay Online
The fastest and easiest way to pay is online through Anaheim Public Utilities eBilling system. You can make secure online payments using your checking or savings account. Debit and credit cards are also accepted with a small transaction fee.
To pay online, first set up an eBilling account on the Anaheim Public Utilities website. This allows you to view and pay bills through a web portal or mobile app. You can opt for paperless billing to skip mailed paper bills. Online payments can be setup as one-time payments or recurring autopay.
Pay by Phone
Call (714) 765-3300 to pay Anaheim Public Utilities over the phone. This automated phone system is available 24/7. Have your account number and payment info ready. Fees apply for debit/credit card payments over the phone.
Pay by Mail
Traditional checks and money orders made out to Anaheim Public Utilities can be mailed in using the payment stub and envelope included with your monthly bill. Allow several days for mailed payments to be received and processed. Payments must be postmarked by the due date to avoid late fees.
Pay in Person
In-person payments can be made at the Anaheim Public Utilities office located at 201 S. Anaheim Blvd., Anaheim, CA 92805. Both the payment drive-thru window and lobby are open Monday-Friday from 8am-5pm, except on city holidays. Cash, check, money order, and debit/credit cards are accepted.
Pay at Other Collection Points
Anaheim Public Utilities has partnered with various retail outlets around the city to offer additional payment locations. Simply bring your bill and payment to one of the following collection points:
- Albertsons – 2630 W Ball Rd
- El Super – 1105 N Euclid St
- Food 4 Less – 730 N Euclid St
- CVS Pharmacy – 2190 E Lincoln Ave
- Walgreens – 2120 E Lincoln Ave
Payment kiosks and drop boxes are also located outside some Anaheim Public Utilities offices for 24/7 access. Check your bill for drop box locations.
Schedule Recurring Payments
Setting up recurring automatic payments through your bank or Anaheim’s online bill pay system is a convenient option. Your bill gets paid on time each month directly from your checking account without you having to remember. You can cancel or change autopay anytime.
Payment Arrangements
If you are having difficulty paying your electric bill, contact Anaheim Public Utilities as soon as possible to discuss payment plan options and avoid disconnection. Arrangements can be made to spread payments out over multiple months. You may also qualify for bill assistance programs.
Billing Disputes or High Bill Investigations
If you think your electric bill contains an error or is unusually high, contact Anaheim Public Utilities right away to report the issue. Mistakes do occasionally happen with meter readings or billing calculations. Anaheim can investigate high bills caused by leaks, malfunctions, or other problems. This may result in an adjusted bill or payment plan.
Other Key Billing Information
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Anaheim Public Utilities can help you switch between standard, time-of-use, and electric vehicle charging rates to find the optimal plan.
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Rebates and incentives are available for energy efficiency upgrades like solar panels, smart thermostats, and electric vehicle purchases.
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Anaheim offers net energy metering for solar customers to get credit for excess power generated.
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You can track your daily electric use through Anaheim’s online portal or mobile app. Monitoring usage helps identify waste and high demand.
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Those facing financial hardship may qualify for bill assistance programs like CARE (California Alternate Rates for Energy).
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You can go paperless and manage all aspects of your electric account digitally for convenience.
Contact Anaheim Public Utilities for Help
If you have any questions about your electric bill, payment options, using the online portal, or account management, Anaheim Public Utilities customer support is available:
Phone: (714) 765-3300
Email: [email protected]
Website: www.anaheim.net/utilities
The electric bill comes around each month like clockwork. Paying it doesn’t need to be a hassle. Anaheim Public Utilities offers a modern and convenient online billing system to check balances, view usage, set notifications, make one-time payments, or schedule recurring autopay. Paying your Anaheim electric bill online is fast, simple, and secure.
Pay Your Bill Online
FAQ
How do I pay my Anaheim utilities?
Online: Access our secure online system, MY ACCOUNT, 24/7 to pay using a credit card or ACH. By Phone: Utilize our automated phone system by calling 714-765-3300, option 1, to pay with a credit card or ACH, available 24 hours a day.
Who is the electric provider for Anaheim, CA?
Anaheim Public Utilities is a city-owned, not-for-profit electric and water utility that offers quality electric and water services to residents and businesses in Anaheim at rates among the lowest in Orange County.
How do I cancel Anaheim public utilities?
How can I turn services off? We are happy to assist you over the phone at 714-765-3300. We advise calling 5 days in advance to ensure that we will be able to accommodate your desired date.
What is Anaheim Public Utilities EZ-Pay?
Welcome to Anaheim Public Utilities EZ-Pay. EZ-Pay is a fast, easy and convenient payment service offered to Anaheim Public Utilities customers. Please have a copy of your Anaheim Public Utilities bill available to complete this payment transaction.
How much is an electric bill in Anaheim CA?
In Anaheim, CA, the average monthly electric bill for a home user is $130. This is because they use 750 kWh of electricity each month and the average rate is 17¢/kWh. In Anaheim, CA, the average monthly electric bill for residential customers is calculated by multiplying the average monthly consumption by the average electric rate.
What if my Anaheim Public Utilities Service has been interrupted?
Please have a copy of your Anaheim Public Utilities bill available to complete this payment transaction. If services have been interrupted for non-payment and you need to have your services restored, please call 714. 765. 3300 to make a payment and speak to a customer service representative.
How do I pay a library fine in Anaheim?
Pay your library fines here. A webpage for paying or contesting your parking ticket. Make a payment on a utility bill. Pay for miscellaneous fees on an issued permit. This is the City of Anaheim Electronic Plan Portal where you can submit your electronic plans for review by the City of Anaheim.
What online services does Anaheim offer?
Anaheim is a proud and dynamic city with a lot to offer residents. On this website, people can find a lot of online services, such as information on housing options, city park facilities, and neighborhood services. You can even pay your utility bill online. For access to additional online services, click here to visit the online services page.
Does Anaheim have a burglary alarm permit?
The Anaheim Police Department has a Burglary Alarm Permit, which is required for any alarm installation in Anaheim. View information related to applications and permits from the Traffic and Transportation Division. Find information and pay your parking citation online quickly and easily. Use the online service to pay your library fines.
