Getting a medical bill in the mail can be overwhelming and confusing You may have questions about what you owe, when payment is due, your insurance coverage, and more. This guide breaks down everything you need to know about paying your Avera medical bills quickly, easily, and hassle-free
Overview of Avera Health
First, a quick background on Avera Health. Avera is a large regional health system spanning 5 states, with over 300 locations for clinics, hospitals, and specialty care. They provide comprehensive healthcare services across multiple specialties.
As a patient of Avera Health, you may receive bills from various Avera facilities depending on where you were treated. This includes hospitals, clinics, specialty centers, home medical equipment, Avera Medical Group, and more.
Online Bill Pay Portal
The easiest way to pay your Avera bill is through their online bill pay portal,
To access the portal, go to Avera’s website and click “Pay My Bill”.
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You can view and pay bills from Avera hospitals, clinics, home medical, and most other facilities.
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Green colored statements can be paid online. Other colored statements may need to be paid through a different portal.
Online bill pay allows you to:
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Securely pay your bill by credit/debit card or eCheck
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Set up recurring payments
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Enroll in interest-free payment plans
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Go paperless
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Pay by text
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View billing statements and account activity
Other Ways to Pay Your Bill
If you prefer not to pay online, Avera offers other convenient payment options:
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By phone: Call the number on your billing statement to pay over the phone. There may be fees for phone payments.
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By mail: Mail your payment stub and check to the address listed on your statement.
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In person: Some Avera locations may accept in-person payments by cash, check, or credit card. Check with your facility.
Payment Plan Options
If you can’t pay your full balance all at once, Avera provides payment plans. Payment plans allow you to divide your balance into smaller monthly installments over 6, 12, 18 or 24 months. Plans are interest-free and easy to set up online.
To be eligible, you must owe at least $100. A 20% down payment is required upon enrollment. Payment plans can cover hospital, clinic, home medical equipment, and other bills.
Financial Assistance Programs
Avera offers financial assistance for patients who qualify based on income, expenses, assets, and other factors. Assistance may cover all or part of your medical bills.
If approved, options include:
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Discounts off your balance
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Charity care to cover unpaid balances
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Help enrolling in Medicaid or other coverage
To apply, complete the Financial Assistance Application. Supporting documents like pay stubs, tax returns, and bills are required.
Tips for Managing Your Avera Bills
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Save your statements and receipts for taxes and records
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Review each statement closely for errors
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Contact Avera billing with any questions
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Provide current insurance and demographic information
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Sign up for auto-pay to avoid late fees
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Keep track of payments and account balances
Additional Billing Resources from Avera
Avera offers many resources to help you understand your medical bills and insurance coverage:
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Billing and insurance overviews explaining key terms and processes
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Price estimator tool to compare costs for hundreds of procedures
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Medication assistance programs to reduce prescription costs
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Interpreter services for non-English speakers
Getting Help from Avera Billing
If you have any other questions or issues related to your Avera bill, the billing department is available to help:
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Call 888-370-6525 Monday-Friday during business hours
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Email the Avera facility where you received care
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Speak to billing staff in person at Avera locations
The financial services team can explain your bill, set up payments plans, check insurance coverage, provide price estimates, connect you with financial assistance, and more.
Key Takeaways on Paying Your Avera Bill
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Avera offers secure online bill pay for fast, simple payments
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Payment plans and financial assistance are available if you cannot pay in full
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You can pay by phone, mail, or in person at some locations
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Resources like pricing tools, interpreters, and advisors make billing easy
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Customer service provides personal support for any billing questions
As a leading Midwest health system, Avera makes it convenient to take care of your medical bills. Paying online is the easiest option, but you have flexibility. And assistance programs ensure you get affordable access to care when you need it most.
What is a Co-Pay?
How does Avera pay medical bills?
Monthly payments are interest-free, simple to make and give you an affordable way to pay out-of-pocket medical bills over time. Avera’s in-house payment plan is an easy, quick and secure way to pay off medical bills. Manage your account with convenient features like text to pay, paperless billing and online portal payment options.
What payment plans does Avera offer?
That’s why Avera offers short-term and extended payment plan options to meet the financial needs of patients and their families. Monthly payments are interest-free, simple to make and give you an affordable way to pay out-of-pocket medical bills over time. Avera’s in-house payment plan is an easy, quick and secure way to pay off medical bills.
How do I make a payment with Avera?
Visit Avera.org/BillPay to make payments on any medical visits or checkups done with an Avera facility. When is my first payment due? You’ll receive a letter within a week of your fully processed application to confirm your monthly premium amount due and options for making a payment.
How long does Avera take to process a payment?
If you mail a check or drop off a payment, please allow 72 hours (3 business days) for Avera to process your payment. If you pay online through Healthcare.gov, you should receive an automatic response in your email to confirm payment was successful. Who can use the automatic premium payment service?
Does Avera offer a short-term or extended payment plan?
Unexpected health care costs can become financial burdens — even with insurance. That’s why Avera offers short-term and extended payment plan options to meet the financial needs of patients and their families. Monthly payments are interest-free, simple to make and give you an affordable way to pay out-of-pocket medical bills over time.
Does Avera pay if I’m unable to pay?
Avera’s mission is to care for all patients regardless of ability to pay. If you are experiencing financial hardship, our billing staff is here to discuss payment options to decrease the burden. Avera will treat you with dignity and respect, regardless of your ability to pay.
