Paying your water bill is an essential part of being a resident of Calumet City, Illinois. While you used to have to mail in a check or pay in-person, the city now offers a convenient online payment option. Paying online saves you time and gives you confidence that your payment was received. This article will walk you through the entire process of paying your Calumet City water bill online.
Overview of Paying Water Bills in Calumet City
The Calumet City Water Department is responsible for providing water service to residents and businesses in the city. They bill customers on a monthly basis. Bills are typically mailed out in the middle of the month, and payments are due by the 10th of the following month.
There are a few ways to pay your water bill to Calumet City:
- Mail in a check or money order
- Pay in-person at City Hall
- Pay online through the city’s website
Paying online is the most convenient option for most customers. It allows you to quickly pay from anywhere without writing and mailing a check. The city recently upgraded their online payment system to make the process smoother.
Benefits of Paying Your Water Bill Online
Here are some of the biggest benefits of paying your Calumet City water bill online:
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Convenience – You can pay anytime from anywhere with an internet connection. No need to go to City Hall during business hours
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Speed – Online payments post to your account immediately, so you don’t have to worry about delays with the mail.
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Payment Confirmation – You receive an emailed receipt with confirmation number when you pay online.
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Secure – The city uses a secure payment portal to protect your personal information.
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Saves Money – Online payments avoid the cost of checks, stamps, envelopes, and gas for driving to City Hall.
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Auto-Pay – You can set up recurring payments to happen automatically each month.
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Access Payment History – The online portal allows you to view past statements and payment history.
Paying online just makes managing your water bill much simpler. As long as you have your account number and an internet connection, it only takes a few minutes.
Step-by-Step Guide to Paying Your Water Bill Online
Ready to give the new online payment system a try? Just follow these steps:
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Navigate to the Payment Page
Go to https://www.paymentservicenetwork.com/login.asp?acc=RT23282. This is the city’s official water bill payment portal.
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Enter Your Account Number
Your account number can be found on your monthly paper bill. Enter it exactly as it appears on your statement.
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Select Residential or Commercial Account
Use the dropdown menu to indicate if your account is for residential or commercial service.
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Enter Your First and Last Name
Type your first and last name. This should match the name your water account is under.
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Enter Your Service Address
Provide the service address associated with your account number. Click “Find Address” to auto-populate it.
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Select Payment Amount
Choose whether to pay the total amount due, make a partial payment, or pay a different amount.
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Enter Payment Information
Select your payment method – credit card or bank account. Enter the required information including account number, expiration date, and security code.
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Review Payment Details
Carefully review the payment amount, account number, name, and address before submitting.
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Complete Payment
Click “Make Payment” to finish the process. Your water bill payment will be immediately processed.
And that’s it! The online system is user-friendly and designed for convenience. Keep your payment confirmation number for records. You’ll receive an email receipt as well. Paying your water bill online saves time and gives you peace of mind.
Tips for Successfully Paying Your Water Bill Online
To ensure your online water bill payment goes smoothly, keep these tips in mind:
- Have your paper bill handy to reference your account number.
- Double check that all account and payment information entered is accurate.
- Make sure your payment method has sufficient funds to cover the bill.
- Pay a few days before the due date to avoid late fees.
- Set up auto-pay to ensure you never miss a payment.
- Save your payment confirmation numbers in case you need them.
- Contact the water department if you have any trouble with online payments.
Paying online is usually a very straightforward process. But it helps to be cautious and check details prior to submitting. Reach out to the water department if anything seems amiss.
What to Do if You Have Issues Paying Your Bill
Hopefully you are now fully equipped to easily pay your water bill online. But things don’t always go according to plan. Here is what to do if you run into any problems:
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Website errors – Note the error message and try again later or use a different browser. Clear cached cookies and data to refresh the page.
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Incorrect amount due – If the balance seems off, contact the water department to discuss and rectify.
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Missing confirmation email – Check spam folder. If not there, contact the water department to verify payment went through.
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Payment rejection – If your payment gets rejected, use a different card or payment method. Contact your bank if you need assistance.
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Late fees – If you incur late fees, politely ask the water department if they can be waived as a one-time courtesy.
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Unable to pay – If you are struggling financially, ask about possible payment plan options and assistance programs.
Don’t panic if something goes awry. Reach out to the helpful Calumet City Water Department staff for support getting your issue resolved quickly.
Water Bill Assistance and Support
The Calumet City Water Department understands that customers sometimes face financial hardship and difficulty paying their bills. Here are some of the resources they offer:
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Payment plans – Eligible customers can arrange a monthly payment plan to pay off their balance over time.
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LIHEAP – Low Income Home Energy Assistance Program provides federal grant money to help pay water bills.
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NPMS – The Non-Payment Management System lets certain low-income seniors and disabled customers avoid shut-offs.
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Water bill clinic – Attend a clinic to learn about government aid and non-profit assistance for bills.
Be sure to contact the water department right away if you anticipate difficulty paying your bill so they can discuss options. Communication goes a long way in finding a solution.
Paying your Calumet City water bill online is the best option for most customers. It provides convenience, quick posting of payments, and secure storage of your information. By following the step-by-step instructions, you can easily pay online from your computer or mobile device.
Remember to have your account number handy, triple check payment details, and contact the water department if any issues arise. Pay early to avoid late charges. Sign up for auto-pay to simplify the process further.
Now that you know how streamlined and straightforward it is, hopefully you feel comfortable taking advantage of online payments. Say goodbye to paper bills and stamps! The online system saves residents time and stress when managing this essential utility payment. Convenient online bill pay is just one way Calumet City provides excellent service to the community.
Disconnection of Water Service for Non-Payment
If your water service has been disconnected due to non-payment of a water bill, full payment of the delinquent amount will be due along with a $50 connection fee .
If your water service has been disconnected due to an NSF (Non-Sufficient Funds) check, full payment will be due in cash or money order, along with a $25 Service Charge and $50 Reconnection Fee.
Water Service will not be restored after 3:00 p.m.
Final Water Meter Readings
Before a property is sold, all outstanding water bills must be paid. It is the responsibility of the Seller, or the Seller¹s representative, to order a Final Water Meter Reading at least 48 hours before the purchase of the Real Estate Transfer Stamp. To schedule a Final Reading call (708) 891-8121.
City offers help paying soaring water, sewer bills
FAQ
What is the phone number for Calumet City water bill?
If you can’t find your account, call the Calumet City Water Department at 708-891-8100 and ask them to help you find it.
Where do I pay my water bill in Laurel Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.
How do I pay my Calumet City water bill?
Please click here to proceed to the secure interface for paying your Calumet City Water Bill. Final water bills must be paid in person at the City Clerk’s Office. Cash or cashier check only. We have taken every measure necessary to ensure your safety and security when paying online.
Does Calumet City have running water?
Yes, Calumet City has running water. You’ll probably already have water when you move into a new home in Calumet City, but you’ll need to set it up with the Calumet City Water Department. Starting service generally takes just two business days.
Does Calumet City have a water quality report?
The Safe Drinking Water Act gives the Calumet City Water Department the power to check the quality of the water in the area every year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Does Calumet City thaw water lines?
They say that on cold winter nights, you should run a small trickle of water from a cold water tap somewhere in your house. If you allow your water lines to freeze, it becomes a very expensive endeavor to thaw them out. The City of Calumet City does NOT have the ability to thaw lines for homeowners.
