A Guide to Paying Your Celcom Bill Online

Download Celcom Life to pay bill, reload, check statements, get add-ons, and more on the widest network in town! CelcomDigi is here! Keep watching this space for more information soon. Our territory stretches far and wide to ensure a seamless mobile experience, whether staying connected with the rest of the world with competitive local and roaming plans or gaming to your heart’s content with steady internet. You can even self-register your SIM card at your convenience! EVERYONE • Usage details: Overview of Internet plan, calls, SMS & roaming usages • Store Locator: Find our Celcom bluecube and Celcom Certified Partners location nationwide • Contact Us: Get in touch easily with us for any concerns, questions or feedback POSTPAID & PREPAID • just4ME: The all-new personalised deals customised just for you, now with Celcom Rewards • SIM Replacement: Request for new SIM card via app • Device Self-Help: Find easy solutions for your device problems • Transaction History: Check your transaction activity with just few taps • Payment methods: Pay bill & reload with credit card, online banking, & Boost e-Wallet • PUK code: Easy in-app request for locked SIM card POSTPAID • Check Bill Statements & Pay Bills • Billing information: Credit Limit, Bill Cycle, Unbilled Amount • Lifestyle Privileges: Various selected privileges for opt-in users • Social Add-Ons: Unlimited Social Add-Ons passes • Roaming passes • Auto-Billing: Enable via app PREPAID • Personalise your plan to your liking with Mix & Match™ • Easy reload: Credit reload & Internet reload • Ultra Hour Pass: Unlimited Internet from RM1 • Check credit balance & validity • Ultra Pass : Internet plans • Roaming passes • Credit advance: For when you need a little help • Validity extension: Extend your validity period easily HOME WIRELESS: • Usage details: Check your Internet consumption, pay bills • Plan overview: Easy view of details CORPORATE • Usage details: Check Internet, calls, SMS, and roaming usages • Overview of plan details • Add-Ons: Easy subscription for Internet quota add-ons, roaming passes and more GET IN TOUCH Feel free to reach out to us at [email protected] with any issues or feedback and we’ll get right back to you. Celcom Life is FREE to download and FREE to use with ZERO data charges – yes, even when you’re roaming internationally. Wait no longer and GUNA CELCOM today! Celcom Life Mobile App is the proud recipient of the Best Use of Mobile award at the Customer Experience Asia Summit 2018. If you like using the Celcom Life app, please rate us on your app store! NOTES • Celcom Life doesn’t work on rooted/jailbroken devices due to security reasons. • Available for iOS Version 9 and above.

As one of the largest mobile carriers in Malaysia, Celcom makes it easy for customers to pay their phone bills online. Celcom offers multiple options for secure online bill payment to suit different needs. Read on for a complete guide to paying your Celcom bill through their website or mobile app.

Getting Started with Celcom Online Bill Pay

To begin making payments online, you’ll first need to have a registered Celcom account If you don’t have one yet, you can sign up directly through the Celcom website or mobile app You’ll need to provide some basic personal details like your IC number, email, mobile number and address.

Once your account is created, you can use these options to pay your Celcom bill digitally

  • Celcom Website – Make one-time payments or set up auto-pay at https://onlinepayment.celcom.com.my/Payment/
  • CelcomDigi App – Download the app and pay bills through the payments section
  • BuyerSeller Portal – Make payments through your BuyerSeller account

The online payment process is quick and easy with all three options. Just have your account or mobile number handy when you log in to pay.

Paying Your Celcom Bill Through the Website

The Celcom website offers the full range of online payment features. Follow these steps to pay your bill through the website:

  • Go to https://onlinepayment.celcom.com.my/Payment/ and select the “Click & Pay” option
  • Enter your mobile number and click “Next” to receive a one-time PIN
  • Input the PIN sent to your phone via SMS to verify your number
  • Select whether you want to make a one-time payment or set up recurring auto-pay
  • Choose your payment amount – you can pay the full balance, minimum due, or a custom amount
  • Enter your credit/debit card details or select another payment option like online banking
  • Review payment details and confirm to complete the transaction

Once submitted, your payment will be immediately processed. You’ll receive a reference number and email receipt for your records. Paying through the website gives you the most payment flexibility.

Paying Bills Through the CelcomDigi App

For paying bills on the go, downloading the CelcomDigi app for Android or iOS is recommended. Just search for “CelcomDigi” in your device’s app store.

In the CelcomDigi app, you can make one-time payments or set up auto-pay. Here are the steps:

  • Open the app and tap on “Bills” in the menu
  • Choose “Celcom” from the biller list
  • Enter your mobile number linked to your Celcom account
  • Select payment amount – minimum, partial, or full balance due
  • Enter credit/debit card details or other payment method
  • Review details and confirm payment

The CelcomDigi app also lets you manage multiple Celcom accounts. You can view balances, payment history, bills, and more all in one place. Paying your Celcom bills through the app is fast and secure.

Other Ways to Pay Your Celcom Bill Digitally

Aside from the website and mobile app, Celcom customers can also use these methods to pay bills online:

  • BuyerSeller Portal – Log in to pay your Celcom bill through your BuyerSeller account
  • Online Banking – Add Celcom as a billing company and pay directly from your bank account
  • ATM Transfer – Select Celcom as a recipient and make payments through an ATM
  • 10 Digit Virtual Account Number – Receive a unique virtual account number to use for bank transfers or ATM payments

Talk to Celcom to learn more about these additional options for paying your bill digitally. Choose the online payment method that’s most convenient for you each month.

Benefits of Paying Celcom Bills Online

Compared to paying in person, managing your Celcom account and payments online comes with many benefits:

  • Convenience – Pay bills anywhere, anytime from your device
  • Payment reminders – Get notified when your bill is ready
  • Payment receipts – Receive instant digital receipts and reference numbers
  • Rewards – Earn points for online payments through Celcom Club Rewards
  • Time savings – Avoid long queues and trips to a store location
  • Flexibility – Choose payment amount and method each month
  • Auto-pay – Set up recurring payments so bills are always paid on time
  • Account management – View statement history, balances, data usage and more

Going digital with your Celcom bill payments just makes life easier. Ditch the queues and try online bill pay today!

Pay Celcom Bill

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How To Pay Celcom Bill Via Maybank2u

FAQ

How do I pay my Celcom bill online?

Go to CelcomDigi website > Click ‘Pay bill’ > Enter your mobile number > Enter payment amount > Proceed with payment. Click here to learn more about auto-billing. Processing time is within 2 hours. Ref-1 is your Celcom/ Digi account number.

Can we pay a postpaid bill online?

Pay through your mobile, desktop or laptops from anywhere and do away with the hassles of going to a bill payment centre. You can make your postpaid payment with your debit card, credit card, Paytm wallet, UPI and Paytm Postpaid (UPI are only available on Paytm app).

How do I pay bills on my phone?

Pay a bill On your mobile device, open the Google Pay app . Tap Pay Bills. Type in the name of a biller. Make payment.

How to pay a Celcom bill via JomPAY?

To initiate a Celcom payment via JomPAY, access your bank’s online platform or mobile app and go to the JomPAY section. Enter biller code 2881 and your Celcom account number as the reference (Ref-1). Specify your desired payment amount and proceed with your bank’s standard security verification steps.

How do I pay my Celcom Bill?

Once you’ve verified your bill details, it’s time to pay your Celcom bill. You have a few different payment options: From your account dashboard, click on “Pay Bill” in the top menu. Enter your outstanding amount and click “Next.” Fill in your card details and click “Pay Now.” The payment will process immediately and you’ll see a confirmation page.

How do I pay my Celcom Life app Bill?

Celcom Life App 30Login to Celcom Life AppYour Billing Details can be found by clicking “Pay Now” on your main dashboard.After being forwarded to the “Pay Bill” dashboard, please choose your mobile number.Enter the amount of the bill, choose your preferred method of payment, and you’re done!

How do I know if my Celcom payment was successful?

If you want to confirm when Celcom has received and processed your payment, you can check the payment status: Go to “Payment History” and click on the payment’s reference number. On the details page, scroll down to “Payment Status Tracking.” If the status is “Paid”, your payment was successful.

What are the payment methods accepted by Celcom?

Celcom accepts payment via the specified Payment Method in Malaysian Ringgit for the purchase of a Product.

Will Celcom continue to charge my current month billing?

Unless last month you request for line termination, then only Celcom will not continue to charge you current month billing. The status of your postpaid account will be different. “BARRED” status if you didn’t pay the bill on time until certain period, whereas “SUSPENDED” status when you request line termination may be last month for e.g.

How do I pay my final bill after terminating my Celcom account?

When terminating your Celcom account, you will receive your final bill on your normal bill cycle. If the termination date is close to the actual bill date, a standard bill will be generated on your normal billing date.

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