If you own property or live in Mexico, you likely receive a monthly electric bill from CFE (Comisión Federal de Electricidad). Traditionaly, CFE bills had to be paid in person at an Oxxo store using cash. But today, CFE offers online bill payment options that make it fast and easy to pay your bill digitally.
In this comprehensive guide, I’ll walk through the different ways to pay your CFE electric bill online using the CFE website, online remittance services, Mexican bank accounts, and more.
Overview of Paying CFE Bills Online
CFE is Mexico’s state-owned electric company that provides power to over 37 million customers nationwide. They are the largest electric utility in Mexico.
Residential and business CFE customers receive a bill (recibo de luz) each month that must be paid by the due date to avoid late fees and service interruptions
While CFE bills have historically only been payable in person using cash new online options exist including
- CFE website – Register your account to pay directly on the CFE website
- Online remittance services – Xoom, Western Union, etc. allow online CFE bill pay
- Mexican bank accounts – Pay through your bank’s website if you have a Mexican bank account
- Mobile apps – Some banks offer bill pay right from their mobile app
These digital payment methods offer convenient ways to pay your CFE bill fully online, often from outside Mexico.
Step-by-Step Guide to Paying CFE Online
Here are the detailed steps to pay your electric bill digitally using the most common online payment options:
Paying CFE Bills on the CFE Website
Paying directly on the CFE website involves a few steps to setup but allows you to pay without any third parties.
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Register for a CFE online account – Go to the CFE website and register using your account info and address.
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Add your Mexican bank account – Under “Cuentas CFE”, link your Mexican bank account to pay from.
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Login and view your bill – Check your CFE statement online to see your current balance due.
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Make a payment – Select “Pagar” and complete the payment from your linked Mexican bank account.
The CFE website currently only accepts Mexican-issued credit/debit cards and Mexico bank accounts. This payment method is best for residents with Mexican bank accounts.
Paying CFE Through Online Remittance Services
Digital remittance services like Xoom allow you to instantly pay CFE bills completely online using your US or Canadian bank account/credit card.
To pay CFE bills through Xoom:
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Create a free Xoom account and add your US/Canadian debit/credit card details.
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Select CFE as a biller and enter your CFE account number.
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Xoom fetches your balance due and you enter the payment amount.
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Pay your CFE bill with one click using your US or Canadian bank account/card.
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Xoom notifies CFE to process the payment within 1-2 business days.
Xoom is owned by PayPal and charges around a $5 payment fee. Other remittance services like Western Union, Remitly, and Pangea Money Transfer have similar CFE bill pay options.
Paying Through a Mexican Bank Website
If you already have a chequing account with a major Mexican bank like BBVA Bancomer, Santander, Banorte, or HSBC, you can easily pay your CFE bill directly through their website.
Here’s how to pay CFE bills through BBVA Bancomer’s online banking:
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Login to your Bancomer account online.
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Go to Payments and select CFE as the payee.
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Enter your CFE account number and amount due.
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Review and confirm the CFE payment from your Bancomer account balance.
Most large Mexican banks allow online bill pay through their websites, saving you trips to Oxxo. Just link your CFE account.
Paying CFE Through Mobile Apps
In addition to websites, many Mexican banks also offer mobile apps for convenient CFE bill payment.
For example, the Bancomer Móvil app allows you to:
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Log in with your app password or fingerprint
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Go to Bill Payments and select CFE
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Enter the payment details and amount
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Pay your CFE bill instantly from your Bancomer account
CFE also has their own “CFE Contigo” mobile app on iPhone and Android for easy bill payment.
Tips for Paying CFE Online
Follow these tips for successfully paying CFE bills digitally:
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Double check your CFE account number when setting up payments to avoid errors.
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Always pay at least 2-3 days before the due date given processing time.
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Save/print payment confirmations for your records.
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If possible, setup auto-pay directly from your bank account for convenience.
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Watch your bank/CFE account to ensure timely payment posting.
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Contact CFE or your bank immediately if issues arise with online payments.
Paying online provides proof of payment and peace of mind that your CFE bill is settled each month.
Avoid Late Fees and Service Disruptions
Paying CFE bills online helps avoid costly late payment fees and power shutoffs.
If residential bills are unpaid for 10+ days after the due date, CFE applies a 5% penalty. After 30 days without payment, CFE can suspend electric service until outstanding amounts are paid.
Meeting tight CFE due dates can be difficult when traveling or living abroad. Paying online ensures your payment posts promptly so your service stays active.
Is Paying CFE Bills Online Safe?
Yes, paying CFE bills through legitimate online payment providers like CFE, Mexican banks, Xoom, Western Union, etc. is safe and secure.
These companies use the latest data encryption, cybersecurity protections, and fraud monitoring technology to safeguard your information and money.
Some tips:
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Only pay through official CFE and bank websites – avoid shady third party links
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Use unique and complex passwords
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Monitor bank/CFE accounts frequently for any suspicious activity
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Contact provider immediately if you suspect unauthorized charges or access
Take advantage of text/email alerts offered by many banks and online services for added security.
Which Online Payment Method Should I Use?
The best way to pay your CFE bill online depends on your situation:
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CFE website – Best if you have a Mexican bank account and want to pay directly without fees.
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Xoom/Western Union – Ideal for US/Canadian residents without Mexican bank accounts.
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Mexican bank website – Convenient if you already do your banking at a Mexican institution.
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Mobile apps – Provides easy bill pay on-the-go if you bank with a Mexican institution.
Evaluate which option works best for you based on where you live, if you have Mexican bank accounts, and how much convenience you want.
Pay CFE Bills Online Seamlessly
Paying CFE electric bills online is now fast and straightforward from anywhere using the CFE website, banks, remittance services, and mobile apps.
Avoid late fees, service disruptions, and trips to Oxxo by paying digitally. Setup alerts for peace of mind and always verify payments posted properly.
Use this guide to choose the best online CFE payment method for your needs and say goodbye to the hassle of in-person cash payments for good!
How to Pay CFE Online
FAQ
How to pay CFE from USA online?
Where to pay CFE bill in Puerto Vallarta?
Can I pay my CFE bill online?
Pangea Money Transfer allows you to pay your CFE Bill online with a US Credit Card only. Will not work for Canadian Cards. Handling fee applies. Has a phone App. Almost any Mexican Bank is set-up for online bill payment to CFE. It may not be the easiest to use depending on the bank. I tried it once with my Banorte account.
Can I pay my CFE bill online with a Canadian credit card?
Western Union allows you to pay your CFE Bill online with a US Credit Card. Does not work for Canadian Credit Cards, US Only. Handling fee of $2.99 USD applied. XOOM allows you to pay your CFE Bill online with a US Credit Card or a Canadian Credit Card. Handling fee of $4.99 USD applied.
What if I don’t pay my CFE electric bill?
Keep online or printed records of your payments as proof. If you need help, contact CFE customer support online or by calling 071. CFE has limited English support, so having a translator or Spanish speaker handy is useful. Like any electric company, CFE will shut off your power if you don’t pay on time.
How do I Check my CFE credit?
Stuff the machines with all the Pesos you figure you need and get your Recibo. Monitor your bills online and you’ll see the credit amount and the deductions as each bill comes through. CFE is now showing your pre-pay balance on the CFE Contigo App. While its not entirely clear on your CFE bill, it is on the App. On the App look for “Estatus” field.
Should I pay my CFE bill on time?
It’s important to pay your CFE bill on time to avoid late fees and ensure uninterrupted electricity service. CFE provides a due date on each bill, indicating the deadline by which you must make your payment. To avoid any issues, mark the due date on your calendar or set a reminder on your phone.
Can I pay my CFE bill at OXXO?
You can only pay your CFE bill at Oxxo only if your bill is not expired. Paying your CFE bill at the Oxxo should be done at least 2-3 days before the due date. It is not up to the cashier to accept delayed payments but the systems in Oxxo will not let them process bills past the due date. How do I pay my CFE through Xoom?