As a resident of Coconut Creek Florida paying your monthly water bill is essential to maintaining uninterrupted water service. The City of Coconut Creek provides water services to households and businesses located within the city limits. They bill customers monthly based on metered water consumption.
This guide will walk you through everything you need to know about paying your Coconut Creek water bill conveniently and on time each month
Understanding Your Water Bill
Coconut Creek water bills are issued monthly and include charges for your water usage as well as any applicable taxes or fees. Here’s what’s typically included on your bill:
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Account number – For referencing your account.
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Service address – The location receiving water service.
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Billing date – When the bill was generated.
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Due date – Payment is due by this date to avoid late fees.
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Previous balance – Any past due balance.
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Current charges – Your water usage charges for the billing period.
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Taxes – Any city, state or federal taxes applied.
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Other fees – Service fees, etc.
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Meter readings – Your current and previous meter readings.
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Water usage – Total gallons used based on meter readings.
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Billing history – Tracks your usage for the past year.
Review each water bill closely and contact the utility billing department if you have any questions.
When is Your Water Bill Due?
Payment for your Coconut Creek water bill is due within 20 days of the statement date printed on your bill.
If payment is not received by the due date, a delinquent notice will be mailed on your next bill. This will include a disconnection date if the past due balance is not paid.
Paying your water bill by the due date prevents penalties and ensures uninterrupted water service.
Ways to Pay Your Coconut Creek Water Bill
Coconut Creek offers several payment options to fit your schedule and preferences:
Pay Online
The fastest and easiest way to pay is through the City’s online payment portal. You can pay by Visa, Mastercard, American Express, Discover, e-check or PayPal.
To pay online:
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Visit coconutcreek.net/paywaterbill and select “Pay Water Bill”.
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Login or create an account.
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Enter your payment details and submit.
Online payments are applied instantly. You can also setup automatic monthly payments.
Pay by Phone
Call the automated payment line anytime at 1-833-418-0066 to pay by phone. Provide your account number, card details and payment amount. Phone payments are processed right away.
Pay by Mail
Detach the payment stub from your water bill and mail it with a check or money order to:
City of Coconut Creek
PO Box 100325
Columbia, SC 29202-3325
Allow 7 business days for mailed payments to reach the City. Include your stub to ensure proper crediting.
Pay in Person
Bring cash, check or card to pay your water bill in person at:
Coconut Creek City Hall
4800 W Copans Rd
Coconut Creek, FL 33063
Payments made at City Hall are applied same day.
Authorize Bank Draft
Sign up for monthly auto-draft payments directly from your checking account. This ensures your water bill is paid on time each month.
Complete the auto-draft authorization form on the City’s website to enroll.
Pay at Drop Box
Place your check or money order along with your payment stub in the drop box located outside City Hall. Payments are collected daily.
Avoid Late Fees and Disconnection
Pay your Coconut Creek water bill before the due date each month to avoid penalties:
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Late fee – A 10% late fee will be charged if payment is not received on time.
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Disconnection – Your water service may be turned off if your account remains delinquent.
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Reconnection fee – A $50 fee to restore service if disconnected for non-payment.
If you are struggling to pay on time, immediately contact the utility billing office. They can discuss payment plan options and extensions for qualifying hardships.
Payment Assistance Programs
If you are experiencing financial difficulties, these programs may be able to provide bill payment assistance:
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Project Care – Helps pay utility bills for limited income households.
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Palm Beach County Department of Human Services – Offers emergency utility assistance.
Contact the utility billing office to ask about applying for bill payment assistance.
Summary
I had a leak, and now I have to pay a high water bill. What can I do?
If you can provide proof of repair to our office, we will apply a leak adjustment to your account to help provide relief on your water bill.
Do we get billed for more than one period on a water bill?
No, you do not. Your meter is read month to month and there is never a delay or overlap in the billing periods.
Ever Wonder How to Pay Your Water Bill Online
How do I make a payment at Coconut Creek water?
You can create a new account on the City of Coconut Creek Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
Where does Coconut Creek city water come from?
The City of Coconut Creek City Water has been around since 1967 and gets its water from groundwater wells in Broward County that draw from the Biscayne Aquifer.
How long does it take to start water service in Coconut Creek?
Luckily, Coconut Creek has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form. If you’re leaving your Coconut Creek home, you need to cancel your water service with City of Coconut Creek Water so that you don’t keep getting charged.
How do I Stop my Water service in Coconut Creek?
Click here to fill out a Start Service Form. If you’re leaving your Coconut Creek home, you need to cancel your water service with City of Coconut Creek Water so that you don’t keep getting charged. Simply fill out the following online form.
Does Coconut Creek city water have a water quality report?
The Safe Drinking Water Act tells the EPA that Coconut Creek City Water has to check the quality of the water in the area once a year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Does Coconut Creek use estimates?
Many of these result in higher water consumption and are often overlooked. Does Coconut Creek use estimates to figure out how much water their customers use for monthly billing? No, Coconut Creek does not use estimates to figure out how much water their customers use. A meter reader physically visits your meter box monthly.
