Paying your gas bill is a necessary task that keeps your gas service running smoothly. In Connecticut, there are a couple main gas utility providers – Southern Connecticut Gas (SCG) and Connecticut Natural Gas (CNG). Luckily, both make paying your gas bill online fast and easy. This guide will explain the online bill pay options for SCG and CNG, as well as provide tips for ensuring timely bill payment.
Understanding Your Gas Bill
Before paying your bill online, it’s important to understand what’s on your gas bill and how it’s calculated. Your gas bill will show your gas usage in hundreds of cubic feet (CCF) and break down the charges. Common charges include:
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Delivery/Distribution Charge – Cost for delivering gas to your home Based on usage,
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Supply/Commodity Charge – Cost for the natural gas itself Based on usage and gas market prices
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Customer/Basic Service Charge – Daily cost for being connected to the gas system
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Taxes – Connecticut sales tax and other applicable taxes.
Usage is measured by your gas meter and charges are calculated by multiplying usage by the current rates. Rates can change periodically, so your per CCF cost may fluctuate month-to-month.
Paying Your SCG Gas Bill Online
Southern Connecticut Gas (SCG) offers several ways to pay your gas bill online quickly:
Pay Online Through My Account
The fastest way to pay is by logging into your My Account on SCG’s website. You can set up automatic payments or make one-time payments from your bank account.
To use this option you must first register for a My Account.
Pay as a Guest
Don’t want to register an account? You can make one-time payments as a guest. Just go to SCG’s Pay Online page and select “Guest Checkout”.
You’ll need your 12-digit SCG account number. Payments can be made directly from your bank account.
Pay Online Through Bill Pay Service
Many banks offer online bill pay services you can use to pay your SCG gas bill. Just search for Southern Connecticut Gas in your bank’s bill pay portal.
Payments are sent electronically or by mailed check. Allow 5-7 business days for electronic payments and 7-10 days for mailed checks.
Pay by Phone
Call SCG’s automated payment line at 800-659-8299 or speak to a customer service rep to make a payment by phone. You can pay by debit/credit card or electronic check.
Paying Your CNG Gas Bill Online
Connecticut Natural Gas (CNG) offers similar options for fast online payment:
Pay Online Through My Account
Again, the fastest way to pay your CNG gas bill is by logging into your My Account and making a payment. You can set up automatic payments too.
Register for a My Account on CNG’s website.
Pay as a Guest
Don’t have a My Account? Use CNG’s Pay Online page to make one-time guest payments.
You’ll need your CNG account number. Pay directly from your bank account.
Pay Through Your Bank
CNG customers can also use their bank’s online bill pay feature. Just search for Connecticut Natural Gas and schedule payments.
As with SCG, allow 5-7 days for electronic payments and 7-10 days for mailed checks to post.
Pay by Phone
Call CNG at 860-524-8361 (Hartford area) or 203-869-6900 (Greenwich) to pay your bill by phone. Use your debit/credit card or bank account.
Tips for Paying Your Gas Bill Online
Keep these tips in mind to ensure on-time payment and avoid late fees:
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Schedule automatic payments – Set up auto-pay through your utility account or bank bill pay to ensure your bill gets paid on time each month.
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Allow 5-7 days for electronic payments – It takes a few days for online payments to reach the utility and post to your account.
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Pay a week before the due date – Pay at least 5-7 days early to account for processing time and avoid late fees.
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Check for posting alerts – SCG and CNG offer text/email alerts when your payment is received and posted.
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Notify if moving – Update your contact info so bills and alerts get to you if moving.
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Check account status online – Log into your utility account anytime to check your balance and payment history.
Get Payment Assistance if Needed
If you’re ever unable to pay your gas bill on time, call SCG at 800-659-8299 or CNG at 860-524-8361/203-869-6900 to discuss bill payment assistance options before your service is disconnected. There are programs available for qualified low-income households.
Paying your gas bill online with SCG or CNG takes just a few minutes when you use their online account tools or bill pay. Just be sure to pay at least 5-7 days before your due date and take advantage of auto-pay or payment alerts. This will help avoid late fees or service interruptions. Contact your utility provider if you anticipate having trouble paying on time.
Useful Information for Southern Connecticut Gas Customers DescriptionSouthern Connecticut Gas is a utilities provider, serving customers with reliable natural gas services. They offer energy solutions for residential, commercial, and industrial needs, ensuring a safe and efficient supply of natural gas for the community. Phone Numbers
| Parent Company: | UIL Holdings Corporation |
| Services : | Gas |
| Industry Groups : | Utilities |
| Service Area : | Connecticut |
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FAQ
How do I pay my Southern CT gas bill by phone?
Pay by Phone Customers can call 800. 659. 8299 to make a payment any time using our automated phone system.
What is the phone number for Connecticut natural gas billing?
Customers can call 860. 524. 8361 in Greater Hartford or 203. 869. 6900 in Greenwich to make a payment any time using our automated phone system.
Who provides gas in CT?
Where can I pay my stream gas bill?
AutoPay, one-time payments, and more are all ways to pay your Stream Energy bill. To make a one-time payment online, visit the customer service portal. To make a bill pay call 1-888-685-7693. To pay your bill in person, go to any HEB Walmart ACE Cash Express, which is backed by Fidelity Express.
