How to Pay Your Daytona Beach Water Bill Online

Paying your water bill is an essential part of being a responsible homeowner or renter in Daytona Beach. With easy online payment options you can avoid late fees and keep your water running smoothly. In this comprehensive guide, we’ll walk through everything you need to know to pay your Daytona Beach water bill online.

Overview of Daytona Beach Water Billing

The City of Daytona Beach Utility Billing department handles water, sewer, garbage, and recycling services for residents and businesses Bills are issued monthly and payment is due by the due date printed on your invoice to avoid late fees

There are a few ways to pay your water bill:

• Online through the City’s self-service portal
• By phone at (386) 671-8100
• Dropping a check or money order in the night depository box at City Hall
• In person at City Hall

Payments made after 4:30pm are credited the next business day. To avoid late fees, payments must be received during business hours on the due date.

Registering for an Online Account

The easiest way to pay your water bill is through the City’s self-service online portal. This allows you to view billing history, make payments, update account information, and more.

To register for an online account, visit codb.us/payutilitybill and click “Register Now”. You’ll need to provide:

• Account number
• Last name or business name on the account
• Service address
• Email address
• Phone number

After registering, you’ll receive a verification email to activate your account. Then you can log in anytime to manage your water bill.

How to Pay Your Water Bill Online

Once you’ve registered for an online account, paying your water bill takes just a few quick steps:

1. Visit codb.us/payutilitybill and log into your account
2. Select “Pay My Bill”
3. Choose the account you want to pay if you have multiple accounts
4. Enter the payment amount
5. Select a payment method – credit card, debit card, or eCheck
6. Review payment details and submit

The payment will be immediately processed and applied to your account. You’ll receive a confirmation email with details of the transaction.

Payments made before 4:30pm on a business day are credited the same day. You can avoid late fees by paying by the due date printed on your bill.

Setting Up Auto Pay

For added convenience, you can enroll in auto pay through the online portal. This automatically pays your water bill from your preferred payment method each month.

To set up auto pay:

1. Log into your online account
2. Click on “AutoPay Program” under “My Profile”
3. Select your payment method and date
4. Check the authorization box and submit

Auto pay ensures your bill is paid on time each month so you never incur late fees. You can cancel or change your auto pay option anytime through your online account.

Checking Payment History

Through the online portal, you can view your billing and payment history anytime. This lets you monitor water usage and make sure payments were applied as expected.

To see your history:

1. Log into your online account
2. Click on “Payment History”
3. Select the account and date range to view bills, payments, adjustments, etc.

Saving or printing your history can help when reconciling bills or resolving any issues.

Avoiding Late Fees

The due date for payment is printed clearly on your monthly water bill. Payments received after this due date incur a late fee, typically around $15.

To avoid late fees:

• Pay online before 4:30pm on the due date
• Enroll in auto pay to have payments processed automatically
• If paying by mail, allow 7-10 days for delivery
• If paying in person, go to City Hall before 4:30pm on the due date

Setting payment reminders in your calendar can help avoid forgetting and having to pay late fees.

What to Do if You Miss a Payment

If you happen to miss a payment and get hit with late fees, don’t panic. You have a few options:

• Pay the overdue balance as soon as possible to get caught up
• Call (386) 671-8100 to explain the situation and request late fees be waived
• Set up a payment plan to pay the balance over an extended timeframe
• Apply for utility assistance if eligible due to financial hardship

As long as you communicate with the utility billing office, they can help avoid service disruptions.

Avoiding Service Disconnection

If your water bill remains unpaid for several months, your service may eventually get disconnected. To avoid service interruptions:

• Pay overdue balances promptly
• Enroll in auto pay to stay current on bills
• Contact Utility Billing at (386) 671-8100 if you anticipate missing payments to set up a payment plan
• Ask about utility assistance programs if you are struggling with bills

Restore disconnected service by paying overdue amounts. A reconnection fee around $30 may also apply.

Assistance For Low Income Customers

If paying your water bill is a financial hardship, Daytona Beach offers assistance programs for low income residents:

• Low Income Home Energy Assistance Program (LIHEAP) – Helps with water bills and disconnection notices. Apply through the local social services office.

• Payment plans – Make partial payments over an extended period. Call Utility Billing to set up.

• Bill rounding programs – Utility bills are rounded up to the nearest dollar and the excess funds assistance payments for those in need.

Reaching out to explain your situation can help access programs or resources available to avoid service disruptions.

In Summary

Paying your water bill promptly is important for avoiding fees and potential service interruptions. The City of Daytona Beach makes it quick and easy to pay online 24/7. Registering for an online account allows you to monitor usage, make payments, set up auto pay, and more. If you have any issues paying on time, be sure to contact Utility Billing right away to discuss assistance options. Staying current on your water bill responsibilities allows you to continue enjoying reliable service from the City of Daytona Beach.