Dealing with medical bills can quickly get complicated, frustrating, and stressful. Thankfully, Froedtert Health offers transparent billing and multiple payment options to make the process as smooth as possible.
In this guide, we’ll walk through everything you need to know about paying your Froedtert bill online by phone, or in person.
About Froedtert Health
Froedtert Health provides care across eastern Wisconsin through their academic medical center, community hospitals, health centers, and more than 1,600 physicians
Based in Milwaukee, their main academic hospital Froedtert Memorial Lutheran Hospital is affiliated with the Medical College of Wisconsin for innovative research and training new doctors. They offer highly specialized care and advanced treatments.
Across all their facilities, Froedtert accepts most major insurance plans to help reduce medical costs through in-network coverage. But you’ll likely still owe copays, deductibles, or other cost-shares depending on your specific policy.
Navigating medical bills can quickly become overwhelming. Thankfully, Froedtert aims to provide clear statements, online bill pay, and excellent customer support.
Online Bill Pay Through MyChart
The easiest way to manage and pay your Froedtert bills is through their MyChart patient portal. MyChart gives you secure 24/7 access to your account information, including:
- Appointments and visit summaries
- Test results
- Health records
- Current balance
- Billing statements
- Payment options
Within MyChart, you can view your itemized statements and pay your full or partial balance online anytime. You can also set up recurring payments or enroll in autopay.
Email reminders are sent when new statements are available and when a payment is due. MyChart makes it simple to monitor what you owe and pay Froedtert bills on your schedule.
Understanding Your Bill and Timeline
Medical billing can feel like a foreign language, but Froedtert aims to make statements clear and easy to understand.
You will receive a bill for any balance owed after your health insurance finishes processing a claim, which typically takes 30-60 days. It’s important to pay promptly or contact them if you need to arrange a payment plan.
Here’s an overview of Froedtert’s billing and collections timeline:
- Bills are sent every 30 days while a balance is due
- After 120 days, accounts may be sent to collections
- Payment plans are available for balances under $5,000
- Unpaid accounts over $5,000 are eligible for 6% interest after 120 days
Froedtert also offers financial assistance and charity care programs if you qualify based on income criteria and complete an application.
Payment Options at Froedtert Health
Froedtert allows patients to pay medical bills through various convenient options:
-
Online – Pay by credit/debit card or eCheck through the MyChart portal.
-
Phone – Call the billing department at 414-805-2700 and pay by card over the phone.
-
Mail – Send a check or money order payable to Froedtert Health.
-
In person – Pay at the cashier’s office desk during appointments.
-
Recurring Payments – Set up automatic payments from a saved card on file.
-
Wire transfer – For international payments, wire transfer instructions are available.
With multiple choices, you can select the most convenient payment method that fits your needs and preferences. The billing specialists at Froedtert are also available if you need help managing large expenses.
Tips for Handling Medical Bills
Managing healthcare expenses can feel stressful and confusing. Use these tips to stay on top of your Froedtert medical bills:
-
Sign up for MyChart to easily view statements and pay online 24/7.
-
Save copies of health insurance EOBs to understand your benefits and out-of-pocket responsibilities.
-
Pay promptly or call to make arrangements if you can’t pay on time.
-
Inquire about financial assistance or payment plan options if you’re struggling with large medical bills.
-
Keep your insurance information up to date with both Froedtert and your health plan.
With top-ranked doctors, leading-edge treatments, and patient-focused care, Froedtert Health provides life-changing medical services. Their billing department works hard to take the pain out of medical payments by offering transparent statements, online bill pay, and exceptional support.
Billing FAQs for Accounts that Begin with 3M
Customer Service can be reached Toll Free at (844) 239-1939.
Telephone hours of operation are as follows: Monday – Thursday: 8 a.m.-8 p.m. Friday: 8 a.m.-5 p.m. Saturday: 8 a.m.-1 p.m.
If you contact us after business hours you may leave a message and your call will be returned the next business day. Where is the Medical College of Wisconsin Billing Office located?
Medical College of Wisconsin Billing Office Research Park Center 10000 Innovation Dr., 3rd Floor, Suite 300 Milwaukee, WI 53226
Online Effective December 1, 2018, services provided for Medical College Physicians, Community Physicians, Ambulatory Surgery Centers, and Froedtert Health hospital accounts will be combined on one statement. Looking for ways to pay your Froedtert & the Medical College of Wisconsin bill? Call 1 (800) 803-8155 or visit the Froedtert & the Medical College of Wisconsin Pay Your Bill site.
To pay for Medical College Physicians (Adult Practice) services before December 1, 2018, visit the Medical College of Wisconsin Pay My Bill site. Please note: Payments processed online will be posted to the patient account within 3-5 business days.
Mail Mail your payment with the top portion of the MCW billing statement in the envelope that is provided. If you do not have a billing statement, please send payments to the billing office address listed above. Can I make payment arrangements? Payment arrangements can be made by contacting our billing office Toll-Free at (844) 239-1939. What is my current account balance? Please note that your balance due may have changed since the date on your most current statement. If you have questions regarding your account balance, please contact the Customer Service Department for verification. What is your refund policy?
The Medical College of Wisconsin will process a refund within 30 business days once an overpayment has been verified on the patient’s account.
Questions regarding the refund policy can be directed to the Customer Service Department. Why do I receive statements from different billing addresses?
Effective December 1, 2018, services provided for Medical College Physicians, Community Physicians, Ambulatory Surgery Centers, and Froedtert Health hospital accounts will be combined on one statement. Looking for ways to pay your Froedtert & the Medical College of Wisconsin bill? Call 1 (800) 803-8155 or visit the Froedtert & the Medical College of Wisconsin Pay Your Bill site.
The Medical College of Wisconsin will continue to send statements for Medical College Physicians (Adult Practice) for services before December 1, 2018. Will you bill my health insurance? The Medical College of Wisconsin billing office submits health insurance claim(s) on the patient’s behalf. We also submit claims to secondary insurance carriers once primary insurance benefits have been resolved. Will my insurance cover services billed by MCW?
Please note that the insured (the patient), not the insurance company, is financially responsible for any balance due after claim and insurance consideration. We strongly advise the insured to understand the details and terms of their health insurance policy and to understand that an insurance plan may require pre-certification or referrals in order for payment to be made for services rendered.
Additionally, benefits may vary depending on the location where the service is being rendered.
Although the MCW billing office is knowledgeable about many insurance plans, the insured should contact their insurance company to obtain answers related to their health insurance policy. Who should I contact if there is a change in my insurance? For Froedtert & the Medical College of Wisconsin changes, please contact 1 (800) 466-9670. Will I have to pay prior to receiving services?
Payment may be requested prior to service.
- Co-payments required by your insurance company may be collected up front.
- Non-covered services: clinics may require special payment arrangements.
- Patients without insurance should plan to pay a deposit. The amount of the deposit can be obtained by calling a Financial Counselor at (414) 777-0530
Can I obtain an estimate for an upcoming service or procedure?
Fee estimates can be obtained by contacting our Financial Counselor at (414 ) 777-0530 or online at the Froedtert & the Medical College of Wisconsin Health Care Cost Estimation Service site. Alternative Links
To pay your bill, you may choose from these links:
Froedtert Health CEO Bill Petasnick Addresses Meaningful Use NOW Attendees
FAQ
What is the phone number for Froedtert West Bend billing?
You can make payment via check, money order, credit card, Apple and Google Pay. Customer service representatives are available to assist you at 800-803-8155: Monday – Thursday, 8 a. m. – 8 p. m. Friday, 8 a. m. – 5 p. m.
How to find a patient at Froedtert Hospital?
Campus Phone: You can call 414-805-5505 24 hours a day to talk to a live operator about the patient directory, questions about departments, directions to the hospital, and other general hospital information.
Does Froedtert have an app?
Manage your care from your couch. Get our app and use your Froedtert to sign in. Our two-step login provides an extra layer of security. After logging in, you can do the following: Make, cancel and view appointments.
Is Aurora better than Froedtert?
The 2024-2025 U. S. News & World Report Best Hospitals rankings were released this week and evaluates hospitals across the nation. The top hospitals in the Milwaukee area were the same as they were last year. Froedtert Hospital
How do I pay my Froedtert & the Medical College of Wisconsin bill?
Use the information below to pay your Froedtert & the Medical College of Wisconsin bill. Your MyChart account is the best way to make payments, see your statements, set up payment plans, and more! You can also use guest pay to make a payment without an account at MyChart – Pay as Guest.
Can I pay my Froedtert South bill online?
Bill Payment You can pay your Froedtert South Bill Online MyChart should never be used for urgent matters. The anticipated turnaround time for response to electronic messages is two business days. If you think you have an emergency or life-threatening health problem, call 911 or go to the emergency room of a nearby hospital.
How do I pay my Froedtert Bill?
Or pay on doxo with credit card, debit card, Apple Pay or bank account. How can I contact Froedtert about my bill? You can contact them directly by phone at 414-805-3666. I forgot my account balance.
What is a Froedtert South medical bill?
On your bill, there are charges from both Froedtert South Medical Group (for services from employed doctors) and Froedtert South (for hospital services). For services for children under 18, the person named as the responsible party on the patient’s registration form will be charged.
What if I have any questions about my Froedtert South Bill?
Call (855) 241-9952 or (262) 652-8259 or email [email protected] if you have any questions about your Froedtert South bill. com. To keep care accessible for our community, Froedtert South accepts most HMO, PPO and Medicare insurance plans.
Where can I find information about Froedtert & the Medical College of Wisconsin?
Visit froedtertsouth. com for more information. The care you get at a Froedtert Professional services are billed by The Medical College of Wisconsin. Facility fees such as supplies, equipment and support staff are billed by the hospitals.
