How to Pay Your Gas Bill in Chicago

Paying your gas bill in Chicago can seem complicated but it doesn’t have to be! This article will explain the different options Chicago residents have for paying their gas utility bills whether to Peoples Gas or another provider. We’ll go over online payments, phone payments, paying by mail, paying in person, and enrolling in automatic payments.

Who Provides Gas Service in Chicago?

The main natural gas utility provider in Chicago is Peoples Gas. They serve around 873,000 customers in Chicago. If you live within the Peoples Gas service territory in Chicago they will be your gas provider.

Some areas of Chicago receive gas service from Naperville-based Nicor Gas instead. You can check who your gas provider is on a recent bill. If you’re moving to a new address in Chicago, you can look up the gas provider by address on the Peoples Gas or Nicor Gas website.

Online Payments

In Chicago, the most common way to pay your gas bill is online. Here’s how to pay your Peoples Gas bill online:

• Go to www.peoplesgasdelivery.com and click on “My Account”
• Register for an online account or log in if you already have one
• Select “Make a Payment” and choose the account you want to pay
• Enter your payment details and submit the payment

You can also sign up for AutoPay to have your bill paid every month by your bank account.

To pay a Nicor Gas bill online, you would go to www.nicorgas.com and follow similar steps to log into your account and submit a payment

Online payments are free, fast, and you can easily see your payment history. It’s the best option for paying your gas bill!

Pay by Phone

You can pay your gas bill over the phone with both Nicor Gas and Peoples Gas.

To pay your Peoples Gas bill by phone:

• Call 1-866-556-6001
• Follow the prompts to enter your account number and access code
• Choose the “Make a Payment” option and follow the instructions
• Enter your payment details

To pay a Nicor Gas bill by phone:

• Call 1-888-642-6748
• Follow the voice prompts to enter your details and make a payment

The phone is a quick and easy way to pay when you don’t have time to go online and log in. However, there is a fee of around $2. 50 per phone payment.

Pay by Mail

If you want to mail in a payment for your Chicago gas bill, you can send a check or money order to:

Peoples Gas
PO Box 6330
Carol Stream, IL 60197-6330

Nicor Gas
PO Box 5407
Carol Stream, IL 60197-5407

Make sure to include your account number on the check so it’s properly credited. Allow 5-7 business days for your mailed payment to be received and processed. Paying by mail is reliable but slower than electronic payments.

Pay in Person

You can also pay your Peoples Gas bill in person at:

• Peoples Gas office at 130 E. Randolph Drive
• City of Chicago utility billing office locations
• CheckFreePay payment locations around Chicago

To pay a Nicor Gas bill in person:

• Visit a Chase Bank branch
• Pay at Ace Hardware stores
• Pay at Jewel-Osco customer service desks

In-person payments allow you to pay with cash or debit/credit card. There may be fees of $1 or more per in-person payment. Locate payment sites near you on your gas company’s website.

Enroll in AutoPay

The easiest way to avoid late payments on your Chicago gas bill is to enroll in AutoPay. This automatically pays your bill from your bank account each month.

To sign up for AutoPay with Peoples Gas:

• Log into your account online
• Go to Billing & Payment Settings
• Select AutoPay Program and enter your details

For Nicor Gas AutoPay:

• Access your online account
• Select Auto Payment under Payment Options
• Enter your bank account information

Once enrolled, you don’t have to think about manually paying your gas bill each month! Just make sure you have enough in your linked bank account by the monthly due date.

Seek Payment Assistance if Needed

If you are struggling financially and cannot afford your gas bill, both Peoples Gas and Nicor Gas offer payment assistance programs:

• Peoples Gas Sharing Program – Offers grants to qualifying low-income customers
• Nicor Gas Sharing Program – Provides bill payment assistance based on income eligibility

Contact your gas provider to learn about enrollment requirements for bill payment assistance if you are facing hardship.

Keeping Track of Gas Usage and Bills

To better understand your gas costs and stay on top of payments, make sure to:

• Provide regular meter readings to your gas company
• Review billing statements carefully each month
• Monitor your usage via your online account
• Contact customer service if you have billing questions
• Update your contact information if you move

Staying informed about your gas use and charges will make paying your Chicago gas bill much simpler.

Paying Your Gas Bill on Time Has Perks

By paying your Peoples Gas or Nicor Gas bill by the due date every month, you can:

• Avoid late fees, which can be 1.5% of your balance
• Prevent service disconnection
• Maintain a good payment history
• Qualify for budget or balanced billing programs

Pay your gas bill on time every month to keep service smooth and costs low. Good payment practices also help you establish positive utility account history if you buy or rent property in the future.

In the Chicago area, paying your natural gas bill to providers like Peoples Gas and Nicor Gas is easy when you know your options. Set yourself up for billing success by signing up for electronic or automatic payments. Seek assistance if you are struggling to afford your gas service. And pay your gas bill on time each month to avoid penalties. Knowing how to pay your gas utility charges in Chicago helps you take control of this necessary home expense.