Paying your JEA bill online is quick, easy, and frees you from the hassle of writing a check. You can even schedule a payment for a day when you plan to have extra funds in your account – like your next pay day.
If you don’t have an online account, you can register for one now – its fast and free! If youre already logged in, you can access Online Bill Payment just below your balance on your Account Dashboard.
Paying your JEA utility bill online is fast, easy and secure, even if you don’t have an online account set up JEA offers a convenient Guest Pay option that allows anyone to pay a JEA bill quickly without having to sign in or register This is perfect for renters, people paying bills for elderly relatives or friends, and anyone who just wants a quick and easy way to pay their bill online.
How Does JEA Guest Pay Work?
JEA Guest Pay allows you to make a payment by entering the JEA account number and providing the account holder’s name and address. You don’t need to login or have an account of your own
To use Guest Pay:
- Go to https://www.jea.com/guestpay/
- Enter the JEA account number for the bill you want to pay
- Enter the account holder’s name and address
- Enter payment information and submit payment
It’s that easy! In just a few clicks, you can pay a JEA bill online without having to sign up for an account or remember login credentials.
Guest Pay is great for:
- Renters – Easily pay your utility bills online without having an account in your name.
- Relatives and friends – Pay bills for elderly parents or friends without needing their login info.
- One-time payments – Quickly pay a bill without the hassle of creating an account.
- Anonymous payments – Pay a bill for someone else and remain anonymous.
As long as you have the JEA account number, anyone can pay the bill online in seconds.
Paying a JEA Bill for Someone Else
To pay a JEA bill for another person anonymously using Guest Pay, simply enter their name and address when prompted instead of your own. You can pay the bill and the payment will apply to their account without them knowing who made the payment.
This is useful if you want to help out a friend or relative with their utility bill but don’t necessarily want them to know. The payment will show up on their account as an “anonymous payment”, protecting your privacy.
Benefits of Paying Your JEA Bill Online
Paying your JEA bill online using Guest Pay offers many benefits:
- It’s fast – Make payments in seconds without having to set up an account.
- Secure payment – Payment page is encrypted for safety.
- Avoid late fees – Pay on the go before the due date.
- Payment history – Guest Pay keeps payment records for your reference.
- Environmentally friendly – Go paperless and avoid wasted paper bills.
- Access anytime – Pay bills 24/7 on any device.
Going online to pay bills is easier than mailing payments, saves time and gives you more control over managing payments.
What Payment Methods Does JEA Guest Pay Accept?
JEA Guest Pay allows you to pay JEA bills using:
- Debit cards
- Credit cards
- Electronic bank transfer payments
You can quickly and securely enter your payment information without having to log in or register.
Get Payment Help from Family and Friends
If you’re having trouble paying your JEA bill on time, you can use JEA’s unique Boost payment feature to get help from family and friends.
With Boost, JEA will generate a unique link that you can text or email to others. When your friends and family click the link, it will take them directly to the Guest Pay page where they can anonymously chip in and make a partial payment towards your bill.
The Boost feature makes it easy to request and receive payment assistance from people in your life. Multiple people can contribute any amount toward paying your total bill.
Sign Up for eBill to Go Paperless
For added convenience, sign up for JEA’s eBill paperless billing. You’ll get your bill delivered by email instead of mail. eBill is:
- Better for the environment – Go paperless
- Secure – Encrypted email delivery
- Convenient – Access anytime from any device
Over 150,000 JEA customers already use eBill to reduce clutter and have bills on hand 24/7. It’s easy to sign up through your online JEA account.
For Quick, Easy Online Payments, Choose JEA Guest Pay
JEA Guest Pay offers a fast, simple way for anyone to pay a JEA utility bill online without logging in. Perfect for renters, relatives, friends and anyone who needs to quickly pay a bill, Guest Pay allows you to securely pay in seconds using just the JEA account number. Go paperless with eBill and let Guest Pay handle the bill payments for you.
Using Your Bank Account
You can pay directly from your bank account.* You will need your banks routing number and your account number, which can be found along the bottom of a check. If you choose to pay online with your bank account, step-by-step instructions will walk you through the process of submitting your account information. You have the option to store your account and routing numbers securely in your account for easy payment each month, or, if you do not wish to store these numbers, simply enter the information each time you pay.
Your JEA Minute: JEA Guest Pay
How do I pay my JEA bill online?
Pay online with your bank account or credit/debit card. You can even schedule a payment for set-it-and-forget-it convenience. Your bill is always available to viewed in your jea. com account in a mobile-friendly layout, whether you are signed up for eBill or traditional mailed billing. Need more time? You can request an extension online in seconds.
Who can use JEA online payment service?
Customers who don’t have an online account but still want to pay online can use this method. You can also use this method if you are not the account holder but want to make a payment for a JEA customer. *.
How do I use JEA’s guest pay option?
It’s easy to use JEA’s Guest Pay feature! With Guest Pay, you can use a debit or credit card to pay for anything by entering a valid JEA account number. Customers who don’t have an online account but still want to pay online can use this method.
Can JEA help you pay your utility bill?
We know that sometimes you have to pay for things you didn’t plan on and could use some extra time or help to pay your bill. JEA has bill pay solutions and utility payment assistance for families and individuals struggling financially.
What are JEA’s bill pay solutions?
JEA offers bill pay solutions and utility payment assistance for families and individuals struggling financially. Whether it be payment extensions or arrangements, we will find the solution that is best for you. There are many reasons why your bill might be higher than usual, such as being at home more and the weather being hot.
Does JEA accept credit or debit cards?
JEA also accepts Visa, MasterCard, Discover and American Express-branded cards through our third-party vendor KUBRA®. SERVICE UPDATE: Beginning Sept. 30, 2024, JEA charges a vendor service fee for credit or debit card payments made over the phone or online. The fee is based on the table below.
