With Project Fi, we built our $10/GB “pay for what you use” pricing to put you in control of your phone plan and how much you pay for it. Bill Protection is the next step in that journey. It’s a new way to look at phone plans that combines the ease of our current pricing with the freedom of an unlimited plan.
Bill Protection gives you the peace of mind to use extra data when you need it. We’ll cap your call costs when you use more than 6 GB of data in a month. Based on how many people are on your plan, Bill Protection starts at different usage points. You can see how it would work for your group here.
If you’re a super heavy data user, you’ll experience slower data speeds in months when you’ve consumed more than 15 GB of data (less than 1% of current Fi users today). But as always, you’ll have the power to customize your plan, and you can opt out of slower speeds by paying $10/GB for your individual data usage above 15 GB.
And here’s the kicker: with Bill Protection you’ll never have to pay for unlimited data in months when you don’t actually need it. If you only use 1.4 GB of data, at the end of the month you’ll pay just $34 instead of $80. So no matter how much data you use, you can save money with Bill Protection every month.
Finally, Bill Protection still applies to all of the Project Fi goodies you love, including high speed data in 135+ countries, and data-only SIM cards to use in your laptop, tablet or car. If you’re traveling abroad, that means you can use all of the apps you need—there’s no need to stress about the extra data.
Bill Protection begins rolling out today to individual subscribers and group plans. If you’re a current Fi subscriber, you’ll see it appear on your next billing cycle. For those not yet signed up for Fi, we’re making it easier to try it out by offering up to $120 off some of our Fi-ready phones for a limited time.
Paying your monthly Google Fi phone bill is easy and straightforward when you know the steps. As a Google Fi customer, you’ll receive a bill each month outlining your service charges, data usage, device payments, taxes and fees. You can view and pay this bill through the Google Fi app or website.
This complete guide will show you how to bill Google Fi so you can learn how to
- Check your monthly bill details
- Understand the charges on your bill
- Add or update payment methods
- Set up autopay
- Pay your bill manually
- Get billing help and support
After reading, you’ll be a Google Fi billing expert!
Checking Your Google Fi Monthly Bill
The first step to paying your Google Fi bill is accessing it. You can find your bill in two places:
- The Google Fi app – Open the app and tap on the “Billing” tab.
- The Google Fi website – Go to fi.google.com and click “Billing” at the top.
Under “Bill summary,” you can see your total monthly fees in both places. If you tap or click on “See details,” you can see a list of all the fees.
Key charges shown on your Google Fi bill include:
- Service fee – This covers unlimited calls and texts. It’s a flat monthly rate.
- Data usage – You pay for each GB of high-speed data used.
- Device payment – If financing a phone, this is the monthly cost.
- Taxes & govt fees – Varies based on location and taxes.
- Other carrier charges – Any roaming charges from other networks.
Understanding what makes up your total bill amount allows you to monitor usage and minimize unnecessary fees when possible.
Adding or Updating Payment Methods
To pay your Google Fi bill, you need to have a valid credit or debit card on your account. Here’s how to add or update your payment method:
- In the Fi app or website billing section, select “Payment methods”
- Choose “Add payment method” to add a new card.
- To update an existing card, select “Edit” and make the changes.
- Enter your full card details and select “Save” or “Update” to finish.
You can have multiple cards on your Google Fi account and set one as the primary method. If the primary card fails for any reason, your backup card will be charged automatically.
Setting Up Autopay
The easiest way to ensure you never miss a Google Fi payment is to enable autopay. With autopay on, your monthly bill is paid automatically on the due date using your primary payment method.
To set up Fi autopay:
- Go to the Payments section in the Fi app or website billing.
- Toggle “Autopay” on.
- Confirm the primary card you want to use.
That’s it! Google Fi will now charge your card automatically each month. You’ll still receive a bill for your records.
Paying Your Bill Manually
If you prefer to pay your Google Fi bill manually, it only takes a minute:
- In the app or website billing, select “Pay now”
- Choose your payment amount – either the full balance or a custom amount.
- Select your payment method.
- Confirm and submit the payment.
Your bill must be paid by the due date to avoid any late fees or service interruption. The Google Fi app sends payment reminders as your due date approaches.
Getting Billing Help and Support
Hopefully this guide gave you a full overview of the Google Fi billing process. But if you ever have questions or issues with your bill, Fi offers several support options:
- Check the Google Fi help center for FAQs, how-tos, and troubleshooting.
- Post questions on the Fi user community forums.
- Contact Google Fi support by phone, chat, Twitter or email.
The Fi support team is available 24/7 to answer billing questions, help with payment issues and make sure you get the most out of your Google Fi phone service.
Google Fi | What are the Pros & Cons?
How do I pay my Google Fi bill?
The main credit or debit card on your Google Fi account is charged automatically with your bill 10 days after the monthly statement is made available. It’ll be marked “Preview – still finalizing” until you receive the email.
Is a Google Fi Bill mailed to me?
Google Fi bills will not be delivered in the mail. You can see your most recent statement at the top of the Google Fi website or app instead. Past statements are also available below. Expand a statement to see more details. (View a tutorial on how to view your billing statements on your Android or iPhone. ).
How can I obtain a copy of my Google Fi Bill?
When your bill is ready at the end of the billing cycle, Google Fi will send you an email with a copy of it. The statement is also available in the Google Fi app and on the website.
Is automatic payment mandatory for Google Fi?
Google Fi requires automatic payments. You prepay (charged at the beginning of your billing cycle) a monthly fee for unlimited calls and texts, based on the number of people in your plan. Learn how to update your credit card information.
Does Google Fi charge credit or debit cards?
Google Fi charges a single credit or debit card for account payments. If you have multiple cards in your account, you can set one as the primary card and another as a backup. Your primary card will be charged.
How do I add a Google Fi card?
To add a Google Fi card, open the Google Fi website or app, go to “Payment settings”, then select “Payment method” and “Add payment method”. Enter the card info, including the entire card number without any spaces or dashes, and select “Save”. Learn about Google Fi’s accepted payment options.
