How to Easily Pay Your Nicor Gas Bill by Phone

Getting your monthly Nicor Gas bill in the mail is a familiar routine for most customers. But when it comes time to pay that bill, writing and mailing a check can feel old-fashioned. Why not pay your bill with just a quick phone call instead?

Paying your Nicor Gas bill by phone is one of the fastest and most convenient payment options available. In just a few minutes on the call, your payment can be made securely without having to leave home.

In this article, I’ll explain step-by-step how to pay your Nicor Gas bill over the phone. I’ll cover what information you need, how the automated system works, payment methods accepted, and tips for a smooth payment experience.

Overview of Nicor Gas

First, a quick background on Nicor Gas. They are the largest natural gas distribution company in Illinois, serving over 2 million homes, businesses, and industry customers

Nicor Gas is responsible for maintaining gas pipelines, transporting gas to customers, and billing for usage each month. As your gas utility provider, they make paying your bill quick and easy through various options like phone payments.

When to Pay Your Bill by Phone

The phone payment system is available 24 hours a day, 7 days a week Normal business hours for speaking with a live agent are Monday to Friday, 7am to 6pm CST The call center is closed on major holidays.

I recommend paying at least 3-5 business days before your due date to ensure your payment processes in time. Your specific due date is printed on each monthly bill.

Paying past the due date can result in late fees being added to your account. So phone in your payment as soon as your bill arrives to avoid any late charges.

How to Pay Your Nicor Gas Bill by Phone

Paying by phone only takes a few minutes. Follow these steps:

1. Call 888-642-6748. This is the Nicor Gas customer service and automated payment line.

2. Select the “Pay Bill” option. This is option 2 in the automated menu.

3. Enter your 10-digit account number. This number is printed on your bill.

4. Enter the amount you wish to pay. State the payment amount clearly and slowly when prompted.

5. Select a payment method. Options include credit card, debit card, or check.

6. Provide payment details. Such as credit card number, expiration date, and security code.

7. Confirm payment. Verify payment details and authorization.

8. Receive payment confirmation number. This ensures your payment was received.

And that’s it – your bill is paid! The automated system securely processes your payment info. You’ll receive an email confirmation shortly after paying.

Payment Methods Accepted

When paying your bill by phone, Nicor Gas accepts Visa, Mastercard, Discover, American Express credit/debit cards, and electronic check payments.

However, some payment methods do have fees:

• Credit/Debit Cards – $4.95 convenience fee per transaction
• Electronic Check – $2.50 convenience fee per transaction

Just be aware these small fees apply when paying by phone. But the convenience and speed often makes it worthwhile.

Helpful Tips for Paying by Phone

To ensure a smooth payment experience, keep these tips in mind:

• Have your account number ready – this is needed to access your account.

• Call from a quiet area – this helps the automated system detect your responses.

• Speak slowly and clearly when prompted.

• Double check payment info entered – confirm account numbers, amounts, etc.

• Save the confirmation number – this provides proof of payment.

• Contact Nicor Gas with any questions during business hours.

Avoid Phone Payment Problems

To avoid issues when paying your bill by phone, beware of these common problems:

• Entering incorrect account numbers – double check this info is right.

• Background noise interfering – find a quiet spot before calling.

• Speaking too fast or unclearly – the system may not understand.

• Forgetting your confirmation number – save this to have proof of payment.

• Not recording the date paid – this helps track payments made.

With a little care taken, your phone payment process will be quick, easy, and problem-free.

View Payment History Online

In addition to paying by phone, you can also manage payments and view past bills through the Nicor Gas online customer portal.

After paying by phone, log into your account online to:

• Check payment history
• View previous statements
• Monitor gas usage

The portal provides 24/7 access to your account details and past payments. It’s useful for tracking and managing payments made by phone or other methods.

Pay Your Bill from Anywhere

As you can see, Nicor Gas provides a fast, convenient phone payment option for customers. Whether you’re at home, work, or on the go, paying your gas bill is quick and easy by phone.

So next time your Nicor Gas bill arrives, consider phoning in your payment. In just minutes, you can pay securely without writing checks, managing stamps, or leaving the house.

Pay your bill on your schedule and enjoy the ease and convenience of paying your Nicor Gas bill by phone!