How to Pay Your Public Storage Bill Online or In Person

Paying your Public Storage bill is easy and convenient through several methods You can pay online, through the mobile app, by phone, or in person at your storage facility This article will provide step-by-step instructions for the various payment options so you can choose the method that works best for you.

Online Account Payment

The easiest way to pay your Public Storage bill is by logging into your online account Here’s how

1. Go to PublicStorage,com and click on “Log In” in the top right corner

2. Enter your email address and password to access your account.

3. Click on “Payments” in the left sidebar.

4. Select the facility and storage unit you want to make a payment for.

5. Enter the payment amount and select a payment method. You can pay by debit card, credit card, or electronic check (ACH).

6. Enter your payment details and submit.

The payment will be immediately applied to your account balance. You’ll receive a confirmation email with your payment details. Log back into your account anytime to view your payment history.

Mobile App Payment

The Public Storage mobile app makes it easy to pay your bill from your smartphone or tablet. Follow these steps:

1. Download the Public Storage app from the App Store or Google Play Store.

2. Log into the app using your Public Storage account email and password.

3. Tap on “Payments” at the bottom of the screen.

4. Select the facility and unit to make a payment for.

5. Enter the payment amount and payment method.

6. Confirm your payment details and submit.

You’ll receive an instant payment confirmation that the funds have been applied to your account balance. The app allows you to set up autopay or make one-time payments anytime, anywhere.

Pay by Phone

However, if you’d rather talk to someone, Public Storage lets you pay over the phone for a small fee.

1. Call 866-444-4747 to reach the Public Storage payment center.

2. Give the representative your full name, the email address and phone number linked to your account.

3. Specify the facility location and unit number.

4. Provide your payment amount and credit/debit card details.

5. The representative will process the payment and email you a receipt.

This is a fast and simple way to pay your bill over the phone in just a few minutes.

In-Person Payment

You can also pay your Public Storage bill by visiting your storage facility in person. There are two ways to pay at the facility:

Pay at the Office

1. Go to the facility office during office hours (usually 9-5 on weekdays).

2. Let the facility manager know you want to make a payment.

3. Provide your unit number and name on the account.

4. Specify the payment amount and provide your credit/debit card or cash.

5. The facility manager will process the payment and provide a receipt.

Pay at the Kiosk

Many Public Storage locations have self-service kiosks available 24/7. Here’s how to use them:

1. Swipe your gate access card or enter your gate code at the kiosk.

2. Select “Make a Payment” and enter your unit number.

3. Specify the payment amount and insert your credit/debit card.

4. The kiosk will process the payment and dispense a receipt.

Paying at the kiosk is fast and convenient if the facility office is closed.

Payment Methods Accepted

Public Storage provides flexible payment options including:

• Credit Cards – Visa, Mastercard, American Express, Discover
• Debit Cards – With Visa, Mastercard, American Express, Discover logo
• Electronic Checks – Via your checking account (ACH)
• Cash – In person only

Review your payment history anytime by logging into your Public Storage account online or in the mobile app. Reach out to a facility representative if you have any questions or issues with your payments posting.

Troubleshooting Payment Issues

Sometimes payments can fail to process properly. Here are some troubleshooting tips:

• Log into your Public Storage account to verify the payment went through.

• Check with your bank or credit card company to confirm the payment was processed on their end.

• If the payment didn’t go through, call Public Storage at 866-444-4747 to provide proof of payment and resolve the issue.

• If you paid at the facility, provide your receipt to the facility manager as proof of payment.

• Check that you entered the proper facility location and unit number associated with your account.

Your Public Storage bill is easy to pay because there are several easy ways to do it: online, through the mobile app, by phone, or in person. If you can’t make a payment or have questions about your account balance, call Public Storage’s customer service line.