A Complete Guide to Paying Your Novant Health Bill Online

Dealing with medical bills can be confusing and stressful. As a patient of Novant Health, you have an easy online option to view and pay your Novant bills securely. This comprehensive guide will walk you through the entire Novant Health online bill pay process.

Overview of Novant Health Online Bill Pay

The Novant Health online bill pay system allows you to:

• View your billing statements
• Make one-time payments
• Set up recurring payments
• Go paperless
• Check payment history
• Pay multiple bills at once

You can pay Novant bills with a credit card, debit card, HSA card, or electronic check.

Online payments are fast, convenient, and reduce clutter from mailed paper bills. Below we’ll explore the online bill pay steps in more detail.

Accessing Your Novant Account Online

There are two main ways to access your Novant Health account online to view and pay bills

1. Using Your Bill ID

Your 12-digit Bill ID number is printed at the top of paper bills sent by Novant. To log in with this, enter the Bill ID and your date of birth at pay.novanthealth.org.

2. Search for Your Account

If you don’t have a recent paper bill with your Bill ID, you can search for your account by:

• Name and date of birth
• Account number
• Phone number
• Email address

Use the “Find Your Account” search bar at the top of the Novant bill pay website.

Once logged into your account, you’ll be able to view your billing statement, make payments, and manage payment settings.

Making a One-Time Payment

To make a one-time payment on your Novant bill, follow these steps:

1. Log into your account and click “View Bill”.

2. Review your balance due and scroll down to the “Make Payment” section.

3. Enter the payment amount and select a payment method:

   • Credit/debit card
   • HSA card
   • Electronic check

4. Fill in your payment details and submit the payment.

You’ll receive an email confirmation with your payment receipt. The payment will be applied to your account within 1-2 business days.

Setting Up Recurring Payments

For hands-off bill payments, you can enroll in recurring automatic payments through the Novant online system.

Follow these steps:

1. After logging into your account, click on “Payment Settings”.

2. Check the box to enable automatic payments and choose the date for payments to be processed each month.

3. Enter your payment method details.

4. Specify the amount for the monthly automated payments.

Once enabled, Novant will automatically charge your card or bank account for the set amount on the scheduled date each billing cycle. You’ll receive email notifications when payments are processed.

Recurring automated payments ensure you never miss a Novant Health bill payment.

Going Paperless

You can also opt-in to paperless billing when logged into your Novant account. This allows you to:

• Receive bill notifications by email
• Reduce clutter from mailed paper bills
• Access your bills digitally 24/7

To enroll in paperless billing:

1. Click on “Communication Preferences” in your account.

2. Select “Go Paperless” and enter your email address.

3. Agree to the paperless billing terms and save your preferences.

Going paperless with Novant Health billing makes managing your medical bills more efficient.

Payment History and Receipts

The Novant online bill pay system stores your payment history for easy reference. You can view:

• Payment amounts and dates
• Payment receipts
• Outstanding balances
• Recent billing statements

To access this information, log into your Novant account and click on “Payment History”. Refer back anytime you need bill payment details.

Paying Multiple Bills

If you have multiple outstanding Novant Health bills, you can view and pay them all from the same online account.

Once logged in, open each individual bill from the menu and enter payments as needed. This consolidates all your Novant bills in one place for simpler management.

Get Support from Novant

If you have any trouble with the Novant Health online bill pay system, call the billing support team at 844-266-7387. The team can also help with:

• Bill payment questions
• Setting up payment plans
• Financial assistance programs

Don’t hesitate to reach out to the Novant billing department for personalized support regarding your medical bills and payment options.

Conveniently Manage Medical Bills Online

Paying medical bills can be a hassle, but the Novant Health online bill payment system makes it fast and straightforward. Sign up for paperless billing, automatic payments, and simplify your healthcare bills today.