Patient First is a convenient walk-in urgent care provider found throughout the Mid-Atlantic region. If you’ve received medical services from Patient First, you likely received a bill that needs payment. Luckily, Patient First offers an online bill pay system to view balances and make secure payments remotely.
In this guide, we’ll outline the process for accessing your Patient First account, reviewing billing statements, making payments, setting up AutoPay, and more. Paying your Patient First medical bills online is quick and easy.
Access Your Patient First Account
The first step is logging into your online Patient First account. This can be done in a few ways:
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Go to payment.patientfirst.com and enter your account number and date of birth
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Download the Patient First app and log in
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Follow the payment link on an email statement
Once logged in you’ll see your outstanding balance recent visits, profile details, scheduled payments, and access to billing statements.
Review Itemized Billing Statements
One benefit of the Patient First online portal is the ability to view detailed billing statements. Statements contain visit summaries, itemized charges, insurance details, and accounting of any payments made.
Review statements closely to ensure all charges are accurate. You can also download or print statements for your records. Online access makes this faster than waiting for paper statements.
Statements are generated after your insurance finishes processing claims, typically within 30 days of your visit. You’ll receive an email when new statements are ready.
Understand Your Account Balance
When you log into your Patient First account your current balance will be prominently displayed. This shows the remaining amount you owe for recent services.
As insurance claims process and new charges or payments occur, your balance will update. Monitoring it online helps you stay on top of what is owed.
You can also view transaction history and scheduled payments that contribute to your overall balance. Understanding each component makes paying your bill easier.
Pay Your Patient First Bill Online
Patient First offers several convenient online payment options
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Credit/debit card – Visa, Mastercard, American Express, Discover
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Bank account – Pay directly from checking or savings account
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AutoPay – Set up recurring automatic payments
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Mail – Have a payment voucher sent to you
When paying online, payments are immediately applied to your account. You’ll receive an emailed receipt as well. Paying online avoids delays mailing paper checks.
Schedule One-Time Future Payments
Through your Patient First account, you can schedule a payment for a specific future date, such as payday. To schedule a payment:
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Select “Make Payment” and enter payment amount
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Choose “Make a One Time Payment on a Future Date”
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Enter the future payment date and payment method
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Review and submit the scheduled payment
The system will automatically process the payment on the designated date. You’ll receive reminders as the date approaches.
Sign Up for AutoPay
For hands-free bill payment, enroll in AutoPay through your Patient First account. With AutoPay, your balance will be paid automatically each month with the payment method you select.
To enable AutoPay:
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Click on “AutoPay” under the “My Account” menu
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Enter your payment method details
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Choose the date you want payments processed
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Review and submit your AutoPay enrollment
Set it and forget it! AutoPay ensures you never miss a payment deadline. Your account will be kept current automatically each month.
Receive Billing Emails and Alerts
Customize your notification preferences in your Patient First account settings. Email alerts can be sent when:
- New statements are available
- Payments are made or fail
- Your account balance changes
- An auto-payment is scheduled
Alerts help you stay informed about bills and avoid unexpected charges or late fees. Configure notifications that fit your preferences.
Get Billing Questions Answered
If you need help understanding charges or managing payments, Patient First offers several support options:
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Call billing services at 1-866-930-3301
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Email questions to [email protected]
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Chat live with an agent in your account
The billing team can explain insurance claims, payment options, account history, statements, and more. Reach out with any bill payment questions.
Benefits of Paying Online
Paying your Patient First urgent care bills electronically provides many advantages:
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Secure online account access 24/7
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View detailed statements and charges
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Make quick payments by card, bank account or AutoPay
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Receive email alerts and reminders
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Avoid late fees with automated payments
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Schedule future-dated payments
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Access billing help and support
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No paper bills, stamps, checks required
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Payments processed immediately
Manage Medical Bills with Ease
Don’t wait for a paper bill to pay your Patient First charges. Sign up for online account access to monitor your balance and make payments on your schedule. Convenient online bill pay removes hassles and ensures your account stays current. Take control of medical bills today!
A Career You Can Believe In —Patient First is Hiring
- 8am – 8pm, 365 Days a Year
- Walk-in, No Appointment Necessary
- Urgent Care for Routine Injuries and Illnesses
- Staffed by Physicians
- On-Site X-rays, Lab Tests and Prescription Drugs
- Primary Care Physicians for most Health Plans
- Occupational Health Services
- Most Insurance Accepted
How are patients protected from surprise medical bills?
FAQ
Is patient responsible for paying bills?
The person who needs medical care will have to pay for everything themselves if they don’t have insurance. If the patient does have insurance, the provider will check with their insurance company to see if the planned care is covered and to find out if there are any prior authorization needs.
What is patient payment in medical billing?
You may have already paid your provider or facility some money when you got the service or supply. This is called a “patient payment.” Payment due: The amount you still need to pay the hospital or provider for that bill, like a coinsurance or deductible.
Can you use Apple Pay at patient first?
Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account.
How do I pay my patient first bill online?
You can use Doxo to pay your Patient First bill online. You can use a credit card, debit card, or direct deposit from your bank account. Doxo is a safe and easy way to pay all of your bills from one account and reach your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
How does patient first payment work?
Patient First has teamed up with a safe payment system to make it easy for patients to manage and pay their medical bills online. Some of the best things about the Patient First online payment system are: You can quickly and easily pay your bill online, whenever you want, from anywhere;
How do I make a web payment for a patient?
Please enter your account number, payment amount, patient first name, patient last name, and patient date of birth in order to make a web payment for a patient. Then, click ‘Next’ to proceed with the payment process. For any inquiries, you can contact us. Don’t forget to read the Terms of Use, Privacy Statement, and Copyright information.
Does patient first pay for OON services?
Customer First will charge you for the visit when you get it and send your claim to your insurance company. Your insurer may reimburse some portion of your payment, depending on your health plan benefits for OON providers.
How do I create a new patient first account?
On the payment page, click “New users start here” under the login fields. Enter your Patient First account number, which is on your paper statement Click “Continue”. Fill in your personal details including name, email address, and phone number.
Who is patient first?
Patient First is a prominent health provider, dedicated to offering efficient healthcare services to patients. They prioritize quality care, prompt treatment, and convenient access to medical services. Pay: Drive EZ Maryland – E-ZPass Account Replenish Pay: Virginia Toll Roads – Elizabeth River Tunnels.
