Paying your water bill on time is important to avoid late fees and service interruptions. For Suez water customers paying your bill is easy if you know the different options available. In this comprehensive guide, I’ll walk you through the various ways to pay your Suez water bill from online payments to paying by phone or mail.
Online Payment
The easiest and most convenient way to pay your Suez water bill is online through the MyWater customer portal Here’s how to pay online
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Go to https://mywater.veolia.us/my-profile and log into your account. If you don’t already have an account, you can easily sign up on the website.
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You’ll be taken to your Account Summary page after logging in. You can see your past billing history and the amount you still owe here.
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To make a payment, click on the “Pay Bill” button. This will take you to the payment page.
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Type in the amount you want to pay on the payment page. You can either pay off the whole amount that’s due or just a portion of it.
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Select your payment method. You can pay with a credit card, debit card or electronic check.
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Enter your payment information and click “Continue” to finalize the payment,
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You’ll receive a confirmation page and email confirming your payment.
When you pay online, it’s quick, safe, and you can see your current account balance right away after the payment goes through. You should set up automatic monthly payments or reminders so you never forget when your bill is due.
Pay by Phone
If you prefer to speak with someone directly, you can pay your Suez water bill over the phone. Here are the steps:
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Call Suez Customer Service at 1-888-WEST-2O1 (1-888-937-8201)
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When prompted, select the “Pay Bill” option.
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You’ll need to provide your 10-digit account number and verify your address. Have your account information handy when you call.
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Inform the agent of the amount you’d like to pay. Again, you can pay the total balance or a portion of it.
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Provide your credit/debit card or checking account details to the agent to process the payment.
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Stay on the line until the agent confirms your payment has been applied to your account.
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A payment confirmation number will be provided at the end of the call for your records.
Paying over the phone provides the convenience of speaking with a customer service agent who can answer any questions you may have about your bill or account status. Just be aware that phone payments usually take 1 business day to process.
Pay by Mail
If you prefer to mail in a physical check or money order, here’s how to pay your Suez water bill by mail:
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Write your check or money order payable to your local Suez water company. Don’t forget to include your 10-digit account number on the check memo line.
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Mail your payment to the address printed on your water bill. Most Suez locations have a general PO Box address where payments are received.
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Allow 5-7 business days for your mailed payment to be received and processed by Suez. Payments sent near the bill due date risk arriving late.
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Always send your payment with the payment stub from your water bill, or include your account number on the check/money order.
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Once processed, the payment will be applied to your account balance. You can check your updated balance online or wait for your next bill.
Mailing in payments can take longer to process, so make sure to send them well in advance of the due date. I suggest paying a week early to be safe.
Pay in Person
Some Suez water customers have the option to pay their water bill in person at an authorized payment location. Here’s how it works:
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Locate an authorized payment center near you. Common locations include Walmart, CVS, 7-Eleven, Kroger and other retailers.
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Bring your paper bill with the payment stub to the payment center. The cashier will need your account number to process the payment.
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Choose your payment method. Most locations accept cash, checks, credit/debit cards and money orders.
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Retain your payment receipt as proof the payment was made. You can also log into your Suez account to confirm it was posted.
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In-person payments are usually posted to your account within 1-2 business days.
Paying in person requires finding a payment center in your area that accepts Suez payments. But it can be a helpful option if you prefer paying with cash or getting a paper receipt.
Pay Using the Suez Mobile App
For added convenience, the Suez Mobile App allows you to pay your water bill on-the-go. Follow these instructions:
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Download the Suez Mobile App from the App Store or Google Play Store.
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Log into the app using your MyWater account credentials.
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From the main menu, select “Pay Bill”
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Choose the account you want to make a payment towards.
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Enter the payment amount and select your payment method.
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The app will process your payment and provide confirmation when complete.
The Suez Mobile App makes paying fast and easy from anywhere. I recommend setting up push notifications so you get bill reminders straight to your smartphone.
Avoid Late Fees
To avoid late fees and service disruptions, always pay your Suez water bill by the due date printed on your statement. Due dates are typically around the 25th of each month. Any unpaid balances past the due date will incur a late fee, usually $10 or 1.5% of the overdue amount.
If your account becomes 60 days past due, Suez may issue a Shut Off Notice and interrupt your water service until the balance is paid in full. Make paying on time a priority to prevent expensive late fees and disruption to your household or business.
Get Payment Assistance
If you’re having difficulty paying your Suez water bill on time, payment assistance programs may be available:
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Payment Arrangements allow you to pay past due balances in installments over time. Call Suez to set up a payment plan.
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The Low Income Household Water Assistance Program (LIHWAP) provides bill payment aid to qualifying low income households.
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Additional local and non-profit assistance programs help customers in financial hardship avoid shut offs. Contact Suez for referrals.
Don’t let an overdue bill spiral out of control. Call Suez right away if you anticipate difficulty paying on time and they can suggest programs or arrangements to help avoid water service interruption.
Paying your Suez water bill doesn’t have to be a chore. Sign up for automated payments, use the mobile app, or call for assistance to stay on top of your payments. With multiple convenient options, it’s easy to keep your Suez account in good standing. Just remember to pay each bill by the due date and you can avoid unnecessary late fees.
I’m a customer in France and I want to pay my bill
SUEZ no longer operates drinking water activities in the United States following Veolias takeover bid for part of SUEZs activities in early 2022. If you were a customer of SUEZ in the US, please now contact Veolia.
To learn more about SUEZ, please go here.
Deltona Water Bill Pay System
Who can I contact if I was a Suez customer?
If you were a customer of SUEZ in the US, please now contact Veolia. To learn more about SUEZ, please go here. Suite doesn’t sell products from the company that used to be called “SUEZ Water Technologies.”
How do I create a Suez Water Account?
If you already have an account, you just need to login to the SUEZ Water site. SUEZ Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the SUEZ Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit.
Will Suez become Veolia?
In North America, SUEZ will become Veolia. Will my water service change? Will there be new people providing my water service? While Veolia is always interested in attracting new talent, generally the same dedicated, local staff will continue to work hard to deliver high-quality water to you each and every day.
What is Suez Water?
This page provides information about SUEZ Water. SUEZ North America provides water for more than 7. 5 million people living in all 50 states and Canada. Founded in 1869 as the Hackensack Water Company (of New Jersey), SUEZ North America serves residents of cities ranging in size from fairly large (Jersey City) to tiny (Portage, Michigan).
How do I Stop my Suez Water service in Hackensack?
Click here to fill out a Start Service Form. If you’re leaving Hackensack, you need to cancel your SUEZ Water water service so you don’t keep getting charged. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
Does Suez Water provide a consumer confidence water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires SUEZ Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
