As a Tuscaloosa resident, you have to pay your water bill every month. The city provides water services to homes and businesses, and making sure you pay on time keeps the service going. You can pay your Tuscaloosa water bill from home because it’s easy to do so online. This complete guide will walk you through the whole process.
Why Pay Online
The easiest way to make sure you pay your water bill on time is to do it online with the City of Tuscaloosa. Here are some key benefits:
-
24/7 access – The online payment system is available anytime day or night. You can pay on your schedule.
-
Avoid late fees – Online payments post to your account immediately, so you can avoid late fees as long as you pay by the due date.
-
Payment history – The online system stores your payment history securely so you can look back at past transactions.
-
Set up recurring payments so that your water bill is paid for you every month. One less thing to remember!.
-
Account management – In addition to paying your bill, you can manage your water account completely online.
How to Pay Your Water Bill Online
Ready to pay your Tuscaloosa water bill electronically? Follow these simple steps:
-
Visit the payment website – Go to https://www.tuscaloosa.com/pay-water-bill to access the online payment system.
-
To do this, you will need to enter your 10-digit account number and 4-digit customer number. Both numbers are printed on your monthly paper bill.
-
Select a payment method – Choose to pay by credit/debit card, electronic check, or other available option. Enter your payment details.
-
Confirm payment details – Carefully review the payment amount and account information before submitting.
-
Get a confirmation number – Print or save the confirmation page with your transaction number for records.
If you don’t know your account number, you can email [email protected] or call 205-248-5500 for assistance.
Payment Options
The City of Tuscaloosa offers several ways to pay your water bill online:
-
Credit/debit card – All major cards accepted, with a service fee applied by the provider. Most convenient for one-time payments.
-
Electronic check – Pay directly from your bank account with no service fee. Great for recurring payments.
-
Auto-pay – Set up automated monthly payments directly from your credit card or bank account.
-
Walmart Pay – Pay your water bill at any Walmart store or via the Walmart app. Take a bill with your account number.
-
Phone payments – Call the city’s automated phone payment system anytime to make a payment.
Account Management Tools
Your online account with the City of Tuscaloosa allows you to do more than just pay your bill. Take advantage of these handy features:
-
View real-time account balance
-
Access 12 months of payment history
-
Sign up for paperless billing
-
Update account and contact information
-
Monitor water usage and sewer charges
-
Request email bill reminders
-
And more!
Managing your account online ensures you always have the latest info at your fingertips.
Late or Disconnected Service
If your water service gets disconnected due to non-payment, paying your bill online will not automatically restore service. To have your water turned back on:
-
Pay any past due balance in full online or by phone
-
Call 205-248-5500 to schedule a reconnection appointment
-
Pay any additional late fees or penalties
Restoring disconnected service requires contacting the city’s billing department directly. Online payments alone will not reinstate service.
Customer Support
Don’t hesitate to reach out to the City of Tuscaloosa’s customer service team for any billing questions:
-
Email: [email protected]
-
Phone: 205-248-5500
-
Hours: Monday-Friday, 7am-5pm (closed holidays)
The friendly and knowledgeable representatives can provide payment assistance, account details, fee explanations, and any other support.
Paying your Tuscaloosa water bill online is fast, easy, and secure. By automating payments and staying on top of your account, you can avoid service disruptions and late fees. Use the City of Tuscaloosa’s website to pay right from home and manage all aspects of your account. Keeping your water services running smoothly is just a few clicks away.
City of Tuscaloosa Water Department Looks In House to Save Thousands
FAQ
How do I pay my water bill in Alabama?
We use First Billing Services for pay-by-phone eCheck, credit and debit card payments. To speak with a Live Agent, call (855) 270-3592. To use their Automated Payment System, call (888) 562-3451. First Billing Services will charge the following fees for this service.
How much is a water bill in Tuscaloosa?
The average Tuscaloosa consumer uses a 5/8″ water meter at a base rate of $12. 27 a month. Customers are charged $2. 996 per 100 CCF of water up to 2,500 CCF, water company representatives previously said residents never go above this amount.
How do I pay my DC water bill?
Credit Card: DC Water accepts credit card payments from your VISA, Mastercard, Discover Card or AMEX. You can pay online at My DC Water or call (202) 354-3600, 24 hours a day. People who pay in cash: You can pay your DC Water bill in cash at a number of Western Union locations.
