A Step-by-Step Guide to Paying Your UPS Bill

If you use UPS shipping services, you’ll receive regular bills for your packages, freight shipments, and other services. Paying your UPS bill quickly, accurately, and on time is important to avoid any late fees or service disruptions.

UPS offers several convenient online and offline options to view and pay your bill. In this comprehensive guide, we’ll walk through the various methods to pay your UPS invoice seamlessly.

Below are the key topics we’ll cover

• Accessing your UPS bill online
• Understanding UPS billing cycles
• Payment options and methods
• Setting up autopay
• Managing bills for multiple accounts
• Getting billing alerts and reminders
• Avoiding late fees
• Handling billing disputes

Follow these tips to streamline your UPS billing and never miss a payment due date again

Accessing Your UPS Bill Online

The fastest way to access your latest UPS bill is through the UPS website or mobile app.

To view bills online:

1. Go to ups.com and login to your UPS My Choice account

2. Under “Billing,” select “View Invoices & Pay”

3. Choose the account and date range to view bills

This allows you to view, download, or print your full UPS bill details going back up to 24 months. If you don’t have online account access, you’ll receive paper bills by mail.

Understanding UPS Billing Cycles

UPS bills weekly, every 2 weeks, twice a month, or monthly depending on your account volume. Higher shipment volume accounts typically get billed more frequently.

You’ll receive an itemized UPS bill listing all your package delivery charges, brokerage fees, fuel surcharges, and other services for that period.

Bills are due within 7-14 days from the billing date. The specific due date is printed on your UPS invoice.

Convenient Ways to Pay Your UPS Bill

UPS offers several payment options to choose the best billing method for your business:

• Online – Login to pay by eCheck or credit card through your UPS account

• Autopay – Set up recurring automatic payments from a card or bank account

• Phone – Call 1-800-823-7459 to pay with an agent or automated system

• Mail – Send a check or money order to the remittance address on your UPS bill

• In-person – Pay with cash, check or money order at authorized UPS locations

• UPS My Choice – One-time or recurring payments through this free UPS online platform

For more details, visit the UPS billing and payments overview page.

Setting Up Convenient UPS Autopay

Forgetting UPS bill due dates can lead to late fees and service issues. The easiest way to avoid this is enrolling in UPS autopay.

With autopay, your UPS invoices are paid automatically on the due date each billing cycle using your default payment method on file.

To setup UPS autopay:

1. Login to your UPS account online

2. Under Billing, select “AutoPay”

3. Enter your payment details and click “Authorize AutoPay”

Now your UPS account will deduct payments automatically each billing cycle. One less bill to worry about paying manually!

Managing Multiple UPS Accounts and Bills

If your business has multiple UPS accounts, you can link them together into a single UPS master account for simplified billing.

This allows you to:

• View all invoices in one place

• Make a single payment that applies to multiple accounts

• Set up centralized autopay across all accounts

Consolidating your accounts makes UPS billing administration much easier. Call 800-823-7459 to link your existing accounts today.

Receive UPS Billing Alerts and Reminders

To help avoid forgetting payments, UPS provides both email and text alerts related to your billing and invoices:

• Due date reminders – Get notified before your UPS bill due date

• Past due alerts – Receive texts and emails if your account becomes overdue

• Billing ready notifications – Get an email when your new invoice is ready to view

These free alerts ensure you never miss a UPS payment. Turn them on under “Notifications” in your UPS account.

Avoiding Late Fees and Account Suspension

Paying late can result in hefty UPS late payment fees. If your account remains overdue for an extended period, UPS may suspend services.

To avoid late fees and potential account suspension:

• Pay invoices early or on the due date

• Setup autopay for automatic on-time payments

• Leverage text and email billing reminders

• Contact UPS immediately about delayed payments to make arrangements

• Keep your billing contact info updated to receive past due notices

Staying current on UPS payments is crucial for avoiding penalties and maintaining your account in good standing.

Disputing Incorrect UPS Charges

If you notice incorrect, inaccurate, or fraudulent charges on your UPS bill, report it immediately to have the charges removed or adjusted.

To dispute UPS billing errors:

• Contact UPS billing support with details on the charges.

• Request documentation about the charges if you need additional details.

• Submit any evidence showing the charges are incorrect.

• Ask for a credit on your account to reverse any unfair charges.

UPS will investigate disputed charges and issue credits as appropriate. Resolve mistakes early to prevent unnecessary payments.

Tips for Streamlined UPS Billing Management

Managing UPS invoices doesn’t have to be a headache or lead to late fees. Use these billing best practices:

• Review charges on each bill for accuracy.

• Pay via UPS autopay to guarantee on-time payments.

• Consolidate multiple accounts into one master billing account.

• Turn on billing alerts to receive due date notices.

• Contact UPS with billing questions or disputes immediately.

With a few simple steps, you can master UPS billing administration for a seamless payment process every billing cycle. Sign up for convenient autopay options to spend less time worrying about bills and more time growing your business.