Staying on top of monthly bills can feel like a full-time job. Mailing checks, visiting payment centers and extra fees for paying online – who needs the hassle? Thankfully paying your Virgin Mobile bill by phone offers a fast and straightforward way to get it done.
In this comprehensive 2024 guide, I’ll walk through everything you need to know about paying your Virgin Mobile bill over the phone. No more stamps required!
Overview of Virgin Mobile Phone Payment Options
There are a few different ways to pay your Virgin Mobile cell phone bill over the phone.
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Call the automated Virgin Mobile payment line at 1-888-322-1122. This is available 24/7 for quick, automated bill payments.
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Speak to a Virgin Mobile customer service agent at 1-888-322-1122. Agents are available Mon-Sun 7am-9pm EST.
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Call *PAY (*729) from your Virgin Mobile phone. This connects you directly to the automated payment system.
The process takes only 5-10 minutes. You can pay using various payment methods over the phone.
Key Benefits of Phone Payments
Paying your Virgin Mobile bill by phone has these main advantages:
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It’s fast – Complete your payment in just a few minutes.
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Available 24/7 – The automated system is always available for payments.
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No extra trips – Pay right from the comfort of home.
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Multiple payment options – Use credit, debit, checking, and more.
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Payment confirmation – Get a confirmation number for your records.
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Avoid late fees – Pay on time and skip extra charges.
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Customer support – Speak to an agent if you need help.
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Short call times – Quickly complete automated payments.
Step-By-Step Guide to Automated Phone Payments
Follow these simple steps to pay your Virgin Mobile bill using the automated phone system:
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Call 1-888-322-1122 or *PAY (*729) from your Virgin Mobile phone.
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Enter your wireless phone number when prompted.
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Input your account PIN. If you don’t have one, you’ll be transferred to an agent.
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Select the payment amount option: current balance, minimum due, or other amount.
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Enter your payment method: credit/debit card, checking account, or Virgin Mobile account balance.
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Follow the prompts to enter your payment details and complete the payment.
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Write down the confirmation number at the end as proof of payment.
The automated process is quick, seamless, and helps avoid late fees.
Paying Your Bill by Speaking with an Agent
To pay your bill by speaking with a Virgin Mobile agent, follow these steps:
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Call 1-888-322-1122.
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Choose the option to speak with a customer service agent.
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When an agent comes on the line, explain that you want to make a bill payment.
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Have your wireless account number ready to verify your identity.
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Specify the amount you’d like to pay.
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Provide your payment method information when prompted.
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Obtain a confirmation number from the agent.
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Note the confirmation number in your records.
The agent can guide you through the process and answer any questions.
Payment Methods Accepted Over the Phone
You can pay your Virgin Mobile bill using various payment methods over the phone:
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Debit or credit card – Have your card number, expiration date, and security code ready.
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Checking account – Provide your routing and account numbers to draft from checking.
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Virgin Mobile account balance – Use available funds in your account if applicable.
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Virgin Mobile Top-Up card – Enter your top-up card number to pay.
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Cash – Pay with cash at authorized retail outlets. Ask the agent for details.
If you have your payment information on hand, you can pay quickly over the phone.
Helpful Tips for Paying By Phone
Keep these tips in mind for quick and seamless phone payments:
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Have your wireless number and account PIN ready when calling in.
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Pay a few days before your bill due date in case of processing delays.
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Ask the agent to enable recurring payments if desired.
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Set payment reminders on your calendar to avoid late fees.
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Note the confirmation number for your records and proof of payment.
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Opt for credit/debit payments to earn rewards points.
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Contact Virgin Mobile if your payment doesn’t process properly.
Why Paying by Phone Makes Life Easier
Paying bills takes time and can be a pain. Going to the payment center, mailing checks, keeping stamps on hand – who needs the hassle? Paying your Virgin Mobile bill over the phone provides convenience and saves time.
With automated or agent-assisted payments available 24/7, you can pay in just minutes from the comfort of home. Get immediate confirmation of payment for peace of mind. And avoid late fees by paying on time, even if you lost your paper bill.
Forget stamps and paper checks. Save gas money and time spent driving to a retail location. Let your fingers do the walking and simply pick up the phone to pay your Virgin Mobile bill quickly and easily. Ditch the hassles and pay your bill over the phone instead!
You can pay by Direct Debit, a debit or credit card, by cheque and by BACS
Just contact us. Have your bank account number, sort code and customer account number ready and we’ll take care of the rest, or you can download and complete a Direct Debit Mandate.
We can also help you if you want to change your Direct Debit or have another question.
We accept all major debit and credit cards apart from American Express. For security reasons, we can only accept card payments if you’re the cardholder.
You can call us on 0800 052 0800 to make a payment over the phone.
Cheques should be made payable to ‘Virgin Media Payments Ltd’. Please write your customer account number on the back of the cheque, attach your payment slip and pop it in the post to us at: Virgin Media Business, Business Payments, PO BOX 4459, Worthing, BN13 1XP.
BACS payments are an easy way to transfer money between accounts. When making a payment, your bank will ask for the following information:
- your account name (usually your company name)
- your invoice number
- Virgin Media Payments Limited Bank Account
- Virgin Media Payments Limited Sort Code
The Virgin Media Payment details can be found on the back of your invoice.
Your remittance advice
You can either email it to [email protected] or send it to:
Virgin Media Business – Business Payments PO Box 151 Sheffield S98 1HS
Please allow seven to ten working days for the payment to go through.
How To Pay Virgin Mobile Bill Online (2024)
FAQ
How can I pay my Virgin bill by phone?
How to pay over the phone. You can contact us by calling 0800 064 3777. You’ll need Your Account number and area reference number which you’ll find on your bill. Once you’ve made a payment, we can securely save your card details so that if you phone us again it’ll be easier for you to make a payment.
Can you pay at Mobile bill over the phone?
How can I pay my bill on my phone?
On your mobile device, open the Google Pay app . Tap Pay Bills. Type in the name of a biller. Make payment.
How to call Virgin Mobile?
Our Member Care reps will be happy to help you out. Call us at 1-888-999-2321 or 611 from your phone from 9 a.m. to 9 p.m. local time, Monday through Sunday, or chat with us live. If you’re not happy with your unresolved concern, feel free to ask to speak with a supervisor.
What information do I need to pay my Virgin Mobile bill?
To pay your Virgin Mobile bill, you’ll need the following details when using online or phone banking: Your 14-digit payment reference number, the Virgin Media Payments Ltd bank account number (23494314), and the Virgin Media Payments Ltd sort code number (20-13-42).
How do I pay my Virgin Media Bill?
You can use the following information to pay your bill through internet or phone banking: NOTE: If you’re using internet banking, you may need to first choose “VirginMedia (1)” as the company to pay. If you receive paper bills you’ll find your 14 digit payment reference on the back of page 1 of your bill.
What payment methods does Virgin Mobile accept?
Virgin Mobile accepts payments from credit cards, debit cards, and bank accounts. Follow the prompts to enter your payment details and submit the payment. You’ll receive a confirmation email with your payment details once the transaction is completed.
How do I pay my Virgin Mobile bill without a credit card?
In a pinch, you can pay your Virgin Mobile bill without a credit card or bank account using one of these alternative payment methods: Virgin Mobile Top-Up Card – Purchase a prepaid Top-Up card at retailers like 7-Eleven, Walmart, etc. Register the card to your account as a one-time payment.
How do I set up autopay on Virgin Mobile?
Autopay is a convenient set-it-and-forget-it option to pay your Virgin Mobile bill automatically each month. Here’s how to set up autopay: Log into your Virgin Mobile account. Under “Account Settings”, select Auto Pay. Choose your payment method – credit card or bank account. Agree to the Auto Pay Terms & Conditions.
What is Virgin Mobile’s Pay as you go service?
Phones like the HTC Desire C are part of Virgin Mobile’s Pay as you go service. If you add £15 to your Addict pay-as-you-go plan, you can get 3000 free texts, 1GB of data, and 5 free callback texts every month.
