Paying your water bill in Augusta, GA is easy and convenient with the city’s online payment options The city offers several ways for residents to pay their water, sewer, and stormwater utility bills online, whether you want to make one-time payments or set up recurring automatic payments This comprehensive guide will walk you through everything you need to know about paying your Augusta water bill online.
Signing Up for Online Payments
To get started with online bill pay in Augusta, you first need to sign up at the city’s website. Go to Pay Your Water/Sewer/Stormwater Bill Online and click on the “Pay Water/Stormwater Bill Online” button.
To finish the signup process, you’ll need to have your Augusta utility account number on hand. You can choose to get bills without paper once you’ve signed up, and you can set up automatic payments from your bank account or credit card. Every month, the city will let you know by email when your bill is ready to be seen and paid online.
Making One-Time Payments
If you don’t want to set up automatic payments, Augusta lets you pay your water bill online without having to sign up. Click on the “One-Time Pay for Non-Registered Users” link on the payment portal to make a one-time payment as a guest.
Keep in mind there is a $20 minimum for one-time guest payments made by credit card. You’ll need your Augusta utility account number and address to process the payment.
Setting Up Automatic Payments
For hassle-free water bill management, consider signing up for automatic payments through the city’s online system. This securely links your Augusta utility account to your bank account or credit card.
On the due date each month, the system will automatically deduct the amount due for your water/sewer/stormwater bill. You’ll still receive a detailed paper or electronic bill for your records.
To start automatic payments, download the “Easy Pay Form” on the online payment portal and submit it along with a voided check. It may take 1-2 billing cycles for auto-pay to take effect. You can cancel anytime by submitting the “Termination of Bank Draft Form.”
Payment Methods Accepted
Augusta offers several payment methods for online water bill pay:
- Credit Cards – Visa, MasterCard, American Express, Discover
- E-Checks – Direct withdrawal from checking or savings account
- Auto-Pay – Recurring payments from credit card or bank account
When you pay online through the city’s online payment system, there are no service fees at all. You’ll simply pay the amount due on your water bill.
Credit card payments are accepted for amounts from $20 to $500. E-checks through your bank account don’t have any minimum or maximum payment limits.
Online Account Management
Customers of Augusta Water can do more than just pay their bill through the website. You can also:
- View payment history
- Access monthly billing statements
- Update account information
- Sign up for paperless billing
- Request service disconnection
- Notify the utility of payment disputes
- Monitor water usage
Managing your account online with Augusta helps ensure accurate, timely billing and payments. It also reduces paper waste and clutter from mailed statements.
Getting Account Help
If you have any questions or issues with your Augusta water bill or online account, customer service reps are available by phone and email:
- Call 706-821-1851 Monday to Friday 8:30am – 5:00pm
- Email [email protected]
The billing office can help with account balances, payment processing, service changes, billing disputes, and any other utility account needs.
Convenience of Online Bill Pay
Paying your water bill online is a quick and easy process with Augusta’s payment portal and mobile app. Sign up for account access to view and pay your bill, monitor water usage, set up auto-pay, and more.
Online payments help you avoid mailing checks or visiting the billing office in person. And you’ll have 24/7 account access from your computer or mobile device. Augusta offers a modern, efficient platform for utility customers to manage their water service bills and payments.
LEARN HOW ONLINE BILLING AND AUTO-PAY CAN SIMPLIFY YOUR LIFE!
We offer three ways to pay your bill:
- You can pay online with PayPal, a credit or debit card, or a direct ACH payment from your bank account. This is the easiest and most environmentally friendly way to pay. With Auto-Pay, we’ll take care of your payment for you, so you never miss a due date. To view and pay your bills online, it’s easy to set up an account. See below for options and fees, and watch the video on the right to see how simple it is.
- By Mail: All of our customers get paper bills at first, unless they choose to “go paperless.” On every bill, there is a return envelope for a check, or you can pay in person (see below). Here is a guide to reading your paper bill.
- Bring a check or cash to our office in person between 7 a.m. and 4 p.m., Monday through Friday. You can also put a check in our mail drop at any time after business hours.
Most of the Greater Augusta Utility District’s bills are sent out every month. Hallowell and a few sewer-only customers are the only ones who get bills every three months.
Contact the office at (207) 622-3701. Before you call, please have your account information available. You can also email us suggestions or comments at any time.
New Augusta water bill rates to be discussed
FAQ
What is the phone number for Augusta utilities pay water bill?
If you have any questions or would like more information regarding the payment, please contact the Augusta Utilities billing office at (706) 821-1851 between 8:30 am and 5:00 pm.
Who provides water to Augusta, GA?
Augusta Utilities provides water and wastewater service in Augusta and Richmond County. Water lines serving industrial sites are up to 20”, with a capacity of 38 million GPD.
How do I pay my city of Augusta (GA) Bill?
See our FAQ pages to learn more about doxo. Pay your City of Augusta (GA) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Doxo is a safe and easy way to pay all of your bills from one account and reach your financial goals.
How do I pay my Columbus water works (GA) Bill?
doxo processes payments for all Columbus Water Works (GA) services, including Water & Sewer and others. WOW! Pay your Columbus Water Works (GA) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
Can I pay my city of Augusta (GA) Bill through doxo?
Yes, you can pay your City of Augusta (GA) bill through doxo. com. This includes traffic and parking tickets, and municipal taxes among other services. Can I check my payment history for City of Augusta (GA) on doxo. com? Yes, you can review your payment history for City of Augusta (GA) on doxo. com.
What happens if I don’t pay my Augusta utilities bill?
You must continue to pay your bill until you receive a bill stating “Bank Draft – Do not Pay!” The Authority will remain in effect until Augusta Utilities is notified by you in writing to cancel it in such time as to afford Augusta Utilities and The Financial Institution a reasonable opportunity to act on it.
What does the city of Augusta (Ga) do?
The City of Augusta, GA, is a government entity that serves the community of Augusta. It provides tax-related services and other public utilities to maintain the area’s economic welfare and citizen well-being. Common questions, curated and answered by doxo, about paying City of Augusta (GA) bills.
