At Calcasieu Water Works District 1, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.
Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs…Payment Options…
Paying your water bill is a necessary task as a Lake Charles resident or business owner. But writing and mailing checks can be time consuming and inconvenient. The good news is that the City of Lake Charles offers a way to pay your water bill quickly and easily online. Read on to learn how online bill pay works and the benefits it provides.
Online Water Bill Payment in Lake Charles
The City of Lake Charles allows residents and businesses in the Lake Charles area to pay their city water bills through a secure online payment portal.
To pay your Lake Charles water bill online, you simply:
- Visit the online payment website
- Enter your 10-digit water account number
- Enter your payment amount
- Submit payment using a credit/debit card or e-check
Once submitted, your payment is processed immediately and applied to your water account typically within 1 business day.
The online bill pay system is available 24/7, so you can pay your water bill anytime it’s convenient for you.
Benefits of Paying Your Water Bill Online
Paying your Lake Charles water bill through the online portal offers a number of benefits:
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It’s fast – Make secure payments in just a few minutes
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It’s convenient – Pay anytime, anywhere via web or mobile device
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Saves time – No more writing checks, managing stamps, mailing envelopes
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Payment tracking – Get instant payment confirmation and receipts
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No late fees – Schedule payments to avoid missing due dates
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Go paperless – Stop receiving mailed paper bills
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Secure – Data protected through encryption and security measures
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Multiple payment methods – Use credit cards, debit cards or e-checks
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Access payment history – Look up past bills and payment details
With online bill pay, you can take care of your water bill quickly and avoid the hassles of traditional mail payments.
Other Ways to Pay Your Water Bill
In addition to online payments, the City of Lake Charles also allows you to pay your water bill through:
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Mail – Send check payments to PO Box 1727, Lake Charles, LA 70602
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In person – Pay at the office at 1155 Ryan St, Lake Charles
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Drop box – Use the after hours drop box at 1155 Ryan St
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Phone – Call 1-337-545-2999 to pay by credit/debit card
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Auto-pay – Enroll to have payments automatically deducted from your bank account
No matter which option you choose, be sure to pay your water bill by the due date listed to avoid late fees. Online bill pay makes it easy to stay on top of your payments each month.
How to Sign Up for Online Bill Pay
Ready to start paying your Lake Charles water bill online? Signing up for online bill pay is easy and only takes a few minutes.
Follow these steps to enroll:
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Have your 10-digit Lake Charles water account number ready
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Go to the online payment website
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Select “Enroll Now”
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Enter your account number, email, phone number and other details
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Create a secure username and password
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Read and accept the terms and conditions
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Select a payment method to use for future transactions
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Confirm your enrollment
Once you complete enrollment, you can immediately start paying your water bill online using your new credentials. Be sure to bookmark the payment site for quick access going forward.
You can also download the mobile app to pay bills on your phone or tablet. Just search for “City of Lake Charles” in the App Store or Google Play.
Avoid Late Fees on Your Water Bill
To avoid getting hit with late fees on your Lake Charles water bill, be sure to:
- Pay your balance in full by the due date
- Enroll in autopay or schedule payments in advance
- Update your contact details if you move
- Monitor your usage for abnormal increases
- Contact the city immediately if you need an extension
The City charges a 10% late penalty fee on any overdue water account balances. Paying online helps you easily avoid any unnecessary fees.
Contact the City for Water Bill Help
If you have questions about your water charges, need copies of statements, or are experiencing financial hardship, contact the Lake Charles Water Department for assistance:
- Phone: 337-491-1487
- Email: [email protected]
- Office: 1155 Ryan St, Lake Charles, LA 70601
The water billing staff can explain your charges, make payment arrangements, stop service for nonpayment, and more.
Pay Water Bills Quickly Online
Paying your Lake Charles water bill online through the City’s secure payment portal allows you to easily view and manage your account anytime, anywhere. It saves time and effort compared to traditional mail payments. Sign up for online bill pay today to have quick access to your account and avoid late water bill fees.
Pay Water and Sewer bills online
Does Lake Charles accept partial water bill payments?
Water bills must be paid in full every month to the City of Lake Charles. Part payments are not accepted. Your balance must be paid off monthly to avoid late penalties. If you’re having a hard time paying, ask the city if there are any payment plans you can work out.
How do I pay my Lake Charles water bill?
Each month, your Lake Charles water bill tells you what you need to pay and when. Key fees: The City of Lake Charles sends out bills that need to be paid every 10th of the month. Late fees apply after the due date. For quick and easy payment of your Lake Charles water bill, visit the city’s website.
How do I pay my utility bill in St Charles?
You can also pay your utility bills online with the Payment Service Network (PSN), which you can get to through the St. Charles City website at www. stcharlesmn. org or by calling 1-877-885-7968. People should not put cash in the drop box; instead, they should send a money order or cashier’s check.
