Paying Your Water Bill in Pompano Beach: A Quick Guide

If you’re a resident or business owner in Pompano Beach, Florida, paying your monthly water bill is easy with the city’s available options. In this guide, we’ll walk through everything you need to know about paying your Pompano Beach water bill correctly and on time.

Understanding Your Water Bill

When you receive your monthly bill from the City of Pompano Beach Utilities Department, it contains important details like:

• Account number – Needed for payment reference
• Service address – Verify it’s correct
• Billing date – Shows when bill was issued
• Due date – Payment deadline to avoid late fees
• Meter readings – Used to calculate usage charges
• Water usage – Gallons used during billing period
• Itemized charges – Service fees, utility taxes, etc.
• Amount due – Total payment due for that month

Reviewing these details ensures you understand what you’re being billed for. Now let’s look at payment options.

Pay Online

The easiest way to pay your Pompano Beach water bill is online through the city’s secure payment portal, First Billing. You’ll first need to register your account.

Once registered, you can log in anytime and click “Make Payment” to pay your water bill Enter your payment info and amount due Your payment will instantly process.

Online payment is fast, convenient, and allows you to avoid lines. You can also set up autopay for recurring payments from your bank account.

Pay via Mobile App

In addition to the website, First Billing offers a mobile app for iOS and Android. Search for “First Billing” in your device’s app store.

The app allows you to securely access your account, view billing history, and make one-time or recurring payments on-the-go. Just register your account in the app first.

Pay by Phone

Call First Billing’s toll-free automated payment line at 1-877-590-1217 to pay your Pompano Beach water bill over the phone

Follow the prompts to enter your account number and payment amount. You’ll then need to enter your debit/credit card or bank account details to process the payment.

Pay via Text

You can also make a one-time payment by texting a keyword to First Billing at (305) 494-5942.

For example: Text “paypbfl” to get instructions for paying your water bill via text with your credit/debit card on file. Very quick and easy.

Pay by Mail

Mail your water bill stub along with a check or money order to:

City of Pompano Beach
Utility Billing
PO Box 1300
Pompano Beach, FL 33061-1300

Make sure your mailed payment is received by the due date to avoid late fees. Allow 3-5 business days for delivery.

Pay in Person

Bring your water bill and payment to the Utility Billing office at City Hall (100 W Atlantic Blvd) during business hours:

Monday – Friday
8AM – 5PM

The office accepts cash, checks, money orders, and credit/debit cards for bill payment at the front desk.

Avoid Late Fees

Pompano Beach charges late fees if your water bill is not paid by the due date printed on your bill, typically around the 25th of the month.

Avoid late fees by paying early online, through the mobile app, by phone, by mail, or in-person. You can also set up autopay through First Billing to ensure on-time payment.

Set Up Recurring Payments

For hassle-free water bill payments, set up automatic recurring payments through First Billing’s online portal or mobile app.

Your bill amount will be automatically paid from your preferred payment method on the due date each month. One less thing to remember!

Enroll in Budget Billing

Consider enrolling in the city’s Budget Billing program to receive a fixed bill amount each month based on your annual usage.

This makes budgeting easier by avoiding seasonal spikes in your water bill. Contact the Utility Billing office to enroll.

Get Payment Assistance

If you’re struggling to pay your water bill on time, Pompano Beach has programs to help qualified applicants:

• Low-income payment plans
• Hardship extensions
• Special assistance funds

Contact the Utility Billing office at (954) 786-4637 to learn more about available bill payment assistance options. Don’t let an unpaid bill jeopardize your service.

Update Billing Address

If you need to update the address on your water bill account, you must fill out a Utility Service Application form in person at the Utility Billing office.

Proper photo ID will be required to change your address on file. This ensures accurate billing and service records.

New Service & Deposits

To open a new water account in Pompano Beach, you’ll need to visit the Utility Billing office and provide:

• Photo ID
• Proof of property ownership/lease
• Social security number
• Deposit payment

A refundable deposit based on meter size is required to establish new water service in your name. The deposit will be credited back after 1 year of timely payments.

Final Bills Upon Move Out

Notify the Utility Billing office at least 3 days before you move out of a Pompano Beach property to have the water meter read and finalize your account.

Provide your forwarding address so they can send your final bill. Payment must be received within 15 days to avoid further fees. Consider autopay to ensure your final bill is paid on time.

In Summary