Paying your water bill online is the most convenient way to stay on top of your payments to the City of Youngstown Water Department. In this comprehensive guide we’ll walk through everything you need to know about paying your Youngstown water bill online.
Overview of Paying Online
The City of Youngstown offers several options for customers to pay their water bills online. You can make one-time payments via credit card or checking account, set up autopay to have your bill paid automatically each month, or manage payments through an online account.
The City of Youngstown website makes it easy, safe, and quick to pay online 24 hours a day, seven days a week. Aside from that, it lets you see your current charges, your payment history, sign up for paperless billing, and more.
Below we’ll outline the step-by-step instructions for each online payment method,
One-Time Credit Card Payment
If you just need to make a single water bill payment, the fastest option is to pay by credit card. Here’s how:
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Go to the City of Youngstown Water Department website.
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Click on the “Pay Online” button.
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On the payment portal, select “Make a One Time Payment”.
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Enter your 12-digit account number and the service address zip code.
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Click “Continue”.
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Enter your credit card information and complete the payment.
After the transaction goes through, you’ll get an email with a confirmation number and receipt. It’s that simple!.
One-Time Payment from Bank Account
You can also use your checking or savings account to pay your water bill all at once. Here are the steps:
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Go to your bank’s website and log into online banking.
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Select the option to make a payment to a company or biller.
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Search for “Youngstown Water” as the payee.
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Enter your 12-digit account number and the payment amount.
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Confirm the details and submit the payment.
This will initiate an electronic transfer from your bank account to the City of Youngstown Water Department, just like paying any other bill online.
Set Up Automatic Payments
For hassle-free water bill payments each month, sign up for auto-pay through InvoiceCloud. This securely connects your Youngstown Water account to your credit card or bank account.
Here’s how to enroll:
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Go to www.invoicecloud.com/youngstownwater.
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Click Sign Up and enter your account details.
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Choose a payment source to link to your account.
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Review and accept the terms and conditions.
Once everything is set up, your water bill will be paid automatically every month on the due date from then on. You’ll get an email every time a payment goes through successfully.
Create an Online Account
For the most control over your water account, sign up for an online account through the City of Youngstown website:
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Go to youngstownohio.gov/water_payment and click on “Manage Your Account”.
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Select the option to create a new user account.
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Enter your account number, email address, and create a password.
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Agree to the terms of use.
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Verify your email address.
Once your account is created, you can log in anytime to:
- View up-to-date account balance and water usage
- Make one-time payments
- Set up recurring auto-pay
- Sign up for paperless billing
- Check payment history
- Update account and contact information
- And more!
Having an online account makes managing your Youngstown water bill payments smooth and convenient.
Pay by Phone
If you prefer to speak to a customer service representative, you can pay your water bill over the phone.
Simply call (330) 742-8749 and select option 8. You’ll need to have your 12-digit account number and service address handy.
Follow the prompts to make a payment by credit card. A Spanish language option is also available on the phone menu.
Pay by Mail
To pay your water bill by physical check or money order, follow these steps:
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Make the check or money order payable to Youngstown Water Department.
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Write your 12-digit account number in the memo line.
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Mail to:
Youngstown Water Department
PO Box 94612
Cleveland, OH 44101-4612
Be sure to allow 3-5 business days for mailed payments to be received and processed.
Pay in Person
You can also pay your water bill in cash, check, or credit card at the Youngstown Water Department’s customer service office:
Youngstown Water Department
26 S Phelps St
Youngstown, OH 44503
Office hours are Monday-Friday 9AM to 3PM. Bring your current water bill and payment for efficient service.
Avoid Late Fees and Service Disruption
To avoid late payment penalties and potential water service interruption, be sure to pay your Youngstown water bill by the due date each month. Online payments give you 24/7 access to manage your account and payments.
Sign up for an online account or autopay to simplify water bill management. And take advantage of the convenience of paying online anytime from your computer or mobile device.
How to Read Your Meter
If you know how to read your water meter, you can keep track of how much water you use and find leaks. Reading your meter on a regular basis is an important water conservation tool.
Your water meter reads exactly like a car odometer. Read all the numbers from left to right.
Meter readings can be obtained only from the water meter – not the outside touch-read. The outside touch-read does not display your meter reading. It only transmits electronic code to a handheld receiver. This eliminates the room for human error.
You can calculate the difference between readings to determine the volume of water used. Your bill shows usage in terms of 100 cubic feet or 1 CCF.
- 748 gallons = 1 CCF (100 cubic feet)
- To find out how many gallons were used, multiply the number of CCF by 748.
- Example: 12 CCF x 748 gallons = 8,976 gallons
- Remember that the date you check your meter may not be the same as the date you bill for.
Make sure all faucets and appliances that use water in your home are shut off.
Your meter will have a triangular or round disc that is called a “leak detector”.
This detector rotates when water is passing through the meter. If you see the detector moving, even if it is moving very slowly, this means there is water being used in the home. Even slow leaks can become very costly over a period of time.
Another way to check for leaks is to write down the numbers and location of the dial indicator. Do not use any water for at least 2 hours, then read the meter again. If the numbers have changed, you may have a leak and should investigate further.
Many customers often ask “If my water bill is too high, is my meter bad?” A meter is a mechanical device much like a motor. However, after many years of service, meters may record less than the actual amount used. It is rare for a meter to register “high” or “fast”. After time, the device slows down until it will not function any more, completely stops and a meter change-out is necessary.
Ohio Meter Tampering Law
In accordance with the Ohio Revised Code Section 4933, 19(c), The Youngstown Water Department is required to notify customers annually of the Ohio Meter Tampering Law. A meter tampering law was made by the Ohio Legislature to punish the few dishonest customers who do mess with meters or service equipment. Most customers would never do this. The Ohio Meter Tampering Law says that tampering is when someone messes with, damages, or gets around a meter or service equipment to change the reading on the meter to show less water use. Showing that a water meter was tampered with or reconnected is enough proof to show that the customer did it, according to the law.
Violators of the law may be sentenced to a maximum of five years in jail, and/or fined up to $2,500.00. In addition, violators must pay for the value of the water used and the cost of repairs or replacement of equipment.
You may obtain a hearing by submitting an online Dispute Your Bill form (see below) or in writing:
Youngstown Water Department Attn: Collection Supervisor 26 South Phelps Street Youngstown, OH 44503
You will then be notified of the time and place of the hearing. You have the right to inspect all Youngstown Water Department records regarding your account prior to your hearing. A hearing may not be requested for the sole purpose of preventing the disconnection of water service.
You may be represented by an attorney and you may present your own evidence if you so choose. Your water service will not be disconnected for the disputed amount while the hearing is pending. However, you MUST remain current on subsequent billings or you will be subject to collection action up to and including disconnection of service. After the hearing, the final decision of the hearing officer will be rendered and confirmed to you in writing. The decision of the hearing officer shall be binding upon all parties.
Pay your Peel water bill online; anywhere, anytime
FAQ
What is the phone number for Youngstown water bill payment?
Pay by Phone Make a one-time payment on your Credit or Debit Card. Call (330) 742-8749 – Option 8 (Spanish language available).
Can I pay my water bill online in Greenville MS?
People who get their water from Greenville Water Works can now pay their bills online with a credit card, debit card, or eCheck 24 hours a day, seven days a week. This service is provided through Pay N Seconds, a third party payment processor, specializing in secure bill payment options.
How do I pay my water bill in Texas?
Pay Online It takes 2 minutes to fill out and you just need your account number and pin number to set up. Enjoy the convenience of paying your bill online. Available 24/7, Texas Water Utilities’ online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour.
Can I pay my water bill online in Youngstown Ohio?
Customers will still have the option to pay their bill through mail or in person. The online bill system is expected to be available October 1. 21 News Anytime, Anywhere. YOUNGSTOWN, Ohio – Youngstown water customers will soon be able to pay their bills online. On Wednesday, city leaders saw how the new system will work.
How do I pay a bill in Youngstown?
You can also mark your calendar with the due date each month as a reminder. The City of Youngstown offers several convenient payment options: Online – Pay by credit/debit card through the online payment portal. Create an account with your account number. By Phone – Call 330-742-8749 anytime to pay over the automated phone system using your card.
How do I create an eSuite Youngstown Water Department account?
eSuite Youngstown Water Department Account Management Confirm account Provide the following information to create an account. * Account Number Including any dashes (ie. 002923-001) * Last Name Your full last name © 2023 City of Youngstown.
How do I register a youngstownwater account?
Go to www. invoicecloud. com/youngstownwater to register. (Automatic deductions not available for customers currently on Payment Plan) Call (330) 742-8749 – Option 8 (Spanish language available). Have your Account Number and Service Address (House Number only) available. Follow the automated attendant prompts.
What happens if I don’t pay my Youngstown water bill?
Youngstown water bills are mailed out monthly and are typically due around the 18th of each month. The exact due date is printed on your individual bill. Any bill not paid by the due date will incur a 5% late penalty charge. If you don’t pay your bill for 60 days after the due date, your water service could be cut off.
Does Youngstown have water?
Having access to clean, reliable drinking water is something most of us take for granted As a Youngstown resident, your water is supplied by the city’s Water Department Read on to learn more about your local water service and the various ways you can pay your monthly water bill conveniently and on time.
