How to Pay Your Cricket Wireless Bill by Phone

Cricket Wireless makes it easy to pay your monthly wireless bill quickly by phone You have a couple different options to complete a payment and keep your account in good standing

Pay by Automated System

The fastest way to pay your Cricket bill by phone is through the automated *PAY system. Simply dial *PAY (*729) from your Cricket device. You’ll be prompted to enter your phone number and the payment amount.

Then just have your credit, debit card, or Cricket refill card ready to enter the details. The automated system securely processes the payment to your account. It’s available 24/7 and typically takes just a couple minutes start to finish.

Here are some key tips for paying via the *PAY automated phone system

• Call from the Cricket phone you want to make the payment for. Entering your wireless number associates the payment.

• Have your payment method handy – you’ll need to enter the card number, expiration date, and security code.

• You can pay any amount up to your current bill balance. Payments post instantly.

• If you only have a refill card, the system will apply the full card amount as a credit on your account to deduct from your bill.

• For debit/credit card payments, you can use Visa, Mastercard, American Express, or Discover cards.

• You’ll receive a confirmation number at the end to document your payment.

The *PAY automated service is free to use and available anytime without having to wait on hold or speak with a representative. For a quick and easy phone payment option, it can’t be beat!

Call Cricket Customer Support

You can also make Cricket bill payments over the phone by calling Cricket Customer Support at 1-800-274-2538. When you call, select the billing and payments menu option.

A customer service agent will assist with taking the payment information and processing your transaction. This option works if you:

• Prefer talking through your payment with a live representative.

• Have an extensive billing question in addition to making your payment.

• Need to set up a payment plan arrangement to pay your balance over time.

• Want to use a payment method like PayPal or a Cricket gift card.

• Are calling from a landline or phone not on your Cricket account.

While you may wait on hold and take a bit more time than the automated system, calling Customer Support gives you more flexibility in payment options and the ability to discuss your account.

Here are some tips for paying your Cricket Wireless bill with a live agent:

• Have your wireless account number, balance due, and preferred payment method handy when you call. This makes the process faster.

• Write down the confirmation number at the end for your records.

• Ask about ways to lower your monthly bill if it has become unaffordable.

• Set up autopay or payment reminders to avoid late payments in the future.

• Inquire about financial assistance programs if you are facing financial hardship.

• Request to speak to a supervisor if you feel your questions are not fully answered.

• Take notes on anything important the agent tells you about your account status or next bill cycle.

Calling Cricket customer support is ideal if you want personalized service when making a payment. Just remember wait times may be longer during peak hours.

Other Ways to Pay Your Cricket Bill

In addition to paying by phone, Cricket offers several other payment options:

• myCricket app – Pay instantly via the app and manage your account online.

• Auto pay – Set up recurring payments from your credit card or bank account each month.

• Online account – Log into your cricketwireless.com account to pay your bill.

• In-store – Visit a Cricket retailer and pay in person with cash or card.

• By mail – Send a check or money order payment to Cricket’s payment address.

Explore which option best fits your needs for paying monthly. Cricket aims to provide flexible payment methods including quick and easy phone payments. Stay current on your wireless bill to avoid service interruption or negative impacts to your credit. Consistent on-time payments are key!