Peabody Municipal Light Plant Bill Pay: A Comprehensive Guide

Paying your electricity bill on time each month to Peabody Municipal Light Plant (PMLP) is important for avoiding late fees and potential service disruption. PMLP offers residential and business customers multiple options to pay electric bills conveniently.

In this comprehensive guide, we’ll cover everything you need to know about paying your PMLP electricity bill through the available online, phone, mail, and in-person methods.

Peabody Municipal Light Plant is the city-owned electric utility serving residents and businesses in Peabody, MA As a municipal utility, PMLP is directly overseen by Peabody’s Municipal Light Commission and focuses on providing reliable electricity at the lowest possible rates.

PMLP serves approximately 23,000 residential customers across Peabody with a service area covering around 16 square miles They also supply electricity to commercial and industrial users like schools, retail stores, offices, and manufacturers.

Customers receive a monthly PMLP utility bill for their electric usage based on monthly meter readings. You can pay your PMLP bill through various payment channels, which we will now discuss

Paying Online

The fastest and most convenient way to pay your PMLP electric bill is online through PMLP’s customer web portal. Here are step-by-step instructions:

1. Go to www.pmlp.com and click on “Pay Bill” at the top

2. Enter your 10-digit PMLP account number and 4-digit PIN code

3. Click on “Make Payment” and enter the payment amount

4. Fill in your payment information and submit

5. Print or save the payment confirmation page

When paying online, you can use Visa, MasterCard, Discover, debit card, or electronic funds transfer from your bank account. Online payments are fast and let you securely pay your PMLP bill 24/7.

Paying by Phone

PMLP offers a Self Service phone payment system to pay your bill by calling 978-531-5975. Follow the voice prompts to enter your account number and PIN to access the payment system.

You can use debit/credit cards to pay over the automated phone system. It’s available 24 hours a day, 7 days a week for your convenience.

Paying by Mail

If you prefer to mail in paper checks or money orders, you can send your payment to PMLP’s payment address:

Peabody Municipal Light Plant
P.O. Box 3199
Boston, MA 02241-3199

Be sure to include your 10-digit PMLP account number on the check or money order. Allow 5-7 business days for mailed payments to process. Payments received after the monthly due date will incur a late fee.

Paying In-Person

You can also pay your PMLP electric bill in-person at the PMLP office located at:

201 Warren Street Extension
Peabody, MA 01960

The office is open Monday-Friday from 8:30 AM – 4:30 PM, excluding holidays. In-person payments can be made by cash, check, money order, or credit/debit card. You can also set up recurring autopay of your PMLP bill by submitting a form.

Payment Assistance Programs

If you are struggling financially and unable to pay your full PMLP bill, payment assistance options are available, including:

• Good Neighbor Energy Fund – Provides grants to households in temporary crisis.

• Low Income Home Energy Assistance Program (LIHEAP) – Helps pay a portion of winter heating bills for qualified applicants.

• Budget Billing – Pay a fixed amount each month based on yearly usage.

• Payment Plans – Setup a payment installment plan with PMLP to pay past due balance over time.

Contact PMLP to learn more about these bill assistance programs and eligibility.

Benefits of Paying Your Bill

Here are some key benefits of keeping up with your monthly PMLP electricity bill payments:

• Avoid late payment fees and power shut-off for non-payment

• Maintain an on-time payment history and good credit standing

• Conserve your energy usage and control electricity costs

• Qualify for PMLP’s cost-saving energy efficiency programs

• Access PMLP’s online account tools and customer support

Overall, paying your PMLP utility bill on time allows you to stay in good standing as a customer and avoid potential penalties.

Account Management Tips

Here are some tips to better manage your PMLP electric account:

• Provide updated contact information to receive billing notices

• Enroll in paperless e-billing to access statements online

• Sign up for usage alerts to monitor electric consumption

• Track daily usage with PMLP’s online usage dashboard

• Submit accurate meter readings each month if required

• Leverage energy audit and rebate programs to lower costs

• Contact PMLP customer support with any account questions

Actively monitoring and managing your account enables early issue detection and helps you control energy costs.

Common Billing Questions

Here are answers to some frequently asked questions about PMLP billing and payment:

What are the payment due dates each month?

Residential bills are due on the 2nd calendar day of the month. Commercial bills are due on the 17th calendar day.

What are the late payment charges?

Accounts unpaid after the due date incur a 0.5% monthly interest charge. Shut-off may occur after multiple months unpaid.

When is the best time to pay my bill?

Pay as soon as you receive your new bill to avoid late fees. Online and phone payments post immediately.

Can I pay using a credit or debit card?

Yes, PMLP accepts Visa, MasterCard, and Discover cards for online and phone payments.

How can I check if my payment posted correctly?

You can verify posted payments on your online account or next bill statement. Call PMLP to confirm receipt.

How do I change my monthly due date?

Contact PMLP customer service to request a due date change. This must be approved based on billing cycles.