Paying your electric bill should be quick, convenient, and stress-free. That’s why Pedernales Electric Cooperative (PEC) offers an automated pay-by-phone system that members can use anytime to make fast, easy bill payments. Just dial the PEC bill pay phone number at 844-886-9798 and follow the user-friendly prompts to pay in minutes.
As a Texas electric cooperative PEC strives to provide exceptional service and meet members’ needs. The 24-hour pay-by-phone system gives members flexibility to pay bills day or night according to their schedule. Whether you prefer to set recurring payments or manually enter payment info each month, PEC’s phone payment system has you covered.
Accessible Bill Pay Around the Clock
PEC members can call 844-886-9798 toll-free any time of day or night to pay bills by phone. The automated system is available 24/7, so you can pay on your schedule, even outside normal business hours. There are no restrictions on when you can call.
After dialing the PEC bill pay phone number, simply follow the voice prompts to make a payment Have your PEC account number handy to get started. You can opt to make a one-time payment or set up recurring payments
The pay-by-phone system securely stores your payment information to make future calls quick and easy. Payments post to your account immediately after a call, so you don’t have to worry about due dates.
Payment Options: Credit Card or E-Check
When paying by phone, PEC offers two payment methods: credit/debit card or electronic check (e-check) from your checking or savings account.
To pay by credit card, have your Visa, Mastercard, American Express, or Discover card number ready when prompted. Debit cards with a credit card logo can also be used.
To pay via e-check you’ll need your bank account number and routing number. E-checks bypass mail delays and credit card fees.
The system will walk you through entering the required payment information and account details. Your payment and account info are encrypted for security.
User-Friendly Process for Quick Payments
Using PEC’s pay-by-phone system is simple. Just call 844-886-9798 and select whether you want to make a one-time payment or set up recurring payments.
For one-time payments, enter your PEC account number and choose e-check or credit card. Provide the needed payment details and follow prompts to confirm the payment information. The system will read back a summary of the payment for you to verify before processing.
For recurring payments, provide your account number and preferred payment method. Enter the payment details and choose the frequency, such as the same date each month. The system will configure automatic recurring payments on the schedule you select.
The automated process is fast, taking just a few minutes. You can save payment information for even quicker payments next time. The phone system is user-friendly, guiding you through each step.
Manage Payments on Your Schedule
PEC understands that life gets busy. Their 24-hour pay-by-phone system makes it easy to pay your electric bill when it fits your schedule. Whether mornings, evenings, or weekends work best, you can call anytime.
The automated functionality means you can pay bills on your own time. No need to call during customer service hours or write checks after dinner. Just dial the PEC bill pay phone number when it’s convenient for you.
Forgetful customers can set up recurring payments rather than remembering to pay each month. Pick the best payment date for you, such as right after payday. The system will reliably process payments on that date going forward.
With an automated phone system available all day, every day, PEC members have ultimate flexibility and control over bill pay. Payments take just minutes to process, and your electric account stays current.
Reliable Billing and Payment Options
In addition to the 24/7 pay-by-phone system, PEC offers other reliable ways to pay monthly bills, including:
- Online payments through SmartHub account
- Auto-pay bank draft
- Mail-in check or money order
- Pay at PEC offices
- Third-party payment locations
However you choose to pay, PEC makes sure bill payment is hassle-free. Payment processing is secure and efficient. Customer service reps are also ready to help if any questions come up.
But for quick, easy bill payment on your schedule, the 24-hour automated phone system can’t be beat. Whenever you have a few minutes, just dial the PEC bill pay phone number at 844-886-9798 and let the user-friendly system walk you through. With flexible around-the-clock access, paying your PEC electric bill is easier than ever.
Bill Payment Information
BANK DRAFT: The easiest and most convenient way to pay your monthly electric bill is by bank draft. Each month the amount of your electric bill will be transferred automatically from your checking account to PEC by an electronic transaction. The transfer of funds will occur on the due date of your electric bill. Your bank will itemize the automatic debit on your statement each month. PEC will continue to send you a bill each month marked “BANK DRAFT”. This means one less check to write, and that equals to one less hassle for you! You may pick up an authorization form from the PEC office or click here to download the PDF form.
CREDIT or DEBIT CARD: We offer three methods of accepting payments by credit or debit card. Simply press the “Pay Your Bill” button on our home page and follow the prompts, call toll free 1-866-843-9535 or in the office at the PaySite kiosk. There will be an additional convenience fee added for these payment options.
MAIL: Another convenient method to pay is by mail. PEC makes available for its members window envelopes, included with your monthly electric bill. When mailing a payment please enclose the bill stub to ensure that we credit the proper account. Also, for your protection, mail only a check or money order.
YOUR BILLS ARE PREPAID!! How to use the coupon method to pay bills
FAQ
What is the phone number for PECO payments?
Phone: To pay, call 1-877-432-9384 and use a credit or debit card or your bank account to direct deposit the payment. In-Person: You can pay in-person at authorized bill payment locations or service centers. Mail: You can mail your payment via money order or check (payable to PECO).
What is PEC service?
Certain countries in Europe use a special kind of email called certified email, or PEC for short. These countries are Italy, Switzerland, Hong Kong, and Germany.
Who owns PEC?
As a cooperative, PEC is owned and run by its members, who are chosen by the people to serve on the board of directors.
How do I make payments on my PEC account?
You can make payments on any of your PEC accounts from your computer, phone, or tablet. Actively manage or set it and forget it with recurring automatic payments by bank draft or credit card. To pay without an account, use the Pay Now option. Simply enter your account number to view all current balances and simple payment instructions.
How do I pay my PECO Bill?
Pay your bill in person at PECO authorized agents located throughout the region. Mail a payment using your bill return envelope, or call us to make a payment. If you are having difficulty paying your bill, we may be able to help. Eligible customers can extend their bill due date by up to 21 calendar days.
How do I set up a PEC automatic payment agreement?
To set up, manage, or withdraw your automatic payment agreement by phone, call us toll-free at 844-886-9798. You can make payments on any of your PEC accounts from your computer, phone, or tablet. Actively manage or set it and forget it with recurring automatic payments by bank draft or credit card.
Are PEC secure pay stations available 24/7?
Self-service PEC Secure Pay Stations are available 24/7 at PEC offices. If you don’t use invoice billing and have more than 10 accounts, you must send separate checks for each one or send electronic remittance information. Western Union, MoneyGram, and VanillaDirect are now accepting PEC payments at participating locations.
How does PEC Bill a month?
Your bank will itemize the automatic debit on your statement each month. PEC will continue to send you a bill each month marked “BANK DRAFT”. You can get an authorization form from the PEC office or click here to download the PDF form. This will save you time because you won’t have to write as many checks.
How will my electric bill be transferred to PEC?
You will have the amount of your monthly electric bill sent electronically from your checking account to PEC every month. The transfer of funds will occur on the due date of your electric bill. Your bank will itemize the automatic debit on your statement each month.
