You can now pay your PECO bill by phone, which makes it easier than ever. Making a quick phone call is all it takes to pay your bills and get on your way. Customers can call PECO’s toll-free number at any time to make quick and easy payments.
How to Pay Your PECO Bill by Phone
Paying your PECO bill by phone is a fast, simple process. Here is a step-by-step guide to paying your bill over the phone:
-
Call PECO at 1-877-432-9384. This toll-free number will connect you directly to PECO’s payment system. It is available 24 hours a day, 7 days a week.
-
When prompted, enter your 10-digit PECO account number. This is located on your monthly bill.
-
Pick whether you want to use a bank account or a debit or credit card to pay. If you want to use a bank account to pay, you will need your account number and routing number.
-
Enter the payment amount when prompted. You can pay the full amount that’s due, a portion of it, or even a set amount.
-
Provide your payment information as requested For credit/debit card payments, you will need to enter your card number, expiration date, and security code For bank account payments, enter your account number and routing number.
-
Stay on the line to receive a confirmation number. This will let you know that your payment was received and give you a reference number.
-
Record the confirmation number for your records. You can also request an email receipt.
And that’s it! In just a few minutes you can pay your PECO bill over the phone 24/7. It’s so quick and easy.
Benefits of Paying Your PECO Bill by Phone
Paying by phone offers many advantages for PECO customers:
-
It’s fast – With just a quick call, you can pay in minutes. No need to wait in line or drive to a payment center.
-
Available 24/7 – PECO’s payment line is open all day, every day, even weekends and holidays. You can pay at your convenience.
-
Multiple payment options – Pay with your bank account, debit card, or any major credit card.
-
Payment tracking – Get a confirmation number to track your payment and have a receipt emailed.
-
Safe and secure – PECO ensures your payment info is secure. No need to worry about cheques getting lost.
-
Avoid late fees – Paying by phone allows you to quickly pay your bill and avoid potential late charges.
-
Accessibility – For those with disabilities or without transportation, paying by phone is easy.
Paying by phone is ideal for anyone looking for a fast, easy, and secure way to pay their PECO bill. It greatly simplifies the payment process.
Step-by-Step Guide to Paying Your PECO Bill by Phone
For those who are new to paying their PECO bill by phone, here is a step-by-step walkthrough of the process:
-
Locate your PECO account number – This 10-digit number is printed on your PECO bill. Have this handy when you call to pay.
-
Dial 1-877-432-9384 – This is the toll-free number for PECO’s payment system. Program it into your phone for easy access.
-
Select a payment method – When prompted, choose whether you want to pay with your bank account or credit/debit card.
-
Enter payment amount – Input the exact amount you wish to pay. You can pay any amount up to your full balance.
-
Provide payment details – For credit/debit card payments, enter your card number, expiration date, and CVV code. For bank account payments, enter your account and routing number.
-
Receive confirmation number – Make sure to write down the confirmation number and payment date given at the end of the call.
-
Request email receipt – Ask to have a receipt emailed to you for your records.
-
Save confirmation details – Keep the confirmation number and receipt on file in case you need to reference them later.
-
Check account – Log into your PECO account to confirm the payment was processed as expected.
Following these simple steps will ensure you successfully pay your PECO bill over the phone without any hassle.
Helpful Tips for Paying Your PECO Bill by Phone
To make your phone payment process even smoother, keep these tips in mind:
-
Have your PECO bill handy – This will allow you to reference your account number, current balance, etc.
-
Know your payment method – To save time, know if you’re paying with your bank account or card before calling.
-
Pay early – Initiate your payment 1-2 days before the due date to ensure it processes in time.
-
Double check payment amount – Confirm the amount before submitting to avoid over or underpaying.
-
Save confirmation number – Write this down or take a photo so you can retrieve it if needed.
-
Set payment reminders – Mark your calendar so you remember to pay your bill on time each month.
-
Program PECO’s number into your phone – Having the number handy makes it easier to quickly call and pay.
-
Have payment info ready – Gather your account numbers, card details, etc. ahead to expedite payment.
-
Pay during off-peak hours – Avoid early morning or mid-day rushes by paying later in the day or evening.
Following these useful tips will help you get the most out of PECO’s pay by phone system.
What Payment Methods Can Be Used to Pay My PECO Bill by Phone?
PECO offers flexibility when it comes to paying your bill by phone. Customers can pay using either their checking or savings account, or any major credit or debit card.
Paying with a Bank Account
To pay from your bank account, you will need to provide your account number and routing number to PECO’s automated system.
The most common accounts used are:
-
Checking account – One of the quickest options since funds are immediately available. Have your checkbook handy to reference your account details.
-
Savings account – Money is automatically deducted from your savings account balance. Just be sure to maintain sufficient funds.
Funds can take 1-3 business days to process from a bank account, so make sure to call in advance of your due date.
Paying with a Credit or Debit Card
For fast and secure processing, many customers choose to pay their PECO bill with a credit or debit card. Accepted cards include:
-
Visa – The most widely used credit card. Just have your 16-digit Visa card number ready.
-
MasterCard – A major credit card network that is accepted by PECO.
-
American Express – An option for those who have an AMEX card.
-
Discover – PECO accepts Discover debit and credit cards.
-
Debit card – Use your debit card to pay from your checking account instantly.
Credit and debit card payments post to your account faster, usually within 1 business day, so you can pay closer to your due date.
No matter which option you choose, paying your PECO bill by phone is quick, easy, and secure. Give it a try next time your bill comes due!
Answering Common Questions about Paying PECO Bills by Phone
Paying your PECO bill by phone is very convenient, but you may still have some questions. Here are answers to some frequently asked questions:
What are the customer service hours for phone payments?
PECO’s automated payment system is available 24 hours a day, 7 days a week. You can call anytime to make a payment.
Can I use automatic bill pay?
Yes, you can set up recurring payments to be automatically deducted from your bank account or charged to your credit card each month. Call PECO to enroll.
How long does it take for my phone payment to process?
Most phone payments process within 1-2 business days. Payments made late in the day take longer. To avoid late fees, pay 1-2 days before your due date.
Is there a fee for paying by phone?
No, PECO does not charge any additional fees for payments made by phone. It is a free service.
Can I get a receipt for my phone payment?
Yes, you can request to have a receipt emailed to you after making your payment over the phone. Be sure to save this for your records.
What if I accidentally end the call before getting my confirmation number?
Not to worry – you can call back and follow the prompts to retrieve your confirmation number. You will need to verify info like your account number.
What is the minimum payment amount I can make by phone?
There is no minimum – you can pay any amount up to your outstanding balance. Even paying a few dollars helps avoid late fees.
If I have multiple PECO accounts, can I pay them all in one call?
Unfortunately you can only process payments for one account per call. But you can pay each account one after the other in separate calls.
Hopefully these answers help address any questions you may have about this convenient phone payment option offered by PECO. Don’t hesitate to reach out to a customer service agent if you have any other questions. Paying your bill over the phone really does make life a little easier!
